Church Volunteer Appreciation: Unique Ideas

Every church appreciates their Every church appreciates their volunteers, but not every volunteer in volunteers, but not every volunteer in volunteers, but not every volunteer in church feels that. Today, we've compiled church feels that. Today, we've compiled church feels that. Today, we've compiled eight unique volunteer appreciation eight unique volunteer appreciation eight unique volunteer appreciation ideas that you can deploy in your ideas that you can deploy in your ideas that you can deploy in your church. Some cost money, some don't. All church. Some cost money, some don't. All church. Some cost money, some don't. All of them though will show how much you do of them though will show how much you do of them though will show how much you do care for your volunteers. Don't feel the care for your volunteers. Don't feel the care for your volunteers. Don't feel the need to do all of them, of course. Just need to do all of them, of course. Just need to do all of them, of course. Just pick one and commit to it this year. pick one and commit to it this year. pick one and commit to it this year. Let's dive in. Let's dive in. Let's dive in. Well, hey there and welcome to the Pro Well, hey there and welcome to the Pro Well, hey there and welcome to the Pro Church Tools Show. We're here to help Church Tools Show. We're here to help Church Tools Show. We're here to help you and your church navigate the biggest you and your church navigate the biggest you and your church navigate the biggest communication shift in 500 years. I'm communication shift in 500 years. I'm communication shift in 500 years. I'm Brady Shearer, your host. I'm joined as Brady Shearer, your host. I'm joined as Brady Shearer, your host. I'm joined as always by co-host, we call him Father always by co-host, we call him Father always by co-host, we call him Father Forza Ferrari. It's Alexander Mills. Forza Ferrari. It's Alexander Mills. Forza Ferrari. It's Alexander Mills. >> Hello, hello. So, National Volunteer >> Hello, hello. So, National Volunteer >> Hello, hello. So, National Volunteer Appreciation Week Appreciation Week Appreciation Week 2026 2026 2026 in America in America in America is April 19th to 25th. How many churches is April 19th to 25th. How many churches is April 19th to 25th. How many churches do you think do you think do you think on the regular are acknowledging this? on the regular are acknowledging this? on the regular are acknowledging this? Because churches will acknowledge like Because churches will acknowledge like Because churches will acknowledge like quite a few of these weeks, days, quite a few of these weeks, days, quite a few of these weeks, days, months, maybe sometimes. You think this months, maybe sometimes. You think this months, maybe sometimes. You think this is one You think this is top 10? is one You think this is top 10? is one You think this is top 10? Probably not. Yeah. I didn't know this Probably not. Yeah. I didn't know this Probably not. Yeah. I didn't know this existed because I am Canadian, right?

existed because I am Canadian, right? existed because I am Canadian, right? President Richard Nixon was the one who President Richard Nixon was the one who President Richard Nixon was the one who introduced this with an executive order introduced this with an executive order introduced this with an executive order in 1974. in 1974. in 1974. I thought though I thought though I thought though this is actually probably a good time to this is actually probably a good time to this is actually probably a good time to do church volunteer acknowledgement do church volunteer acknowledgement do church volunteer acknowledgement because it's post-Easter. Ah, yes. because it's post-Easter. Ah, yes. because it's post-Easter. Ah, yes. >> Right? Like like third week of April is >> Right? Like like third week of April is >> Right? Like like third week of April is almost always going to be post-Easter. almost always going to be post-Easter. almost always going to be post-Easter. Um Um Um and and and like the way that it works is you have like the way that it works is you have like the way that it works is you have like kickoff, like summer ends, you have like kickoff, like summer ends, you have like kickoff, like summer ends, you have like church kickoff. Okay, everyone's like church kickoff. Okay, everyone's like church kickoff. Okay, everyone's coming back to church. coming back to church. coming back to church. And then like a month or two later, it's And then like a month or two later, it's And then like a month or two later, it's like Christmas. like Christmas. like Christmas. >> Yeah. And then it's like not that much >> Yeah. And then it's like not that much >> Yeah. And then it's like not that much longer if it's like in March or now it's longer if it's like in March or now it's longer if it's like in March or now it's Easter. And then you have That's when Easter. And then you have That's when Easter. And then you have That's when the gap occurs between April and the gap occurs between April and the gap occurs between April and September. That's like the actual gap. September. That's like the actual gap. September. That's like the actual gap. We see it all the time at Pro Church We see it all the time at Pro Church We see it all the time at Pro Church Tools where like, "Oh, it's May. Tools where like, "Oh, it's May. Tools where like, "Oh, it's May. Hey, church can We know never hear from Hey, church can We know never hear from Hey, church can We know never hear from them." We can have the We can have the them." We can have the We can have the them." We can have the We can have the best offer and sometimes we do, the best best offer and sometimes we do, the best best offer and sometimes we do, the best offer in the world and they're like, offer in the world and they're like, offer in the world and they're like, "Yeah, sorry. Oh, I I I I am out for 4 "Yeah, sorry. Oh, I I I I am out for 4 "Yeah, sorry. Oh, I I I I am out for 4 months. I will be back in September." months. I will be back in September." months. I will be back in September." So, we thought, "Okay, you exit the busy So, we thought, "Okay, you exit the busy So, we thought, "Okay, you exit the busy season. Now is the perfect time to season. Now is the perfect time to season. Now is the perfect time to ignore and that's why I was looking up, ignore and that's why I was looking up, ignore and that's why I was looking up, okay, maybe this is the right time to okay, maybe this is the right time to okay, maybe this is the right time to schedule this episode. And look at Nixon schedule this episode. And look at Nixon schedule this episode. And look at Nixon beating you to it.

beating you to it. beating you to it. >> behold. >> behold. >> behold. >> did you say? 79? 74? 74, wow. Yeah, >> did you say? 79? 74? 74, wow. Yeah, >> did you say? 79? 74? 74, wow. Yeah, absolutely and it has been celebrated absolutely and it has been celebrated absolutely and it has been celebrated ever since. I love how presidents just ever since. I love how presidents just ever since. I love how presidents just get to do stuff. get to do stuff. get to do stuff. Yeah, well, the best part Yeah, well, the best part Yeah, well, the best part the best part of this executive order is the best part of this executive order is the best part of this executive order is I guess no president came in and was I guess no president came in and was I guess no president came in and was like, YOU KNOW WHAT? WE'RE NOT GOING to like, YOU KNOW WHAT? WE'RE NOT GOING to like, YOU KNOW WHAT? WE'RE NOT GOING to acknowledge volunteer week. Yeah, it's acknowledge volunteer week. Yeah, it's acknowledge volunteer week. Yeah, it's such a classic move, too. such a classic move, too. such a classic move, too. Oh, man. Well, and this is the enduring Oh, man. Well, and this is the enduring Oh, man. Well, and this is the enduring thing that people think about when they thing that people think about when they thing that people think about when they think of President Nixon. That's right. think of President Nixon. That's right. think of President Nixon. That's right. His mark on American history. His mark on American history. His mark on American history. Ooh, volunteer-gate. That's why we call Ooh, volunteer-gate. That's why we call Ooh, volunteer-gate. That's why we call it that. All right, let's get into it that. All right, let's get into it that. All right, let's get into eight unique ideas for acknowledging eight unique ideas for acknowledging eight unique ideas for acknowledging your volunteers. Idea number one, what your volunteers. Idea number one, what your volunteers. Idea number one, what is it? is it? is it? >> It's the handwritten note from someone >> It's the handwritten note from someone >> It's the handwritten note from someone they served. That's the twist. they served. That's the twist. they served. That's the twist. If possible. If possible. If possible. >> Yeah, it's not from you it's not from >> Yeah, it's not from you it's not from >> Yeah, it's not from you it's not from you. They're they're team lead. you. They're they're team lead. you. They're they're team lead. >> is not giving it to you. He didn't write >> is not giving it to you. He didn't write >> is not giving it to you. He didn't write you a thoughtful note. you a thoughtful note. you a thoughtful note. >> Which convicted me because when I give >> Which convicted me because when I give >> Which convicted me because when I give my my volunteers notes, I'm definitely my my volunteers notes, I'm definitely my my volunteers notes, I'm definitely writing them all. So, I'm going to have writing them all. So, I'm going to have writing them all. So, I'm going to have to flip it on its head this year now to flip it on its head this year now to flip it on its head this year now that I've heard this hot tip. that I've heard this hot tip. that I've heard this hot tip. >> To be clear, >> To be clear, >> To be clear, it's probably not possible to do this it's probably not possible to do this it's probably not possible to do this for every single volunteer. And so, for every single volunteer. And so, for every single volunteer. And so, there's nothing wrong with having the there's nothing wrong with having the there's nothing wrong with having the pastor or the team lead or one of the pastor or the team lead or one of the pastor or the team lead or one of the exacts one of the someone in leadership exacts one of the someone in leadership exacts one of the someone in leadership an elder write the thank you note. But, an elder write the thank you note. But, an elder write the thank you note. But, if you can make it from someone the if you can make it from someone the if you can make it from someone the volunteer actually served. As an volunteer actually served. As an volunteer actually served. As an example, a parent whose kid is in the example, a parent whose kid is in the example, a parent whose kid is in the nursery. And every week it's that nursery. And every week it's that nursery. And every week it's that volunteer or every other week it's that volunteer or every other week it's that volunteer or every other week it's that volunteer who's holding that little baby volunteer who's holding that little baby volunteer who's holding that little baby so that parents can go to church. Or so that parents can go to church. Or so that parents can go to church. Or it's a first-time guest who was greeted it's a first-time guest who was greeted it's a first-time guest who was greeted at the door and then they joined Alpha.

at the door and then they joined Alpha. at the door and then they joined Alpha. And they said in Alpha like, oh yeah, And they said in Alpha like, oh yeah, And they said in Alpha like, oh yeah, like there I I remember getting greeted like there I I remember getting greeted like there I I remember getting greeted at the door. The guy introduced himself at the door. The guy introduced himself at the door. The guy introduced himself and his he said his name was Gary. Like and his he said his name was Gary. Like and his he said his name was Gary. Like he was so nice. Okay, like great. A he was so nice. Okay, like great. A he was so nice. Okay, like great. A connection is being made. Uh maybe it's connection is being made. Uh maybe it's connection is being made. Uh maybe it's a student who was in their small group. a student who was in their small group. a student who was in their small group. Like those connections exist and a thank Like those connections exist and a thank Like those connections exist and a thank you from them says something like, you from them says something like, you from them says something like, here's the difference you made with your here's the difference you made with your here's the difference you made with your efforts. I thank you for Pastor Alex. efforts. I thank you for Pastor Alex. efforts. I thank you for Pastor Alex. It's like we appreciate you. It's like we appreciate you. It's like we appreciate you. >> you. Which is awesome. Okay, it's still >> you. Which is awesome. Okay, it's still >> you. Which is awesome. Okay, it's still awesome, but I think you could take it awesome, but I think you could take it awesome, but I think you could take it even another level. So, how do you even another level. So, how do you even another level. So, how do you implement this realistically? You have implement this realistically? You have implement this realistically? You have to do it preemptively. to do it preemptively. to do it preemptively. >> Yeah. So, if it's April 22nd when this >> Yeah. So, if it's April 22nd when this >> Yeah. So, if it's April 22nd when this podcast goes live and you're like, "Oh podcast goes live and you're like, "Oh podcast goes live and you're like, "Oh my gosh, we're in the middle my gosh, we're in the middle my gosh, we're in the middle of President Nixon's legacy. This is the of President Nixon's legacy. This is the of President Nixon's legacy. This is the week of volunteer appreciation." You're week of volunteer appreciation." You're week of volunteer appreciation." You're probably not going to be able to get probably not going to be able to get probably not going to be able to get these all done these all done these all done with this in mind. But, with this in mind. But, with this in mind. But, if you starting now set up a rhythm if you starting now set up a rhythm if you starting now set up a rhythm where when you hear a testimony from where when you hear a testimony from where when you hear a testimony from someone in church, you can ask them, someone in church, you can ask them, someone in church, you can ask them, "Oh, was And who helped make this "Oh, was And who helped make this "Oh, was And who helped make this happen?" Retail stores are great at happen?" Retail stores are great at happen?" Retail stores are great at this, right? You get up to H&M and this, right? You get up to H&M and this, right? You get up to H&M and you're like, "Yeah, I'm going to buy you're like, "Yeah, I'm going to buy you're like, "Yeah, I'm going to buy this." And they're like, "Did anyone this." And they're like, "Did anyone this." And they're like, "Did anyone help you out today?" And they're looking help you out today?" And they're looking help you out today?" And they're looking for you to acknowledge Caitlin, and then for you to acknowledge Caitlin, and then for you to acknowledge Caitlin, and then Caitlin might get a commission or Caitlin might get a commission or Caitlin might get a commission or something like that. So, something like that. So, something like that. So, that's all that has to be done.

that's all that has to be done. that's all that has to be done. When it's fresh in someone's mind, then When it's fresh in someone's mind, then When it's fresh in someone's mind, then you log it. Reach out to those people, you log it. Reach out to those people, you log it. Reach out to those people, ask them to write three to four ask them to write three to four ask them to write three to four sentences. That's it. Three to four sentences. That's it. Three to four sentences. That's it. Three to four sentences, and then you get the sentences, and then you get the sentences, and then you get the handwritten note, and you hand it to handwritten note, and you hand it to handwritten note, and you hand it to them, or you mail it to them. I got a them, or you mail it to them. I got a them, or you mail it to them. I got a handwritten note from someone recently. handwritten note from someone recently. handwritten note from someone recently. They mailed it to me. Oh, that's kind. They mailed it to me. Oh, that's kind. They mailed it to me. Oh, that's kind. Yep. And this person said in the note, Yep. And this person said in the note, Yep. And this person said in the note, "Hey, I could have just sent you a voice "Hey, I could have just sent you a voice "Hey, I could have just sent you a voice memo or a text, but I wanted it to come memo or a text, but I wanted it to come memo or a text, but I wanted it to come this way." this way." this way." >> And that that ends up being more >> And that that ends up being more >> And that that ends up being more meaningful somehow. Right. That's, you meaningful somehow. Right. That's, you meaningful somehow. Right. That's, you know, know, know, Marshall McLuhan, the Canadian, his Marshall McLuhan, the Canadian, his Marshall McLuhan, the Canadian, his legacy. The medium is the message. legacy. The medium is the message. legacy. The medium is the message. There's something about the delivery There's something about the delivery There's something about the delivery mechanism. Why are you smirking at me? mechanism. Why are you smirking at me? mechanism. Why are you smirking at me? >> Because I was talking to someone on our >> Because I was talking to someone on our >> Because I was talking to someone on our team last week, and that team last week, and that team last week, and that uh I used that phrase. I quoted that uh I used that phrase. I quoted that uh I used that phrase. I quoted that famous Canadian kind of philosopher and famous Canadian kind of philosopher and famous Canadian kind of philosopher and thing. He was Canadian. You're welcome. thing. He was Canadian. You're welcome. thing. He was Canadian. You're welcome. You're welcome. Idea number two. I was You're welcome. Idea number two. I was You're welcome. Idea number two. I was just going to say collecting just going to say collecting just going to say collecting testimonials like this may be unfamiliar testimonials like this may be unfamiliar testimonials like this may be unfamiliar to you in church. To you and I, it's to you in church. To you and I, it's to you in church. To you and I, it's actually very familiar kind of in the actually very familiar kind of in the actually very familiar kind of in the marketing world. We collect testimonials marketing world. We collect testimonials marketing world. We collect testimonials from customers all the time because we from customers all the time because we from customers all the time because we have a testimonials page on our on our have a testimonials page on our on our have a testimonials page on our on our marketing site. marketing site. marketing site. >> be clear, it's only if >> be clear, it's only if >> be clear, it's only if I made so many testimony videos when I I made so many testimony videos when I I made so many testimony videos when I was a media director at church, and I was a media director at church, and I was a media director at church, and I realized the power of story from that, realized the power of story from that, realized the power of story from that, okay? This is not a business tactic. I okay? This is not a business tactic. I okay? This is not a business tactic. I don't know if you know the scriptures, don't know if you know the scriptures, don't know if you know the scriptures, the holy scriptures, they will overcome the holy scriptures, they will overcome the holy scriptures, they will overcome word of our testimony. That's where word of our testimony. That's where word of our testimony. That's where marketing got it. You're welcome, marketing got it. You're welcome, marketing got it. You're welcome, marketing.

marketing. marketing. But it is it is kind of just like once But it is it is kind of just like once But it is it is kind of just like once you get in the habit of collecting, you get in the habit of collecting, you get in the habit of collecting, looking out for these little looking out for these little looking out for these little testimonials, these little stories, testimonials, these little stories, testimonials, these little stories, it'll it'll feel effortless for you to it'll it'll feel effortless for you to it'll it'll feel effortless for you to like like like make notes of them in your phone, and make notes of them in your phone, and make notes of them in your phone, and they end up being like really valuable they end up being like really valuable they end up being like really valuable pieces of like reference points and and pieces of like reference points and and pieces of like reference points and and content that you can turn into into content that you can turn into into content that you can turn into into stuff like this. So, if you've never stuff like this. So, if you've never stuff like this. So, if you've never done that before, just creating that new done that before, just creating that new done that before, just creating that new rhythm can can really pay dividends in rhythm can can really pay dividends in rhythm can can really pay dividends in the future because it like you said it the future because it like you said it the future because it like you said it really is hard to go back and try and really is hard to go back and try and really is hard to go back and try and capture those things, but if you do it capture those things, but if you do it capture those things, but if you do it over time, it'll pay dividends in the over time, it'll pay dividends in the over time, it'll pay dividends in the future. future. future. >> Yeah, you just have to log them when it >> Yeah, you just have to log them when it >> Yeah, you just have to log them when it happens. It's like that thought you have happens. It's like that thought you have happens. It's like that thought you have when you're falling asleep, you're like, when you're falling asleep, you're like, when you're falling asleep, you're like, "Okay, I I want to, you know, grab my "Okay, I I want to, you know, grab my "Okay, I I want to, you know, grab my notebook or reach over to my phone and notebook or reach over to my phone and notebook or reach over to my phone and write it down. I'll remember in the write it down. I'll remember in the write it down. I'll remember in the morning." Have you ever morning." Have you ever morning." Have you ever Have you ever Have you ever Have you ever Idea number two. Idea number two. Idea number two. Uh this is a day in the life social Uh this is a day in the life social Uh this is a day in the life social media feature. Yeah, we've highlighted media feature. Yeah, we've highlighted media feature. Yeah, we've highlighted this on the show before. This is where this on the show before. This is where this on the show before. This is where you pick one volunteer, and then you you pick one volunteer, and then you you pick one volunteer, and then you follow them with a phone for their follow them with a phone for their follow them with a phone for their entire Sunday morning. The early entire Sunday morning. The early entire Sunday morning. The early arrival, them setting up, them doing the arrival, them setting up, them doing the arrival, them setting up, them doing the thing that people see, them doing the thing that people see, them doing the thing that people see, them doing the things that no one sees.

things that no one sees. things that no one sees. The prayer before the doors open, The prayer before the doors open, The prayer before the doors open, whatever it might be. You turn it into a whatever it might be. You turn it into a whatever it might be. You turn it into a 60-second reel, 60-second reel, 60-second reel, and then you let the whole church see and then you let the whole church see and then you let the whole church see what is happening behind the scenes. So, what is happening behind the scenes. So, what is happening behind the scenes. So, we had a version of this that we did on we had a version of this that we did on we had a version of this that we did on a previous show a previous show a previous show where someone had miked up the greeter. where someone had miked up the greeter. where someone had miked up the greeter. Yeah. And you could see like this Yeah. And you could see like this Yeah. And you could see like this compilation of them greeting people, compilation of them greeting people, compilation of them greeting people, praying with them, making a joke, praying with them, making a joke, praying with them, making a joke, shaking their hand. shaking their hand. shaking their hand. >> So good. And if you attend a church and >> So good. And if you attend a church and >> So good. And if you attend a church and you've never been on the greeter team, you've never been on the greeter team, you've never been on the greeter team, and I don't think I've ever been on the and I don't think I've ever been on the and I don't think I've ever been on the greeter team, you know, I was like the greeter team, you know, I was like the greeter team, you know, I was like the person who was just like always on the person who was just like always on the person who was just like always on the worship team. Um worship team. Um worship team. Um I only get one interaction with a I only get one interaction with a I only get one interaction with a greeter. Mhm. And the reaction and greeter. Mhm. And the reaction and greeter. Mhm. And the reaction and interaction that a greeter has is really interaction that a greeter has is really interaction that a greeter has is really dependent on the person they're dependent on the person they're dependent on the person they're greeting. And guess what? I'm a greeting. And guess what? I'm a greeting. And guess what? I'm a no-nonsense individual. I'm a shake no-nonsense individual. I'm a shake no-nonsense individual. I'm a shake hand, I'm a good morning, I'mma keep hand, I'm a good morning, I'mma keep hand, I'm a good morning, I'mma keep walking. I am not the like back slap, walking. I am not the like back slap, walking. I am not the like back slap, let's have a chat. I'm like, I got kids let's have a chat. I'm like, I got kids let's have a chat. I'm like, I got kids to check in, I am moving. to check in, I am moving. to check in, I am moving. >> Yeah. Um and so when I saw that, I was >> Yeah. Um and so when I saw that, I was >> Yeah. Um and so when I saw that, I was like, "Oh, look at all the different like, "Oh, look at all the different like, "Oh, look at all the different types of interactions a person has that types of interactions a person has that types of interactions a person has that were invisible to me." Yeah. But when I were invisible to me." Yeah. But when I were invisible to me." Yeah. But when I saw them, that provided context for that saw them, that provided context for that saw them, that provided context for that volunteer role, which gave me greater volunteer role, which gave me greater volunteer role, which gave me greater appreciation for it, and in the future appreciation for it, and in the future appreciation for it, and in the future would give me greater context for if and would give me greater context for if and would give me greater context for if and when I ever do serve in that role.

when I ever do serve in that role. when I ever do serve in that role. >> Yeah. And you can do this every month >> Yeah. And you can do this every month >> Yeah. And you can do this every month for a different area in the ministry. We for a different area in the ministry. We for a different area in the ministry. We saw another version of this where saw another version of this where saw another version of this where someone put a GoPro on their kid, like someone put a GoPro on their kid, like someone put a GoPro on their kid, like their like Oh, this one is so good. their like Oh, this one is so good. their like Oh, this one is so good. >> 4-year-old. And they're just walking >> 4-year-old. And they're just walking >> 4-year-old. And they're just walking around kids ministry, and you're seeing around kids ministry, and you're seeing around kids ministry, and you're seeing how much they were interacted with by how much they were interacted with by how much they were interacted with by the volunteers. And that's like a the volunteers. And that's like a the volunteers. And that's like a different vantage point, but it fulfills different vantage point, but it fulfills different vantage point, but it fulfills the same purpose. Yeah, that like the the same purpose. Yeah, that like the the same purpose. Yeah, that like the benefits of this strategy are kind of benefits of this strategy are kind of benefits of this strategy are kind of threefold, right? Like first, the the threefold, right? Like first, the the threefold, right? Like first, the the style the archetype of video is like style the archetype of video is like style the archetype of video is like really good for social. Like people really good for social. Like people really good for social. Like people not even just people connected to your not even just people connected to your not even just people connected to your church, but people love to see behind church, but people love to see behind church, but people love to see behind the scenes content. They love to see the scenes content. They love to see the scenes content. They love to see this kind of setup, teardown, this day this kind of setup, teardown, this day this kind of setup, teardown, this day in the life in the life in the life uh kind of type of content. So it's just uh kind of type of content. So it's just uh kind of type of content. So it's just a good content archetype. And then like a good content archetype. And then like a good content archetype. And then like you said, it it acknowledges and it you said, it it acknowledges and it you said, it it acknowledges and it serves the volunteer who is serves the volunteer who is serves the volunteer who is volunteering. It shows how much you volunteering. It shows how much you volunteering. It shows how much you value the things they do. And it gives value the things they do. And it gives value the things they do. And it gives really good perspective for folks maybe really good perspective for folks maybe really good perspective for folks maybe who want to join um you know, A team or who want to join um you know, A team or who want to join um you know, A team or B team, but don't exactly know what it B team, but don't exactly know what it B team, but don't exactly know what it entails. Or maybe they never thought entails. Or maybe they never thought entails. Or maybe they never thought about it before, and they see it and about it before, and they see it and about it before, and they see it and they're like, "Oh, I could do that." And they're like, "Oh, I could do that." And they're like, "Oh, I could do that." And so it is kind of a good means of so it is kind of a good means of so it is kind of a good means of recruitment as well. Yeah, the reality recruitment as well. Yeah, the reality recruitment as well. Yeah, the reality is that people don't sign up for roles is that people don't sign up for roles is that people don't sign up for roles that they can't picture themselves in.

that they can't picture themselves in. that they can't picture themselves in. >> Like rarely, anyway. When you show the >> Like rarely, anyway. When you show the >> Like rarely, anyway. When you show the real work of a volunteer, someone real work of a volunteer, someone real work of a volunteer, someone watching thinks, "Oh, I could do that. I watching thinks, "Oh, I could do that. I watching thinks, "Oh, I could do that. I want to do that, maybe. Or I would be want to do that, maybe. Or I would be want to do that, maybe. Or I would be willing to do that if and when I was willing to do that if and when I was willing to do that if and when I was asked." And so I love when things play asked." And so I love when things play asked." And so I love when things play and serve multiple purposes. So you make and serve multiple purposes. So you make and serve multiple purposes. So you make this, it's great for volunteer this, it's great for volunteer this, it's great for volunteer acknowledgement, it's great for culture acknowledgement, it's great for culture acknowledgement, it's great for culture building, and to Alex's point, you can building, and to Alex's point, you can building, and to Alex's point, you can post this on social. So post this on post this on social. So post this on post this on social. So post this on Instagram, Facebook, YouTube shorts, Instagram, Facebook, YouTube shorts, Instagram, Facebook, YouTube shorts, TikTok. And you know what? To the end of TikTok. And you know what? To the end of TikTok. And you know what? To the end of repeat the best, forget the rest, repeat the best, forget the rest, repeat the best, forget the rest, continue to test, wouldn't surprise me continue to test, wouldn't surprise me continue to test, wouldn't surprise me if this is one of your top performers. if this is one of your top performers. if this is one of your top performers. Yeah. Which means Yeah. Which means Yeah. Which means in 6 months, post it on Instagram, post in 6 months, post it on Instagram, post in 6 months, post it on Instagram, post it on Facebook, post it on YouTube, post it on Facebook, post it on YouTube, post it on Facebook, post it on YouTube, post it on TikTok. You're talking about the it on TikTok. You're talking about the it on TikTok. You're talking about the same video, repost it, do it again. And same video, repost it, do it again. And same video, repost it, do it again. And then then then send it out via email, send it out via send it out via email, send it out via send it out via email, send it out via text. text. text. As part of the newsletter, and then play As part of the newsletter, and then play As part of the newsletter, and then play it in service. it in service. it in service. So now it has been played So now it has been played So now it has been played in eight different mediums, it has been in eight different mediums, it has been in eight different mediums, it has been seen multiple times, it has given seen multiple times, it has given seen multiple times, it has given everyone a chance to see it. So that one everyone a chance to see it. So that one everyone a chance to see it. So that one piece of creative is now being piece of creative is now being piece of creative is now being distributed distributed distributed in a broad spectrum of ways. Moving on, in a broad spectrum of ways. Moving on, in a broad spectrum of ways. Moving on, how about the personalized year-end how about the personalized year-end how about the personalized year-end review? Spotify Wrapped, ever heard of review? Spotify Wrapped, ever heard of review? Spotify Wrapped, ever heard of it?

it? it? >> Heard of it. Ever heard of it? This is >> Heard of it. Ever heard of it? This is >> Heard of it. Ever heard of it? This is inspired by that. At year-end, don't inspired by that. At year-end, don't inspired by that. At year-end, don't just send a generic thanks for serving just send a generic thanks for serving just send a generic thanks for serving in 2026 card, Pastor Alex. Don't do in 2026 card, Pastor Alex. Don't do in 2026 card, Pastor Alex. Don't do that. Send a personalized card with that. Send a personalized card with that. Send a personalized card with actual data. This is one of those things actual data. This is one of those things actual data. This is one of those things that thanks to AI, we can now do this that thanks to AI, we can now do this that thanks to AI, we can now do this and run the data pretty instantly, and run the data pretty instantly, and run the data pretty instantly, whereas previously whereas previously whereas previously if Alex asked someone to do this, they if Alex asked someone to do this, they if Alex asked someone to do this, they would hate him because of like how no would hate him because of like how no would hate him because of like how no fun it would be to crunch the data. fun it would be to crunch the data. fun it would be to crunch the data. >> Yes, you can get a machine to do this. >> Yes, you can get a machine to do this. >> Yes, you can get a machine to do this. >> So for example, the card might say >> So for example, the card might say >> So for example, the card might say something like, you know, thanks for something like, you know, thanks for something like, you know, thanks for serving in 2026. serving in 2026. serving in 2026. You served 14 Sundays this year. You You served 14 Sundays this year. You You served 14 Sundays this year. You were part of two baptism Sundays, and were part of two baptism Sundays, and were part of two baptism Sundays, and you helped check in over 300 kids. you helped check in over 300 kids. you helped check in over 300 kids. Here's what that added up to, and then Here's what that added up to, and then Here's what that added up to, and then you can like share a testimony. you can like share a testimony. you can like share a testimony. I think you could also add if you really I think you could also add if you really I think you could also add if you really want to go next level, a personalized want to go next level, a personalized want to go next level, a personalized touch at the end where there's an touch at the end where there's an touch at the end where there's an individual anecdote that adds color individual anecdote that adds color individual anecdote that adds color commentary to the stats. This is like commentary to the stats. This is like commentary to the stats. This is like the classic like sports analyst, right? the classic like sports analyst, right? the classic like sports analyst, right? There's two of them, there's one and There's two of them, there's one and There's two of them, there's one and he's got 32 points today, Jack. Oh, he's got 32 points today, Jack. Oh, he's got 32 points today, Jack. Oh, absolutely, Leo. I'm loving how much absolutely, Leo. I'm loving how much absolutely, Leo. I'm loving how much aggression he's showing on that last aggression he's showing on that last aggression he's showing on that last play. You saw him dive to the floor. His play. You saw him dive to the floor. His play. You saw him dive to the floor. His sweat is still everywhere in front of sweat is still everywhere in front of sweat is still everywhere in front of us. I love to see that. So, that little us. I love to see that. So, that little us. I love to see that. So, that little bit of like extra at the end like, "Hey, bit of like extra at the end like, "Hey, bit of like extra at the end like, "Hey, remember when like the sound like went remember when like the sound like went remember when like the sound like went off but like you turned it on real off but like you turned it on real off but like you turned it on real quick? Like, we remember that." Color quick? Like, we remember that." Color quick? Like, we remember that." Color commentary to the stats. Uh, Planning commentary to the stats. Uh, Planning commentary to the stats. Uh, Planning Center actually emailed uh, all of their Center actually emailed uh, all of their Center actually emailed uh, all of their users this year in January with kind of users this year in January with kind of users this year in January with kind of like uh, like uh, like uh, Planning Center Wrapped to show your Planning Center Wrapped to show your Planning Center Wrapped to show your volunteer stats. You know, I'm an admin, volunteer stats. You know, I'm an admin, volunteer stats. You know, I'm an admin, so it gives you an opportunity to like, so it gives you an opportunity to like, so it gives you an opportunity to like, "Hey, check out your church's Planning "Hey, check out your church's Planning "Hey, check out your church's Planning Center recap and enable enable it for

Center recap and enable enable it for Center recap and enable enable it for others to see too." So, like some of the others to see too." So, like some of the others to see too." So, like some of the software that you're using at church may software that you're using at church may software that you're using at church may already be like collecting and collating already be like collecting and collating already be like collecting and collating these stats for you, which is kind of these stats for you, which is kind of these stats for you, which is kind of the point here, which is you don't have the point here, which is you don't have the point here, which is you don't have to you don't have to sit down and start to you don't have to sit down and start to you don't have to sit down and start like doing all the quick math to try and like doing all the quick math to try and like doing all the quick math to try and figure out like the software you're figure out like the software you're figure out like the software you're using probably has this data and can using probably has this data and can using probably has this data and can probably put it together for you to make probably put it together for you to make probably put it together for you to make it easy for you to deliver this kind of it easy for you to deliver this kind of it easy for you to deliver this kind of report to your your volunteer so they report to your your volunteer so they report to your your volunteer so they can see like, "Hey, what did we do can see like, "Hey, what did we do can see like, "Hey, what did we do together this year? How much did I together this year? How much did I together this year? How much did I invest in the church this year?" And invest in the church this year?" And invest in the church this year?" And they can they can, you know, ascribe they can they can, you know, ascribe they can they can, you know, ascribe worth to that. So, like, "Yeah, the the worth to that. So, like, "Yeah, the the worth to that. So, like, "Yeah, the the early mornings, the the set up and tear early mornings, the the set up and tear early mornings, the the set up and tear down, that was all really that was worth down, that was all really that was worth down, that was all really that was worth it." And if you're thinking, "Brady, why it." And if you're thinking, "Brady, why it." And if you're thinking, "Brady, why would we get inspiration from Spotify? would we get inspiration from Spotify? would we get inspiration from Spotify? The Scandinavians are barely followers The Scandinavians are barely followers The Scandinavians are barely followers of Christ. They cannot be true The of Christ. They cannot be true The of Christ. They cannot be true The Swedes, have you seen the Christian Swedes, have you seen the Christian Swedes, have you seen the Christian population there? It's nothing." Well, population there? It's nothing." Well, population there? It's nothing." Well, if you send out a year-end giving if you send out a year-end giving if you send out a year-end giving statement already, statement already, statement already, Mhm, because you're following business Mhm, because you're following business Mhm, because you're following business practices and trying to get people tax practices and trying to get people tax practices and trying to get people tax refunds, gross by the way. Of course, refunds, gross by the way. Of course, refunds, gross by the way. Of course, I'm speaking here tongue in cheek, but I'm speaking here tongue in cheek, but I'm speaking here tongue in cheek, but like we send out year-end giving like we send out year-end giving like we send out year-end giving statements. This is like the exact same statements. This is like the exact same statements. This is like the exact same thing just related to their service thing just related to their service thing just related to their service broadly instead of their service through broadly instead of their service through broadly instead of their service through tithing, let's say.

tithing, let's say. tithing, let's say. Here's why things like Spotify Wrapped Here's why things like Spotify Wrapped Here's why things like Spotify Wrapped are so compelling for everyone. are so compelling for everyone. are so compelling for everyone. Day-to-day, everything just blurs Day-to-day, everything just blurs Day-to-day, everything just blurs together. If you serve 14 Sundays in a together. If you serve 14 Sundays in a together. If you serve 14 Sundays in a year, it's probably very difficult for year, it's probably very difficult for year, it's probably very difficult for you to even pinpoint like which Sunday you to even pinpoint like which Sunday you to even pinpoint like which Sunday was which and when you did what. So, if was which and when you did what. So, if was which and when you did what. So, if you can present that in a clear way and you can present that in a clear way and you can present that in a clear way and say, "Hey, you volunteered on 14 Sundays say, "Hey, you volunteered on 14 Sundays say, "Hey, you volunteered on 14 Sundays this year. That added up to 33 hours. this year. That added up to 33 hours. this year. That added up to 33 hours. You volunteered at church almost a full You volunteered at church almost a full You volunteered at church almost a full work week." Okay, like now there's extra work week." Okay, like now there's extra work week." Okay, like now there's extra context and weight to what's being given context and weight to what's being given context and weight to what's being given in a way that almost validates the in a way that almost validates the in a way that almost validates the effort that people give. effort that people give. effort that people give. >> Totally. And that validation is a useful >> Totally. And that validation is a useful >> Totally. And that validation is a useful form of acknowledgement, right? We're form of acknowledgement, right? We're form of acknowledgement, right? We're talking about acknowledging volunteers talking about acknowledging volunteers talking about acknowledging volunteers so that they feel known and they feel so that they feel known and they feel so that they feel known and they feel needed and they feel cared for. needed and they feel cared for. needed and they feel cared for. >> This is one way to do that because it >> This is one way to do that because it >> This is one way to do that because it shows tangibly you gave this and we shows tangibly you gave this and we shows tangibly you gave this and we counted up every single minute counted up every single minute counted up every single minute and we care that you did that. Thank and we care that you did that. Thank and we care that you did that. Thank you. you. you. >> Okay, moving on. This next one written >> Okay, moving on. This next one written >> Okay, moving on. This next one written by the prince of pageantry himself, by the prince of pageantry himself, by the prince of pageantry himself, Brady Shear, surprise upgrade to the Brady Shear, surprise upgrade to the Brady Shear, surprise upgrade to the serving experience. So serving experience. So serving experience. So on one of the retreats that we went on on one of the retreats that we went on on one of the retreats that we went on was the first our first time in Arizona.

was the first our first time in Arizona. was the first our first time in Arizona. Was that the first The second Was that the first The second Was that the first The second international retreats. We had gone to international retreats. We had gone to international retreats. We had gone to Temecula. This was 2019. Temecula. This was 2019. Temecula. This was 2019. >> Seconds before COVID descended upon us. >> Seconds before COVID descended upon us. >> Seconds before COVID descended upon us. >> Really. In January. >> Really. In January. >> Really. In January. >> And >> And >> And one of our employees, Roxanne one of our employees, Roxanne one of our employees, Roxanne she had been with us longer she had been with us longer she had been with us longer by a couple of years than you or Kyle or by a couple of years than you or Kyle or by a couple of years than you or Kyle or Ryland. And so you guys had all had like Ryland. And so you guys had all had like Ryland. And so you guys had all had like newer laptops. And this was when like newer laptops. And this was when like newer laptops. And this was when like laptops every year were like, "By the laptops every year were like, "By the laptops every year were like, "By the way, this laptop is way better than the way, this laptop is way better than the way, this laptop is way better than the previous one was." And famously her previous one was." And famously her previous one was." And famously her laptop for her role, which was respond laptop for her role, which was respond laptop for her role, which was respond to emails Yeah, I can still see it. was to emails Yeah, I can still see it. was to emails Yeah, I can still see it. was giving her a lot of trouble. giving her a lot of trouble. giving her a lot of trouble. >> Yeah. And so the prince of pageantry >> Yeah. And so the prince of pageantry >> Yeah. And so the prince of pageantry me, who loves a moment, who loves a me, who loves a moment, who loves a me, who loves a moment, who loves a reveal, I had planned on the retreat to reveal, I had planned on the retreat to reveal, I had planned on the retreat to buy her a new laptop and bring it and buy her a new laptop and bring it and buy her a new laptop and bring it and present it to her. And so on the first present it to her. And so on the first present it to her. And so on the first night we kind of gathered around and we night we kind of gathered around and we night we kind of gathered around and we were like, "What are we doing?" Like we were like, "What are we doing?" Like we were like, "What are we doing?" Like we were reading affirmations to each other. were reading affirmations to each other. were reading affirmations to each other. Like, "You are pretty and I like you." Like, "You are pretty and I like you." Like, "You are pretty and I like you." >> And then I was like, "By the way, I >> And then I was like, "By the way, I >> And then I was like, "By the way, I didn't say that to Roxanne, okay?" didn't say that to Roxanne, okay?" didn't say that to Roxanne, okay?" I said it to you. Yeah. Uh I said it to you. Yeah. Uh I said it to you. Yeah. Uh when I got to Roxanne I said when I got to Roxanne I said when I got to Roxanne I said "And Roxanne, we care about your efforts "And Roxanne, we care about your efforts "And Roxanne, we care about your efforts and that's why we got YOU A NEW CAR.

and that's why we got YOU A NEW CAR. and that's why we got YOU A NEW CAR. YEAH, EXACTLY. It's a new car. Move that YEAH, EXACTLY. It's a new car. Move that YEAH, EXACTLY. It's a new car. Move that bus. And I cuz I love like doing like bus. And I cuz I love like doing like bus. And I cuz I love like doing like reveals like that. And so, I think that reveals like that. And so, I think that reveals like that. And so, I think that that can port over to church world. So, that can port over to church world. So, that can port over to church world. So, your parking lot team is like serving in your parking lot team is like serving in your parking lot team is like serving in the rain, and they don't have any like the rain, and they don't have any like the rain, and they don't have any like covers. So, one day you're like, "Hey, covers. So, one day you're like, "Hey, covers. So, one day you're like, "Hey, we got you branded umbrellas." Or we got you branded umbrellas." Or we got you branded umbrellas." Or everyone gets like a poncho or a everyone gets like a poncho or a everyone gets like a poncho or a raincoat we got just for you when you raincoat we got just for you when you raincoat we got just for you when you serve. Or you can bring kids ministry serve. Or you can bring kids ministry serve. Or you can bring kids ministry volunteers that are using like beat-up volunteers that are using like beat-up volunteers that are using like beat-up walkie-talkies from 2012. They're like, walkie-talkies from 2012. They're like, walkie-talkies from 2012. They're like, "Hey, we got you new ways that you can "Hey, we got you new ways that you can "Hey, we got you new ways that you can like talk to other people." Um worship like talk to other people." Um worship like talk to other people." Um worship team has that one monitor on stage that team has that one monitor on stage that team has that one monitor on stage that like just never seems to work. We like just never seems to work. We like just never seems to work. We upgraded and make it a surprise, okay? upgraded and make it a surprise, okay? upgraded and make it a surprise, okay? And And And like find that thing like find that thing like find that thing that will actually improve their serving that will actually improve their serving that will actually improve their serving experience on a week-to-week basis, and experience on a week-to-week basis, and experience on a week-to-week basis, and do it in a way where like it's a big do it in a way where like it's a big do it in a way where like it's a big surprise. So, it's a moment that people surprise. So, it's a moment that people surprise. So, it's a moment that people remember. Because people like to be a remember. Because people like to be a remember. Because people like to be a part of moments. Could I have just been part of moments. Could I have just been part of moments. Could I have just been like, "Hey, Roxanne, but you know, like, "Hey, Roxanne, but you know, like, "Hey, Roxanne, but you know, expensive, and I'll get you a new expensive, and I'll get you a new expensive, and I'll get you a new laptop." I could have, but I'm not laptop." I could have, but I'm not laptop." I could have, but I'm not boring.

boring. boring. And we remember that moment And we remember that moment And we remember that moment for that reason. for that reason. for that reason. So, how do you do this? Walk through So, how do you do this? Walk through So, how do you do this? Walk through your building with fresh eyes. Or look your building with fresh eyes. Or look your building with fresh eyes. Or look at the complaints and reports that at the complaints and reports that at the complaints and reports that you're already receiving. you're already receiving. you're already receiving. Make a list, prioritize by impact, by Make a list, prioritize by impact, by Make a list, prioritize by impact, by cost, and then, you know, honestly, cost, and then, you know, honestly, cost, and then, you know, honestly, probably wait until those things go on probably wait until those things go on probably wait until those things go on sale. Right? Like wait until it's Black sale. Right? Like wait until it's Black sale. Right? Like wait until it's Black Friday, or wait until there's like a Friday, or wait until there's like a Friday, or wait until there's like a liquidation, or whatever it might be. liquidation, or whatever it might be. liquidation, or whatever it might be. Oh, the new laptops are coming out until Oh, the new laptops are coming out until Oh, the new laptops are coming out until the year previous, which are still the year previous, which are still the year previous, which are still awesome, are on sale. They're 200 bucks awesome, are on sale. They're 200 bucks awesome, are on sale. They're 200 bucks off. Okay, get that. And use that to be off. Okay, get that. And use that to be off. Okay, get that. And use that to be like the impetus for like why you do it. like the impetus for like why you do it. like the impetus for like why you do it. If you have a running list of things, If you have a running list of things, If you have a running list of things, it'll be easier to find one that fits in it'll be easier to find one that fits in it'll be easier to find one that fits in that time. that time. that time. And then, you know, each one is this And then, you know, each one is this And then, you know, each one is this tangible thank you. It also doesn't have tangible thank you. It also doesn't have tangible thank you. It also doesn't have to relate specifically to like the gear. to relate specifically to like the gear. to relate specifically to like the gear. Like if you know the worship team, like Like if you know the worship team, like Like if you know the worship team, like at our church we have two services. at our church we have two services. at our church we have two services. Like, yeah, they sit in one, they're in Like, yeah, they sit in one, they're in Like, yeah, they sit in one, they're in the green room for the other, or the green room for the other, or the green room for the other, or whatever it might be. Or Or Oh, yeah, at whatever it might be. Or Or Oh, yeah, at whatever it might be. Or Or Oh, yeah, at our church everyone arrives at our early our church everyone arrives at our early our church everyone arrives at our early for setup, and everyone's always for setup, and everyone's always for setup, and everyone's always bringing their coffee. And our coffee bringing their coffee. And our coffee bringing their coffee. And our coffee that we serve is always like awful. that we serve is always like awful. that we serve is always like awful. Like, okay, maybe uh Like, okay, maybe uh Like, okay, maybe uh typically $1,200 Breville espresso typically $1,200 Breville espresso typically $1,200 Breville espresso machine that's on sale for 650 on Black machine that's on sale for 650 on Black machine that's on sale for 650 on Black Friday, that would make everyone's Friday, that would make everyone's Friday, that would make everyone's Sunday morning Sunday morning Sunday morning a lot more like enjoyable. Maybe it a lot more like enjoyable. Maybe it a lot more like enjoyable. Maybe it would. Maybe that's the thing that you would. Maybe that's the thing that you would. Maybe that's the thing that you go with.

go with. go with. >> Yeah, and it and it it works, right? >> Yeah, and it and it it works, right? >> Yeah, and it and it it works, right? Because it's not just it's not just a Because it's not just it's not just a Because it's not just it's not just a verbal affirmation of like, "Roxanne, I verbal affirmation of like, "Roxanne, I verbal affirmation of like, "Roxanne, I appreciate all the emails you respond appreciate all the emails you respond appreciate all the emails you respond to." But it's like to." But it's like to." But it's like it's a proof of like, "Oh, no, I I I it's a proof of like, "Oh, no, I I I it's a proof of like, "Oh, no, I I I want to reciprocate that and invest in want to reciprocate that and invest in want to reciprocate that and invest in the work you do here." And and it shows the work you do here." And and it shows the work you do here." And and it shows them in a different way, a more tangible them in a different way, a more tangible them in a different way, a more tangible way, in some ways a more affirmative way way, in some ways a more affirmative way way, in some ways a more affirmative way that like you really value what they do that like you really value what they do that like you really value what they do for your church and at your church. for your church and at your church. for your church and at your church. Yeah, like if you're excited about Yeah, like if you're excited about Yeah, like if you're excited about giving this to them, giving this to them, giving this to them, they're not just excited to receive it, they're not just excited to receive it, they're not just excited to receive it, they receive your positive emotion as they receive your positive emotion as they receive your positive emotion as like like like "You so clearly see the work that I'm "You so clearly see the work that I'm "You so clearly see the work that I'm doing." doing." doing." >> Yeah. Because Roxanne knows the >> Yeah. Because Roxanne knows the >> Yeah. Because Roxanne knows the annoyance of the laptop. And she knows annoyance of the laptop. And she knows annoyance of the laptop. And she knows that if she communicates that to me, I that if she communicates that to me, I that if she communicates that to me, I understand it cognitively, but I don't understand it cognitively, but I don't understand it cognitively, but I don't understand it emotionally. I'm not the understand it emotionally. I'm not the understand it emotionally. I'm not the one who's like doing like the multiple one who's like doing like the multiple one who's like doing like the multiple click with the mouse when it freezes. click with the mouse when it freezes. click with the mouse when it freezes. She is. So, when I like emotionally be She is. So, when I like emotionally be She is. So, when I like emotionally be like, like, like, "Look at this." "Look at this." "Look at this." She feels that as, "Wow, like you're not She feels that as, "Wow, like you're not She feels that as, "Wow, like you're not just solving my practical need, you're just solving my practical need, you're just solving my practical need, you're like meeting me where I am emotionally like meeting me where I am emotionally like meeting me where I am emotionally and understanding like how frustrating and understanding like how frustrating and understanding like how frustrating it was, and you're excited for that it was, and you're excited for that it was, and you're excited for that frustration to be eliminated."

frustration to be eliminated." frustration to be eliminated." >> Yeah. Yeah, that's good. All right, >> Yeah. Yeah, that's good. All right, >> Yeah. Yeah, that's good. All right, moving on to idea number five, this one moving on to idea number five, this one moving on to idea number five, this one written by me, the pastor's voicemail. written by me, the pastor's voicemail. written by me, the pastor's voicemail. >> Okay. So, once a month, have the lead >> Okay. So, once a month, have the lead >> Okay. So, once a month, have the lead pastor pastor pastor record a 60-second voice memo and then record a 60-second voice memo and then record a 60-second voice memo and then send it directly to one volunteer. So, send it directly to one volunteer. So, send it directly to one volunteer. So, this is not a mass text, this is not a this is not a mass text, this is not a this is not a mass text, this is not a group email, and it's not the group email, and it's not the group email, and it's not the handwritten letter. This is a different handwritten letter. This is a different handwritten letter. This is a different way of doing it. A personal message by way of doing it. A personal message by way of doing it. A personal message by name, referencing something specific name, referencing something specific name, referencing something specific that they did. For example, that they did. For example, that they did. For example, "Hey Marcus, I watched you with that new "Hey Marcus, I watched you with that new "Hey Marcus, I watched you with that new family on Sunday. The dad looked family on Sunday. The dad looked family on Sunday. The dad looked terrified, and you made him laugh within terrified, and you made him laugh within terrified, and you made him laugh within 30 seconds. That's a gift. Thank you. 30 seconds. That's a gift. Thank you. 30 seconds. That's a gift. Thank you. I'm acknowledging something I'm acknowledging something I'm acknowledging something that I noticed that I noticed that I noticed that you did and I am saying it out that you did and I am saying it out that you did and I am saying it out loud, which again, I'm changing the loud, which again, I'm changing the loud, which again, I'm changing the medium of delivery. The mechanism is medium of delivery. The mechanism is medium of delivery. The mechanism is unique. You're probably not getting that unique. You're probably not getting that unique. You're probably not getting that many like voice memos from your pastor. many like voice memos from your pastor. many like voice memos from your pastor. I mean maybe you are. I I I mean maybe you are. I I I mean maybe you are. I I I don't get that many from Alex. I don't get that many from Alex. I don't get that many from Alex. Hey, I sent you one a couple weeks ago. Hey, I sent you one a couple weeks ago. Hey, I sent you one a couple weeks ago. Oh, that's true. Yeah, yeah, yeah, yeah. Oh, that's true. Yeah, yeah, yeah, yeah. Oh, that's true. Yeah, yeah, yeah, yeah. And you were like, "I'm in my car."

"I'M NOT ON SOCIAL ON THE WEEKENDS, BUT "I'M NOT ON SOCIAL ON THE WEEKENDS, BUT I'M GOING TO send you this voice memo." I'M GOING TO send you this voice memo." I'M GOING TO send you this voice memo." His His words. Can you believe that? "I His His words. Can you believe that? "I His His words. Can you believe that? "I didn't see your Tik Tok. I don't know if didn't see your Tik Tok. I don't know if didn't see your Tik Tok. I don't know if you knew that I'm off Tik Tok." you knew that I'm off Tik Tok." you knew that I'm off Tik Tok." But my phone still works. But my phone still works. But my phone still works. So, this is really easy. Obviously, it So, this is really easy. Obviously, it So, this is really easy. Obviously, it takes no time at all. It took Alex no takes no time at all. It took Alex no takes no time at all. It took Alex no time at all to send me that voice memo. time at all to send me that voice memo. time at all to send me that voice memo. And it was different than receiving it And it was different than receiving it And it was different than receiving it via a text message. I think it it Why via a text message. I think it it Why via a text message. I think it it Why can't I message not play it at 1.5 can't I message not play it at 1.5 can't I message not play it at 1.5 speed? It can. I'll show I'll show you speed? It can. I'll show I'll show you speed? It can. I'll show I'll show you how. how. how. >> this new? You hold the play button. >> this new? You hold the play button. >> this new? You hold the play button. There you go. 1.25, 1.5, two times. When There you go. 1.25, 1.5, two times. When There you go. 1.25, 1.5, two times. When people send a Slack, I'm very happy. people send a Slack, I'm very happy. people send a Slack, I'm very happy. When people send a voice note over When people send a voice note over When people send a voice note over iMessage, I'm very angry. You're about iMessage, I'm very angry. You're about iMessage, I'm very angry. You're about to meet me emotionally where I am. to meet me emotionally where I am. to meet me emotionally where I am. >> Uh yeah, cuz I was not I sent it via >> Uh yeah, cuz I was not I sent it via >> Uh yeah, cuz I was not I sent it via iMessage cuz I didn't want it to be iMessage cuz I didn't want it to be iMessage cuz I didn't want it to be about work stuff. But anyways, about work stuff. But anyways, about work stuff. But anyways, >> Slack after 5. Famous >> Slack after 5. Famous >> Slack after 5. Famous Uh what this does also, I think it kind Uh what this does also, I think it kind Uh what this does also, I think it kind of uh germinates like a culture of of uh germinates like a culture of of uh germinates like a culture of feedback, which like you said, Wade, feedback, which like you said, Wade, feedback, which like you said, Wade, maybe your pastor isn't yet maybe your pastor isn't yet maybe your pastor isn't yet exercising this kind of uh you know, exercising this kind of uh you know, exercising this kind of uh you know, like they're they're not monthly like they're they're not monthly like they're they're not monthly reaching out to volunteers. I mean maybe reaching out to volunteers. I mean maybe reaching out to volunteers. I mean maybe that would be a foreign thing for a that would be a foreign thing for a that would be a foreign thing for a volunteer to to receive from your volunteer to to receive from your volunteer to to receive from your pastor. And but you start doing this and pastor. And but you start doing this and pastor. And but you start doing this and all of a sudden, it kind of breeds this all of a sudden, it kind of breeds this all of a sudden, it kind of breeds this culture of feedback, both like for culture of feedback, both like for culture of feedback, both like for positive feedback like this and kind of positive feedback like this and kind of positive feedback like this and kind of opens the door to like other kind of opens the door to like other kind of opens the door to like other kind of feedback that I know from working in an feedback that I know from working in an feedback that I know from working in an environment like like this, like a environment like like this, like a environment like like this, like a deeply interpersonal work environment, deeply interpersonal work environment, deeply interpersonal work environment, uh uh uh only serves the team and the individuals only serves the team and the individuals only serves the team and the individuals positively. Um to be able to to speak positively. Um to be able to to speak positively. Um to be able to to speak freely to anyone in the in the kind of

freely to anyone in the in the kind of freely to anyone in the in the kind of org chart um that that that has has org chart um that that that has has org chart um that that that has has really like bred really positive things really like bred really positive things really like bred really positive things in our team. And so there's great in our team. And so there's great in our team. And so there's great potential here. Yes, for the volunteers potential here. Yes, for the volunteers potential here. Yes, for the volunteers to feel seen and known, uh but also to to feel seen and known, uh but also to to feel seen and known, uh but also to kind of open the door for a culture of kind of open the door for a culture of kind of open the door for a culture of positive feedback being shared amongst positive feedback being shared amongst positive feedback being shared amongst the team. And I think that would like I the team. And I think that would like I the team. And I think that would like I said, just kind of breed positivity and said, just kind of breed positivity and said, just kind of breed positivity and and maybe inject some fuel into into and maybe inject some fuel into into and maybe inject some fuel into into where your team is going where your team is going where your team is going forward. We've got three ideas left. forward. We've got three ideas left. forward. We've got three ideas left. The sixth idea. The volunteer mentor The sixth idea. The volunteer mentor The sixth idea. The volunteer mentor match. Pair veteran volunteers with new match. Pair veteran volunteers with new match. Pair veteran volunteers with new ones. Not for training, ones. Not for training, ones. Not for training, just for relationship. So the veteran just for relationship. So the veteran just for relationship. So the veteran volunteer can take the new person to volunteer can take the new person to volunteer can take the new person to coffee, share what they've learned, coffee, share what they've learned, coffee, share what they've learned, answer any questions that the new answer any questions that the new answer any questions that the new volunteer might be afraid to ask to the volunteer might be afraid to ask to the volunteer might be afraid to ask to the leader, but they can ask someone who's a leader, but they can ask someone who's a leader, but they can ask someone who's a peer, who's been in it and at it for peer, who's been in it and at it for peer, who's been in it and at it for longer. Check in after the first month. longer. Check in after the first month. longer. Check in after the first month. So real simple. So real simple. So real simple. Do three things. Coffee Do three things. Coffee Do three things. Coffee in the first month, in the first month, in the first month, check-in text, check-in text, check-in text, debrief after it's been, you know, a few debrief after it's been, you know, a few debrief after it's been, you know, a few weeks or a few months of serving. That's weeks or a few months of serving. That's weeks or a few months of serving. That's it. There's no like curriculum, there's it. There's no like curriculum, there's it. There's no like curriculum, there's no I going to educate you on this. It's no I going to educate you on this. It's no I going to educate you on this. It's meant to be like purely relational and meant to be like purely relational and meant to be like purely relational and casual. These are just kind of the three casual. These are just kind of the three casual. These are just kind of the three benchmarks that we want to hit.

benchmarks that we want to hit. benchmarks that we want to hit. >> Love it. Uh volunteers like with 2-plus >> Love it. Uh volunteers like with 2-plus >> Love it. Uh volunteers like with 2-plus years experience I think would be fine years experience I think would be fine years experience I think would be fine for this. I don't I mean when I say for this. I don't I mean when I say for this. I don't I mean when I say veteran I don't necessarily mean someone veteran I don't necessarily mean someone veteran I don't necessarily mean someone who's older um who's older um who's older um or who's been at the church for 15-plus or who's been at the church for 15-plus or who's been at the church for 15-plus years necessarily. years necessarily. years necessarily. I think this works I think this works I think this works because it appreciates both parties at because it appreciates both parties at because it appreciates both parties at the same time. It says to the veteran the same time. It says to the veteran the same time. It says to the veteran like, you are like, you are like, you are so awesome. We want you to like hold the so awesome. We want you to like hold the so awesome. We want you to like hold the hand of the new person hand of the new person hand of the new person because like you've done this in such a because like you've done this in such a because like you've done this in such a great way. We want that to be modeled. great way. We want that to be modeled. great way. We want that to be modeled. You have wisdom, you have legacy here. You have wisdom, you have legacy here. You have wisdom, you have legacy here. We want that to be passed on. People We want that to be passed on. People We want that to be passed on. People feel like honored when you put them in feel like honored when you put them in feel like honored when you put them in that position. that position. that position. >> Mhm. >> Mhm. >> Mhm. And then for the new volunteer, they And then for the new volunteer, they And then for the new volunteer, they feel supported. Cuz they're not just feel supported. Cuz they're not just feel supported. Cuz they're not just thrown into a role and left to figure it thrown into a role and left to figure it thrown into a role and left to figure it out. Um so, this can improve, you know, out. Um so, this can improve, you know, out. Um so, this can improve, you know, retention if that matters to you. retention if that matters to you. retention if that matters to you. Um Um Um And then I think the volunteers who are And then I think the volunteers who are And then I think the volunteers who are connected to at least one more other connected to at least one more other connected to at least one more other volunteer, they're now that much more volunteer, they're now that much more volunteer, they're now that much more connected in church. They're probably connected in church. They're probably connected in church. They're probably that much less likely to quit. that much less likely to quit. that much less likely to quit. >> Yeah. It's not just me showing up for my >> Yeah. It's not just me showing up for my >> Yeah. It's not just me showing up for my role, it's me showing up for my role role, it's me showing up for my role role, it's me showing up for my role alongside this other person who's alongside this other person who's alongside this other person who's showing up in the same way.

showing up in the same way. showing up in the same way. >> Mhm. And they're ahead of me and now I'm >> Mhm. And they're ahead of me and now I'm >> Mhm. And they're ahead of me and now I'm part of something bigger than me. Yeah. part of something bigger than me. Yeah. part of something bigger than me. Yeah. It's beautiful. It's beautiful. It's beautiful. Moving on, the you were right follow-up. Moving on, the you were right follow-up. Moving on, the you were right follow-up. Every past the every pastor loves this. Every past the every pastor loves this. Every past the every pastor loves this. This is the one that I would understand This is the one that I would understand This is the one that I would understand if pastors are just like, "Do you know if pastors are just like, "Do you know if pastors are just like, "Do you know how many people come up to me with their how many people come up to me with their how many people come up to me with their ideas? ideas? ideas? I'm not going to validate their ideas. I'm not going to validate their ideas. I'm not going to validate their ideas. That will only encourage more people That will only encourage more people That will only encourage more people sharing their ideas. It's a real sharing their ideas. It's a real sharing their ideas. It's a real problem." So, that aside problem." So, that aside problem." So, that aside when a volunteer suggests an idea and when a volunteer suggests an idea and when a volunteer suggests an idea and you implement it, go back and tell them you implement it, go back and tell them you implement it, go back and tell them publicly if possible. publicly if possible. publicly if possible. >> Mhm. Okay, hey, 6 months ago Sarah from >> Mhm. Okay, hey, 6 months ago Sarah from >> Mhm. Okay, hey, 6 months ago Sarah from our guest services team suggested that our guest services team suggested that our guest services team suggested that we move the welcome table closer to the we move the welcome table closer to the we move the welcome table closer to the entrance. We did. Guest connection cards entrance. We did. Guest connection cards entrance. We did. Guest connection cards went up. Sarah, you were right. Thank went up. Sarah, you were right. Thank went up. Sarah, you were right. Thank you. you. you. Why this works, aside from why it might Why this works, aside from why it might Why this works, aside from why it might not that we just previously shared not that we just previously shared not that we just previously shared sometimes volunteers feel like their sometimes volunteers feel like their sometimes volunteers feel like their suggestions go into a void. Sure. And suggestions go into a void. Sure. And suggestions go into a void. Sure. And if you close the loop on someone sharing if you close the loop on someone sharing if you close the loop on someone sharing something and then acknowledging that something and then acknowledging that something and then acknowledging that they used it they used it they used it uh you can say, "Hey, like volunteer uh you can say, "Hey, like volunteer uh you can say, "Hey, like volunteer voice matters." To your point, this does voice matters." To your point, this does voice matters." To your point, this does build a culture where everyone feels build a culture where everyone feels build a culture where everyone feels like they can share. And as much as that like they can share. And as much as that like they can share. And as much as that can create friction as a leader, the can create friction as a leader, the can create friction as a leader, the reality is that despite that friction reality is that despite that friction reality is that despite that friction it's always better for people to say it's always better for people to say it's always better for people to say what they think. You don't have to act what they think. You don't have to act what they think. You don't have to act on everything.

on everything. on everything. You don't. You can't act on everything. You don't. You can't act on everything. You don't. You can't act on everything. But, when people share and they feel But, when people share and they feel But, when people share and they feel comfortable to share comfortable to share comfortable to share that reflects something positive. And that reflects something positive. And that reflects something positive. And you don't want to extinguish that. And you don't want to extinguish that. And you don't want to extinguish that. And one way to not extinguish that is to one way to not extinguish that is to one way to not extinguish that is to celebrate when feedback is positive and celebrate when feedback is positive and celebrate when feedback is positive and creates positive change in your church. creates positive change in your church. creates positive change in your church. >> Mhm. You're going to have to keep a log >> Mhm. You're going to have to keep a log >> Mhm. You're going to have to keep a log of this stuff though, right? Like of this stuff though, right? Like of this stuff though, right? Like similar to the the testimonials when similar to the the testimonials when similar to the the testimonials when folks have folks have folks have suggestions, you should you know, have a suggestions, you should you know, have a suggestions, you should you know, have a Google Doc or something and log what Google Doc or something and log what Google Doc or something and log what people have suggested, log who suggested people have suggested, log who suggested people have suggested, log who suggested it so that you kind of got a record of it so that you kind of got a record of it so that you kind of got a record of truth um that can be a good reference truth um that can be a good reference truth um that can be a good reference for later on if you do decide to go for later on if you do decide to go for later on if you do decide to go after go after one of these ideas and after go after one of these ideas and after go after one of these ideas and and allow you to close that loop. Um and allow you to close that loop. Um and allow you to close that loop. Um We do that regularly here. We you know, We do that regularly here. We you know, We do that regularly here. We you know, from our users at Nucleus we had all from our users at Nucleus we had all from our users at Nucleus we had all all sorts of unsolicited uh feedback and all sorts of unsolicited uh feedback and all sorts of unsolicited uh feedback and feature requests. And and uh we always feature requests. And and uh we always feature requests. And and uh we always respond say, "Hey, I'm going to log respond say, "Hey, I'm going to log respond say, "Hey, I'm going to log that." Because we do. We we have a that." Because we do. We we have a that." Because we do. We we have a master log of it um for now and for master log of it um for now and for master log of it um for now and for later. It's it's important to to keep a later. It's it's important to to keep a later. It's it's important to to keep a record of it not record of it not record of it not not um open the door for feedback um not um open the door for feedback um not um open the door for feedback um but but but have it come go go in one ear and out have it come go go in one ear and out have it come go go in one ear and out the other but actually be honest and say the other but actually be honest and say the other but actually be honest and say like, "Okay, if I'm going to open this like, "Okay, if I'm going to open this like, "Okay, if I'm going to open this door and and open the door to hearing door and and open the door to hearing door and and open the door to hearing hearing from volunteers or or whoever hearing from volunteers or or whoever hearing from volunteers or or whoever anyone in the church, when you choose to anyone in the church, when you choose to anyone in the church, when you choose to speak we're going to we're going to take speak we're going to we're going to take speak we're going to we're going to take it seriously and and we're going to it seriously and and we're going to it seriously and and we're going to deliberate on it." Like you said, we're deliberate on it." Like you said, we're deliberate on it." Like you said, we're not going to action on everything. Uh not going to action on everything. Uh not going to action on everything. Uh there's wisdom obviously that has to be there's wisdom obviously that has to be there's wisdom obviously that has to be discerned but but we're going to we're discerned but but we're going to we're discerned but but we're going to we're going to honor it and take it seriously.

going to honor it and take it seriously. going to honor it and take it seriously. And what do you do when you do implement And what do you do when you do implement And what do you do when you do implement it? You find that person and you often it? You find that person and you often it? You find that person and you often go back to them and say, "Hey, you asked go back to them and say, "Hey, you asked go back to them and say, "Hey, you asked for this. We did it. Is this like what for this. We did it. Is this like what for this. We did it. Is this like what you were wanting and hoping for?" And you were wanting and hoping for?" And you were wanting and hoping for?" And then people will say, "Oh, this is then people will say, "Oh, this is then people will say, "Oh, this is awesome. I can't believe you remembered awesome. I can't believe you remembered awesome. I can't believe you remembered that. That's great." Or they'll also be that. That's great." Or they'll also be that. That's great." Or they'll also be like, "Yeah, yeah, oh but there was this like, "Yeah, yeah, oh but there was this like, "Yeah, yeah, oh but there was this one other part that I was hoping and you one other part that I was hoping and you one other part that I was hoping and you Oh, oh you also needed that? That makes Oh, oh you also needed that? That makes Oh, oh you also needed that? That makes sense. We didn't think about that but sense. We didn't think about that but sense. We didn't think about that but you did because it was your idea." you did because it was your idea." you did because it was your idea." >> Yeah. >> Yeah. >> Yeah. Um this also in the church context gives Um this also in the church context gives Um this also in the church context gives you an opportunity to go back to Sarah you an opportunity to go back to Sarah you an opportunity to go back to Sarah and be like, "Sarah, and be like, "Sarah, and be like, "Sarah, is there anyone else we should mention is there anyone else we should mention is there anyone else we should mention when we acknowledge this idea?" Because when we acknowledge this idea?" Because when we acknowledge this idea?" Because if Sarah goes, if Sarah goes, if Sarah goes, "Oh, yeah, that wasn't even my idea. "Oh, yeah, that wasn't even my idea. "Oh, yeah, that wasn't even my idea. Right. I just spoke up. Right. I just spoke up. Right. I just spoke up. >> Yeah. Like Gracie's been talking about >> Yeah. Like Gracie's been talking about >> Yeah. Like Gracie's been talking about that like for weeks." If you go up and that like for weeks." If you go up and that like for weeks." If you go up and you say, "Sarah, wow. you say, "Sarah, wow. you say, "Sarah, wow. The wisdom in you to announce this." The wisdom in you to announce this." The wisdom in you to announce this." Gracie's sitting there going, "This is Gracie's sitting there going, "This is Gracie's sitting there going, "This is crazy, man. So, before you go public, just give So, before you go public, just give Sarah the chance. and then if Sarah Sarah the chance. and then if Sarah Sarah the chance. and then if Sarah decides to be a total mhm about it, then decides to be a total mhm about it, then decides to be a total mhm about it, then that that's on Sarah, okay? You did the that that's on Sarah, okay? You did the that that's on Sarah, okay? You did the best that you could do. best that you could do. best that you could do. It's not on you.

It's not on you. It's not on you. I followed up with a customer today with I followed up with a customer today with I followed up with a customer today with a feature that they asked for a while a feature that they asked for a while a feature that they asked for a while ago. We We shipped the feature ago. We We shipped the feature ago. We We shipped the feature yesterday. I followed up with them yesterday. I followed up with them yesterday. I followed up with them today, and their response was I I did today, and their response was I I did today, and their response was I I did not imagine that you would have ever not imagine that you would have ever not imagine that you would have ever followed up with me about this. followed up with me about this. followed up with me about this. >> Huge win. Huge win. That's asked That >> Huge win. Huge win. That's asked That >> Huge win. Huge win. That's asked That That's Pastor Alex right there. Can you That's Pastor Alex right there. Can you That's Pastor Alex right there. Can you believe him? believe him? believe him? Father follow-up. Father follow-up. Father follow-up. All right, let's bring it home with the All right, let's bring it home with the All right, let's bring it home with the team lead thank you budget. team lead thank you budget. team lead thank you budget. So, the idea here is that you give every So, the idea here is that you give every So, the idea here is that you give every team lead a small discretionary budget. team lead a small discretionary budget. team lead a small discretionary budget. 50 bucks, 100 bucks per quarter, you 50 bucks, 100 bucks per quarter, you 50 bucks, 100 bucks per quarter, you know, make it proportionate to your know, make it proportionate to your know, make it proportionate to your church, whatever. church, whatever. church, whatever. Specifically for appreciating their Specifically for appreciating their Specifically for appreciating their volunteers, however they see fit. So, volunteers, however they see fit. So, volunteers, however they see fit. So, this is like the worship leader who does this is like the worship leader who does this is like the worship leader who does all the scheduling. This is the kids all the scheduling. This is the kids all the scheduling. This is the kids ministry pastor or the kids ministry ministry pastor or the kids ministry ministry pastor or the kids ministry volunteer who like leads up the entire volunteer who like leads up the entire volunteer who like leads up the entire ministry. So, it's not the pastor, it's ministry. So, it's not the pastor, it's ministry. So, it's not the pastor, it's not the elders, it's specific to the not the elders, it's specific to the not the elders, it's specific to the person who's running the department. person who's running the department. person who's running the department. >> Mhm. >> Mhm. >> Mhm. I think that I think that I think that a centralized appreciation program, so a centralized appreciation program, so a centralized appreciation program, so that would be like when it's top-down, that would be like when it's top-down, that would be like when it's top-down, so pastor and elder team are the ones so pastor and elder team are the ones so pastor and elder team are the ones doing everything, doing everything, doing everything, it can never be as personal as if you it can never be as personal as if you it can never be as personal as if you give the discretionary budget to the give the discretionary budget to the give the discretionary budget to the actual department heads themselves.

actual department heads themselves. actual department heads themselves. Because they are so Because they are so Because they are so up close rubbing shoulders with the up close rubbing shoulders with the up close rubbing shoulders with the people that they're more hyper aware of people that they're more hyper aware of people that they're more hyper aware of their needs, their needs, their needs, and and and that's going to be more timely as well. that's going to be more timely as well. that's going to be more timely as well. And so, that's the important part about And so, that's the important part about And so, that's the important part about the discretionary budget is that you can the discretionary budget is that you can the discretionary budget is that you can spend it on whenever whenever it is spend it on whenever whenever it is spend it on whenever whenever it is discretionary, so then it can be hyper discretionary, so then it can be hyper discretionary, so then it can be hyper specific and timely. So, an example of this is like a person So, an example of this is like a person who's just been having like a really who's just been having like a really who's just been having like a really rough go of it, and you know, you could rough go of it, and you know, you could rough go of it, and you know, you could like just hey, here's a $15 Uber like just hey, here's a $15 Uber like just hey, here's a $15 Uber uh Eats gift card. I know that like, you uh Eats gift card. I know that like, you uh Eats gift card. I know that like, you know, things have been tough, and you've know, things have been tough, and you've know, things have been tough, and you've still been showing up. We really still been showing up. We really still been showing up. We really appreciate that. Like, whatever it might appreciate that. Like, whatever it might appreciate that. Like, whatever it might be, it's discretionary to the team lead, be, it's discretionary to the team lead, be, it's discretionary to the team lead, and that means that they can decide when and that means that they can decide when and that means that they can decide when and what. Mhm. I love this. and what. Mhm. I love this. and what. Mhm. I love this. Uh Uh Uh and it's kind of like it's kind of fun and it's kind of like it's kind of fun and it's kind of like it's kind of fun money in the sense that, you know, some money in the sense that, you know, some money in the sense that, you know, some some couples will have like in their some couples will have like in their some couples will have like in their budget. Yeah. budget. Yeah. budget. Yeah. >> Me. >> Me. >> Me. >> They have fun money. It's like, okay, >> They have fun money. It's like, okay, >> They have fun money. It's like, okay, Brady's got You cannot tell me what to Brady's got You cannot tell me what to Brady's got You cannot tell me what to do with this. do with this. do with this. >> $17 a month that he can spend on >> $17 a month that he can spend on >> $17 a month that he can spend on whatever Taco Bell whatever Taco Bell whatever Taco Bell uh Another Ferrari shirt? You have like uh Another Ferrari shirt? You have like uh Another Ferrari shirt? You have like four. They're all red. Um and and that four. They're all red. Um and and that four. They're all red. Um and and that that kind of liberates your team lead, that kind of liberates your team lead, that kind of liberates your team lead, like you said, because they're in the like you said, because they're in the like you said, because they're in the trenches, they have their finger on the trenches, they have their finger on the trenches, they have their finger on the pulse of like what's needed in the kids pulse of like what's needed in the kids pulse of like what's needed in the kids room, you know? I, as a senior leader or room, you know? I, as a senior leader or room, you know? I, as a senior leader or an exact, may walk in and be like, "Man, an exact, may walk in and be like, "Man, an exact, may walk in and be like, "Man, this room really needs like a coat of this room really needs like a coat of this room really needs like a coat of paint." But the team lead may may know paint." But the team lead may may know paint." But the team lead may may know that like, "Oh, no, we actually need that like, "Oh, no, we actually need that like, "Oh, no, we actually need like a new set of like drawing like a new set of like drawing like a new set of like drawing you know, markers and pens and scissors you know, markers and pens and scissors you know, markers and pens and scissors and like craft supplies." Because yeah, and like craft supplies." Because yeah, and like craft supplies." Because yeah, it would feel better in here with like a it would feel better in here with like a it would feel better in here with like a coat of paint, but like week-to-week, coat of paint, but like week-to-week, coat of paint, but like week-to-week, our kids need some more drawing

our kids need some more drawing our kids need some more drawing utensils. And so, I think it's important utensils. And so, I think it's important utensils. And so, I think it's important that you give the agency to the team that you give the agency to the team that you give the agency to the team lead um to spend that money however they lead um to spend that money however they lead um to spend that money however they want. And the key here is that like it want. And the key here is that like it want. And the key here is that like it doesn't need like approval, right? Like doesn't need like approval, right? Like doesn't need like approval, right? Like you've given them 100 bucks, whatever it you've given them 100 bucks, whatever it you've given them 100 bucks, whatever it is, proportionate to your budget. It's is, proportionate to your budget. It's is, proportionate to your budget. It's like you get to take care of your team like you get to take care of your team like you get to take care of your team however you want within the bounds of however you want within the bounds of however you want within the bounds of like general Christian uh like general Christian uh like general Christian uh moral vision. Um but you get to take moral vision. Um but you get to take moral vision. Um but you get to take care of your team however whatever need care of your team however whatever need care of your team however whatever need you see fit, that's how you get to spend you see fit, that's how you get to spend you see fit, that's how you get to spend this money. I think that's why this this money. I think that's why this this money. I think that's why this works. 100%. So, eight unique ideas for works. 100%. So, eight unique ideas for works. 100%. So, eight unique ideas for church volunteer appreciation. Remember, church volunteer appreciation. Remember, church volunteer appreciation. Remember, make President Nixon proud. It's the make President Nixon proud. It's the make President Nixon proud. It's the biggest week of the year. Okay? Like, biggest week of the year. Okay? Like, biggest week of the year. Okay? Like, oh, Easter, it's so big. No, no, no. The oh, Easter, it's so big. No, no, no. The oh, Easter, it's so big. No, no, no. The Super Bowl for church is this. Super Bowl for church is this. Super Bowl for church is this. We kid. We kid. We kid. Or do we? But hey, Or do we? But hey, Or do we? But hey, you volunteers, you volunteers, you volunteers, the the time, the effort they give the the time, the effort they give the the time, the effort they give unpaid to your church, is so valuable. unpaid to your church, is so valuable. unpaid to your church, is so valuable. And because church comes around every And because church comes around every And because church comes around every Sunday, or maybe more frequent than that Sunday, or maybe more frequent than that Sunday, or maybe more frequent than that for your community, for your community, for your community, uh it it's understandable how we take uh it it's understandable how we take uh it it's understandable how we take our volunteers for granted. And our volunteers for granted. And our volunteers for granted. And volunteering aside, every human, you volunteering aside, every human, you volunteering aside, every human, you mentioned it, has the need to be seen mentioned it, has the need to be seen mentioned it, has the need to be seen and known and loved and felt needed. And and known and loved and felt needed. And and known and loved and felt needed. And so, especially in the Christian so, especially in the Christian so, especially in the Christian community in the context of volunteer community in the context of volunteer community in the context of volunteer work, um work, um work, um Richard Nixon aside, it is good and Richard Nixon aside, it is good and Richard Nixon aside, it is good and proper and right and virtuous to proper and right and virtuous to proper and right and virtuous to acknowledge your volunteer, celebrate acknowledge your volunteer, celebrate acknowledge your volunteer, celebrate them, and I'm confident that your church them, and I'm confident that your church them, and I'm confident that your church can take one of these eight ideas um can take one of these eight ideas um can take one of these eight ideas um this April or whenever you see fit and this April or whenever you see fit and this April or whenever you see fit and acknowledge your volunteers this way.

acknowledge your volunteers this way. acknowledge your volunteers this way. >> 100%. Thank you for your time, >> 100%. Thank you for your time, >> 100%. Thank you for your time, attention, and trust. We will be back attention, and trust. We will be back attention, and trust. We will be back next week. Did you see uh Ferrari's next week. Did you see uh Ferrari's next week. Did you see uh Ferrari's China kit from this week? China kit from this week? China kit from this week? >> No. >> No. >> No. It's the blue. It's the blue. It's the blue. Yeah, it's like blue and red gradient. Yeah, it's like blue and red gradient. Yeah, it's like blue and red gradient. Blue and red gradient. You can't Blue and red gradient. You can't Blue and red gradient. You can't gradient those two colors. It's either gradient those two colors. It's either gradient those two colors. It's either choose red or choose blue. choose red or choose blue. choose red or choose blue. >> Don't even look at it. It's awful. Oh my >> Don't even look at it. It's awful. Oh my >> Don't even look at it. It's awful. Oh my gosh.