Mark Crull Offers Practical Help for Making A Mega Church Feel Personal

I've been directly involved in the I've been directly involved in the launch of over a dozen multi-site launch of over a dozen multi-site launch of over a dozen multi-site campuses through the churches I've led campuses through the churches I've led campuses through the churches I've led and half of them have been in movie and half of them have been in movie and half of them have been in movie theaters I'm convinced that every church theaters I'm convinced that every church theaters I'm convinced that every church leader should consider using a theater leader should consider using a theater leader should consider using a theater for your next campus or church plant for your next campus or church plant for your next campus or church plant they're flexible culturally relevant they're flexible culturally relevant they're flexible culturally relevant locations typically in the center of the locations typically in the center of the locations typically in the center of the community that you're trying to reach community that you're trying to reach community that you're trying to reach regal is the only theater company with a regal is the only theater company with a regal is the only theater company with a dedicated team of full-time consultants dedicated team of full-time consultants dedicated team of full-time consultants ready to help your church launched and ready to help your church launched and ready to help your church launched and succeed in a movie theater check out succeed in a movie theater check out succeed in a movie theater check out regal theater church com for more regal theater church com for more regal theater church com for more information on locations your church information on locations your church information on locations your church could use welcome to the unsummon airy could use welcome to the unsummon airy could use welcome to the unsummon airy podcast are you looking for practical podcast are you looking for practical podcast are you looking for practical ministry help to drive our ministry ministry help to drive our ministry ministry help to drive our ministry further faster have a sinking feeling further faster have a sinking feeling further faster have a sinking feeling that your ministry training didn't that your ministry training didn't that your ministry training didn't prepare you for the real world hey prepare you for the real world hey prepare you for the real world hey you're not alone join thousands of you're not alone join thousands of you're not alone join thousands of others and pursuit of stuff that we wish others and pursuit of stuff that we wish others and pursuit of stuff that we wish they had taught in seminary buckle up they had taught in seminary buckle up they had taught in seminary buckle up and let's get started with this week's and let's get started with this week's and let's get started with this week's on seminary podcast okay everybody on seminary podcast okay everybody on seminary podcast okay everybody welcome to the unset Maneri podcast my welcome to the unset Maneri podcast my welcome to the unset Maneri podcast my name's rich the host around these parts name's rich the host around these parts name's rich the host around these parts I am so fortunate that you tuned in I am so fortunate that you tuned in I am so fortunate that you tuned in today so lucky that you would let us today so lucky that you would let us today so lucky that you would let us spend some time with you I know that spend some time with you I know that spend some time with you I know that you're really busy you've got a lot you're really busy you've got a lot you're really busy you've got a lot going on at your church and we're just going on at your church and we're just going on at your church and we're just honored that you pop us in your ear buds honored that you pop us in your ear buds honored that you pop us in your ear buds and tune in today you're going to be and tune in today you're going to be and tune in today you're going to be rewarded for that we've got mark crawl rewarded for that we've got mark crawl rewarded for that we've got mark crawl with us he is the executive pastor at with us he is the executive pastor at with us he is the executive pastor at northview church this is an incredible northview church this is an incredible northview church this is an incredible church it's a fast-growing church about church it's a fast-growing church about church it's a fast-growing church about 7,000 people a weekend they have five 7,000 people a weekend they have five 7,000 people a weekend they have five campuses plus church online welcome to campuses plus church online welcome to campuses plus church online welcome to the show mark yeah thanks rich I'm happy the show mark yeah thanks rich I'm happy the show mark yeah thanks rich I'm happy to be with you oh thank you so much I to be with you oh thank you so much I to be with you oh thank you so much I wonder if we could start by you kind of

wonder if we could start by you kind of wonder if we could start by you kind of telling us a little bit about North you telling us a little bit about North you telling us a little bit about North you if people were to show up this weekend if people were to show up this weekend if people were to show up this weekend what would they experience and then tell what would they experience and then tell what would they experience and then tell us about your role yeah so I mean us about your role yeah so I mean us about your role yeah so I mean northeast Church starred in 1980 29 northeast Church starred in 1980 29 northeast Church starred in 1980 29 people met in a cafeteria and carmel people met in a cafeteria and carmel people met in a cafeteria and carmel elementary school and dreamed about elementary school and dreamed about elementary school and dreamed about making a difference in our community and making a difference in our community and making a difference in our community and so from that start the church has grown so from that start the church has grown so from that start the church has grown we've had two pastors over the life our we've had two pastors over the life our we've had two pastors over the life our church our current pastor Steve PO has church our current pastor Steve PO has church our current pastor Steve PO has been here since 99 and he really brought been here since 99 and he really brought been here since 99 and he really brought to North view the current culture and to North view the current culture and to North view the current culture and vision and kind of the outreach mindset vision and kind of the outreach mindset vision and kind of the outreach mindset the the church started under Tommy pay the the church started under Tommy pay the the church started under Tommy pay know who was an amazing man extremely know who was an amazing man extremely know who was an amazing man extremely gifted pastor gifted pastor gifted pastor a shepherd even caring built a great a shepherd even caring built a great a shepherd even caring built a great core group of followers believers in core group of followers believers in core group of followers believers in Christ but when Steve came Tommy by the Christ but when Steve came Tommy by the Christ but when Steve came Tommy by the way died of Lou Gehrig's disease which way died of Lou Gehrig's disease which way died of Lou Gehrig's disease which was really as you can imagine it's was really as you can imagine it's was really as you can imagine it's difficult for the church to go through difficult for the church to go through difficult for the church to go through and then Steve came and brought the and then Steve came and brought the and then Steve came and brought the vision we are on the highest point in vision we are on the highest point in vision we are on the highest point in our county in Illiana so we are up our county in Illiana so we are up our county in Illiana so we are up literally on a hill we have a big kind literally on a hill we have a big kind literally on a hill we have a big kind of like a art piece on our property that of like a art piece on our property that of like a art piece on our property that is from Matthew about being a light on a is from Matthew about being a light on a is from Matthew about being a light on a hill and shining the light of Christ to hill and shining the light of Christ to hill and shining the light of Christ to our community and that's really what we our community and that's really what we our community and that's really what we want to do it's that old premise and want to do it's that old premise and want to do it's that old premise and you've heard it probably a million times you've heard it probably a million times you've heard it probably a million times if your church left town closes doors if your church left town closes doors if your church left town closes doors would anybody notice would anybody care would anybody notice would anybody care would anybody notice would anybody care and would anybody cried we want to be and would anybody cried we want to be and would anybody cried we want to be one of those churches where if we left one of those churches where if we left one of those churches where if we left town people would cry in karma and all

town people would cry in karma and all town people would cry in karma and all the different communities where we have the different communities where we have the different communities where we have multiplied sites huh now what are some multiplied sites huh now what are some multiplied sites huh now what are some of those ways you're making a you know a of those ways you're making a you know a of those ways you're making a you know a positive impact that you think this is positive impact that you think this is positive impact that you think this is some of those things people would miss some of those things people would miss some of those things people would miss you know if you were to if you were to you know if you were to if you were to you know if you were to if you were to close to shut your doors well I mean close to shut your doors well I mean close to shut your doors well I mean just for example here at our caramel just for example here at our caramel just for example here at our caramel campus we're on 80 acres and we're in a campus we're on 80 acres and we're in a campus we're on 80 acres and we're in a we're in a community of a bunch of we're in a community of a bunch of we're in a community of a bunch of overachievers well on the north side of overachievers well on the north side of overachievers well on the north side of Indianapolis these people are all very Indianapolis these people are all very Indianapolis these people are all very professional and great at what they do professional and great at what they do professional and great at what they do yeah and that bleeds down into their yeah and that bleeds down into their yeah and that bleeds down into their kids and so one of the things we did we kids and so one of the things we did we kids and so one of the things we did we for years all we did at North you church for years all we did at North you church for years all we did at North you church was mowed grass and it's very pastoral was mowed grass and it's very pastoral was mowed grass and it's very pastoral like I said we're on a hill Indiana's like I said we're on a hill Indiana's like I said we're on a hill Indiana's flat as a pancake so when you're on a flat as a pancake so when you're on a flat as a pancake so when you're on a hill it's beautiful but all we did was hill it's beautiful but all we did was hill it's beautiful but all we did was mow it and it looked pretty and we met mow it and it looked pretty and we met mow it and it looked pretty and we met together his password and said how can together his password and said how can together his password and said how can we use our property and give it back to we use our property and give it back to we use our property and give it back to the community huh and so we developed on the community huh and so we developed on the community huh and so we developed on our property a 3k and a 5k cross-country our property a 3k and a 5k cross-country our property a 3k and a 5k cross-country course really that's so fast forward to course really that's so fast forward to course really that's so fast forward to today and we we host events for our for today and we we host events for our for today and we we host events for our for Indiana as well as for the country we Indiana as well as for the country we Indiana as well as for the country we had the Big East Conference cross had the Big East Conference cross had the Big East Conference cross country championships here Wow we hold country championships here Wow we hold country championships here Wow we hold the Indiana high school semi-state the the Indiana high school semi-state the the Indiana high school semi-state the middle school championship so we have middle school championship so we have middle school championship so we have events on our church property that we events on our church property that we events on our church property that we gather probably seven eight thousand gather probably seven eight thousand gather probably seven eight thousand people for these huge running events people for these huge running events people for these huge running events that's one example of like wow if we if that's one example of like wow if we if that's one example of like wow if we if we close up and went away and this we close up and went away and this we close up and went away and this wasn't he wasn't he wasn't he it's kind of like a park-like facility it's kind of like a park-like facility it's kind of like a park-like facility that we've created for our community so that we've created for our community so that we've created for our community so that's a small way we thought is if they that's a small way we thought is if they that's a small way we thought is if they play in your backyard maybe they'll come

play in your backyard maybe they'll come play in your backyard maybe they'll come inside the house and stay for coffee or inside the house and stay for coffee or inside the house and stay for coffee or have a coffee and just check it out and have a coffee and just check it out and have a coffee and just check it out and we've seen that happen we know that that we've seen that happen we know that that we've seen that happen we know that that is happening well you said it I you know is happening well you said it I you know is happening well you said it I you know when you said you were on the tallest when you said you were on the tallest when you said you were on the tallest point in your County you know the point in your County you know the point in your County you know the highest point and I'm thinking Indiana highest point and I'm thinking Indiana highest point and I'm thinking Indiana I'm like is that like tallest of the I'm like is that like tallest of the I'm like is that like tallest of the Seven Dwarves kind of such a way it Seven Dwarves kind of such a way it Seven Dwarves kind of such a way it looked very impressive brother we do looked very impressive brother we do looked very impressive brother we do have sledding this is the one place have sledding this is the one place have sledding this is the one place within a you know 20 minute drive within a you know 20 minute drive within a you know 20 minute drive everybody comes to sled oh that's cool everybody comes to sled oh that's cool everybody comes to sled oh that's cool that's really cool well you know one of that's really cool well you know one of that's really cool well you know one of the things I I've heard your reputation the things I I've heard your reputation the things I I've heard your reputation from your church is that you know from your church is that you know from your church is that you know obviously a large church a lot of people obviously a large church a lot of people obviously a large church a lot of people 7,000 people buy any you know stretch 7,000 people buy any you know stretch 7,000 people buy any you know stretch your imagination is a lot of people but your imagination is a lot of people but your imagination is a lot of people but how are you able to kind of transform how are you able to kind of transform how are you able to kind of transform that and really make it personal how are that and really make it personal how are that and really make it personal how are you able to you know make sure that you able to you know make sure that you able to you know make sure that people feel like they're getting cared people feel like they're getting cared people feel like they're getting cared for even in that they're just not for even in that they're just not for even in that they're just not another number in the crowd yeah so I another number in the crowd yeah so I another number in the crowd yeah so I don't know how large the churches you're don't know how large the churches you're don't know how large the churches you're in or the listeners but I think one of in or the listeners but I think one of in or the listeners but I think one of the assumptions that people have about the assumptions that people have about the assumptions that people have about mega churches or that they're impersonal mega churches or that they're impersonal mega churches or that they're impersonal you're just a number and nobody's going you're just a number and nobody's going you're just a number and nobody's going to know whether you're there or where to know whether you're there or where to know whether you're there or where whether you're not and we just whether you're not and we just whether you're not and we just diametrically reject that notion we feel diametrically reject that notion we feel diametrically reject that notion we feel like there's no reason why a mega church like there's no reason why a mega church like there's no reason why a mega church has to feel that way and I'm not saying has to feel that way and I'm not saying has to feel that way and I'm not saying some might might feel that way but one some might might feel that way but one some might might feel that way but one of the comments we regularly get from of the comments we regularly get from of the comments we regularly get from newcomers is like I cannot believe how

newcomers is like I cannot believe how newcomers is like I cannot believe how friendly this place is I mean people friendly this place is I mean people friendly this place is I mean people really feel loved and valued right and really feel loved and valued right and really feel loved and valued right and recognized and noticed whereas you can recognized and noticed whereas you can recognized and noticed whereas you can go into a smaller size church and nobody go into a smaller size church and nobody go into a smaller size church and nobody says hi to you nobody I mean you can go says hi to you nobody I mean you can go says hi to you nobody I mean you can go and and and leave and be like man nobody and and and leave and be like man nobody and and and leave and be like man nobody even knew I was there right absolutely even knew I was there right absolutely even knew I was there right absolutely and some people want their anonymity and and some people want their anonymity and and some people want their anonymity and if that's the case we're not going to if that's the case we're not going to if that's the case we're not going to harass people will let them just come harass people will let them just come harass people will let them just come and check it out and kick the tires but and check it out and kick the tires but and check it out and kick the tires but for many people they are surprised by by for many people they are surprised by by for many people they are surprised by by the the the feel that they get when they walk onto feel that they get when they walk onto feel that they get when they walk onto one of our campuses so there are some one of our campuses so there are some one of our campuses so there are some things that we do that are very things that we do that are very things that we do that are very intentional to to make that feel work intentional to to make that feel work intentional to to make that feel work and one is we have raised the bar on the and one is we have raised the bar on the and one is we have raised the bar on the 30 20 to 30 minutes before service time 30 20 to 30 minutes before service time 30 20 to 30 minutes before service time and after service time so in between and after service time so in between and after service time so in between your service times and before we feel your service times and before we feel your service times and before we feel like that is prime time that is the one like that is prime time that is the one like that is prime time that is the one time every week where people are coming time every week where people are coming time every week where people are coming to you you're not trying to go out and to you you're not trying to go out and to you you're not trying to go out and drag people down and get appointments drag people down and get appointments drag people down and get appointments and all that everybody is coming to you and all that everybody is coming to you and all that everybody is coming to you and so you've got to be on in our and so you've got to be on in our and so you've got to be on in our pastors we say guys we work weekends I pastors we say guys we work weekends I pastors we say guys we work weekends I don't know if you realize if we have a don't know if you realize if we have a don't know if you realize if we have a weekend job and and when people are weekend job and and when people are weekend job and and when people are actually coming to us that is time to to actually coming to us that is time to to actually coming to us that is time to to be on ya I want to say it that way and be on ya I want to say it that way and be on ya I want to say it that way and so we kind of prioritize during that

so we kind of prioritize during that so we kind of prioritize during that window as pastors what are our window as pastors what are our window as pastors what are our priorities the first priority is find priorities the first priority is find priorities the first priority is find people you don't know you don't people you don't know you don't people you don't know you don't recognize go up to them and say hello recognize go up to them and say hello recognize go up to them and say hello you don't have to say hey I'm a pastor you don't have to say hey I'm a pastor you don't have to say hey I'm a pastor what's your name just say hey I'm mark I what's your name just say hey I'm mark I what's your name just say hey I'm mark I don't think we've met what's your you don't think we've met what's your you don't think we've met what's your you know what's your name how long has been know what's your name how long has been know what's your name how long has been coming here really where do you live and coming here really where do you live and coming here really where do you live and I never revealed to them I'm a pastor I never revealed to them I'm a pastor I never revealed to them I'm a pastor now we have name tags and I'm wearing a now we have name tags and I'm wearing a now we have name tags and I'm wearing a nametag it's just printed off of the you nametag it's just printed off of the you nametag it's just printed off of the you know you check in yeah and it says know you check in yeah and it says know you check in yeah and it says pastor on it so they may figure it out pastor on it so they may figure it out pastor on it so they may figure it out and that's fine if they do but I don't and that's fine if they do but I don't and that's fine if they do but I don't lead with that and and so that's the lead with that and and so that's the lead with that and and so that's the number one priority is find somebody you number one priority is find somebody you number one priority is find somebody you don't recognize and though introduce don't recognize and though introduce don't recognize and though introduce yourself make them feel like you're glad yourself make them feel like you're glad yourself make them feel like you're glad they're here absolutely you know one of they're here absolutely you know one of they're here absolutely you know one of the things I I just want people to pick the things I I just want people to pick the things I I just want people to pick up i don't i don't want people to miss up i don't i don't want people to miss up i don't i don't want people to miss this so the church I the church I lead this so the church I the church I lead this so the church I the church I lead at it's about 3,500 people half the size at it's about 3,500 people half the size at it's about 3,500 people half the size of your church one of the things I've of your church one of the things I've of your church one of the things I've noticed as we continue to grow and as noticed as we continue to grow and as noticed as we continue to grow and as you know large churches which is you know large churches which is you know large churches which is counter-intuitive smaller churches they counter-intuitive smaller churches they counter-intuitive smaller churches they think because we're not that big we think because we're not that big we think because we're not that big we don't have to work at making people feel don't have to work at making people feel don't have to work at making people feel connected and so then guess what people connected and so then guess what people connected and so then guess what people don't feel connected whereas our don't feel connected whereas our don't feel connected whereas our churches grow as we really try to take churches grow as we really try to take churches grow as we really try to take our big thing and make it small we have our big thing and make it small we have our big thing and make it small we have to get intentional about it and I love to get intentional about it and I love to get intentional about it and I love what you're saying even getting what you're saying even getting what you're saying even getting intentional with our staff to say hey intentional with our staff to say hey intentional with our staff to say hey your job your job your job is to to work the foyer your job is to is to to work the foyer your job is to is to to work the foyer your job is to get out and work that atrium what can we get out and work that atrium what can we get out and work that atrium what can we do you know to say you know to say hi to do you know to say you know to say hi to do you know to say you know to say hi to people what's some of the coaching you people what's some of the coaching you people what's some of the coaching you know just before I move on some of the know just before I move on some of the know just before I move on some of the coaching that in that particular piece coaching that in that particular piece coaching that in that particular piece kind of the working the lobby working

kind of the working the lobby working kind of the working the lobby working the atrium what is some of that that you the atrium what is some of that that you the atrium what is some of that that you guys you lead your team how to have guys you lead your team how to have guys you lead your team how to have those interactions what's kind of a those interactions what's kind of a those interactions what's kind of a positive way you know are there you know positive way you know are there you know positive way you know are there you know what do you say to say to people if it's what do you say to say to people if it's what do you say to say to people if it's like I don't know what to say you know like I don't know what to say you know like I don't know what to say you know what would you would you kind of coach what would you would you kind of coach what would you would you kind of coach folks to do it it's I mean let's face it folks to do it it's I mean let's face it folks to do it it's I mean let's face it the bigger your church gets the harder the bigger your church gets the harder the bigger your church gets the harder it is to wrap your arms around who's new it is to wrap your arms around who's new it is to wrap your arms around who's new and who's not new so you've got to get and who's not new so you've got to get and who's not new so you've got to get really comfortable and good with hey hey really comfortable and good with hey hey really comfortable and good with hey hey I'm not sure help me remember have we I'm not sure help me remember have we I'm not sure help me remember have we met before yes and you know and so met before yes and you know and so met before yes and you know and so there's this there's an art to tactfully there's this there's an art to tactfully there's this there's an art to tactfully saying I can't remember your name or I saying I can't remember your name or I saying I can't remember your name or I think we've met haven't we met before think we've met haven't we met before think we've met haven't we met before people get that people know you're in a people get that people know you're in a people get that people know you're in a huge environment you and they recognize huge environment you and they recognize huge environment you and they recognize you because you're up on stage service you because you're up on stage service you because you're up on stage service hosting or preaching or teaching or hosting or preaching or teaching or hosting or preaching or teaching or doing whatever you're doing but and they doing whatever you're doing but and they doing whatever you're doing but and they are very gracious to to to give you that are very gracious to to to give you that are very gracious to to to give you that Lee Lee way one of the one of the other Lee Lee way one of the one of the other Lee Lee way one of the one of the other questions all use all the time is like questions all use all the time is like questions all use all the time is like hey hey great to see it now how long hey hey great to see it now how long hey hey great to see it now how long have you been coming to liquid yeah how have you been coming to liquid yeah how have you been coming to liquid yeah how long you been coming to North you long you been coming to North you long you been coming to North you because if if their first brand-new because if if their first brand-new because if if their first brand-new sunday then thursday i just walked in sunday then thursday i just walked in sunday then thursday i just walked in today is fine it you know the the the today is fine it you know the the the today is fine it you know the the the danger is on the other end someone's danger is on the other end someone's danger is on the other end someone's been out of church three years and I say been out of church three years and I say been out of church three years and I say to them like hey I think you're new here to them like hey I think you're new here to them like hey I think you're new here and they're like no I've been here for and they're like no I've been here for and they're like no I've been here for three years I'm tying I serve in six three years I'm tying I serve in six three years I'm tying I serve in six minutes yeah yeah yeah they're like whoa minutes yeah yeah yeah they're like whoa minutes yeah yeah yeah they're like whoa wait a second yeah so that can help you wait a second yeah so that can help you wait a second yeah so that can help you like if they say oh yeah you know and like if they say oh yeah you know and like if they say oh yeah you know and people who've been here for a while will people who've been here for a while will people who've been here for a while will if you say like hey you know how long if you say like hey you know how long if you say like hey you know how long you've been you've been coming to liquid you've been you've been coming to liquid you've been you've been coming to liquid or how long you been come to North you or how long you been come to North you or how long you been come to North you yeah you know folks would be like well yeah you know folks would be like well yeah you know folks would be like well yeah I've been you know become for a

yeah I've been you know become for a yeah I've been you know become for a year I serve in kids oh really whose year I serve in kids oh really whose year I serve in kids oh really whose team are you on in kids exact of you team are you on in kids exact of you team are you on in kids exact of you know you know can Domino down for you know you know can Domino down for you know you know can Domino down for you know from there you know what else are know from there you know what else are know from there you know what else are you doing to try to you know what are you doing to try to you know what are you doing to try to you know what are the strategies are you implying I think the strategies are you implying I think the strategies are you implying I think you know I think that one one last thing you know I think that one one last thing you know I think that one one last thing about that PS is our lead guy steep Oh about that PS is our lead guy steep Oh about that PS is our lead guy steep Oh models this like nobody's business I've models this like nobody's business I've models this like nobody's business I've never seen a lead pastor so present in never seen a lead pastor so present in never seen a lead pastor so present in the lobby and atrium and walking the lobby and atrium and walking the lobby and atrium and walking literally for the 13 years I've been literally for the 13 years I've been literally for the 13 years I've been here ever here ever here ever service every time he walks up and down service every time he walks up and down service every time he walks up and down the aisle while the worship is playing the aisle while the worship is playing the aisle while the worship is playing he's patent backs he's saying hello he's he's patent backs he's saying hello he's he's patent backs he's saying hello he's reckoned and he never says I'm the guy reckoned and he never says I'm the guy reckoned and he never says I'm the guy you know the pastor then he gets up and you know the pastor then he gets up and you know the pastor then he gets up and teaches and people come to our teaches and people come to our teaches and people come to our membership class or like me and this guy membership class or like me and this guy membership class or like me and this guy came up said hi to me and then I came up said hi to me and then I came up said hi to me and then I realized he's the pastor of the church realized he's the pastor of the church realized he's the pastor of the church and it makes this really a warm feeling and it makes this really a warm feeling and it makes this really a warm feeling connection so that's it so just sup connection so that's it so just sup connection so that's it so just sup prioritize and that don't miss that so prioritize and that don't miss that so prioritize and that don't miss that so church leaders I the want you underline church leaders I the want you underline church leaders I the want you underline what what we said there about Steve I what what we said there about Steve I what what we said there about Steve I think there's a lot of times churches think there's a lot of times churches think there's a lot of times churches get over 200 people and I've heard you get over 200 people and I've heard you get over 200 people and I've heard you know the church later say no I just need know the church later say no I just need know the church later say no I just need to I can't be out I got I'm so busy I to I can't be out I got I'm so busy I to I can't be out I got I'm so busy I gotta no no no wait a second this is our gotta no no no wait a second this is our gotta no no no wait a second this is our time to connect with people you know time to connect with people you know time to connect with people you know even take Steve's leadership there up even take Steve's leadership there up even take Steve's leadership there up here's a guy who you know he's got lots here's a guy who you know he's got lots here's a guy who you know he's got lots of things he could say he could be doing of things he could say he could be doing of things he could say he could be doing better at that moment rather than out better at that moment rather than out better at that moment rather than out you know working the crowd at you know you know working the crowd at you know you know working the crowd at you know you know trying to shake hands connect you know trying to shake hands connect you know trying to shake hands connect with people you know so glad to see you with people you know so glad to see you with people you know so glad to see you there was a guy a friend of mine Jim there was a guy a friend of mine Jim there was a guy a friend of mine Jim tomberlin who used to be on staff at

tomberlin who used to be on staff at tomberlin who used to be on staff at willow so willow creek 20 plus thousand willow so willow creek 20 plus thousand willow so willow creek 20 plus thousand people you know I got to spend a couple people you know I got to spend a couple people you know I got to spend a couple weekends with Jim just kind of shadowing weekends with Jim just kind of shadowing weekends with Jim just kind of shadowing him and that was what I was blown away him and that was what I was blown away him and that was what I was blown away by here's a guy pastor on the lead team by here's a guy pastor on the lead team by here's a guy pastor on the lead team of one of the largest churches in the of one of the largest churches in the of one of the largest churches in the country that guy worked the foyer he he country that guy worked the foyer he he country that guy worked the foyer he he was constantly around shaking hands you was constantly around shaking hands you was constantly around shaking hands you know kissing babies not in a political know kissing babies not in a political know kissing babies not in a political way and I'm trying to you know it way and I'm trying to you know it way and I'm trying to you know it connect with as many people as I can I connect with as many people as I can I connect with as many people as I can I know I've got a short window here with know I've got a short window here with know I've got a short window here with folks so push back against if people are folks so push back against if people are folks so push back against if people are like oh I'm not sure I've got time for like oh I'm not sure I've got time for like oh I'm not sure I've got time for that you know leaders lean in on that that you know leaders lean in on that that you know leaders lean in on that yeah you could do that and by the way yeah you could do that and by the way yeah you could do that and by the way Steve is not an extravert right he's an Steve is not an extravert right he's an Steve is not an extravert right he's an introvert very early on in his ministry introvert very early on in his ministry introvert very early on in his ministry he had a mentor model it for him and he had a mentor model it for him and he had a mentor model it for him and said this is the right thing to do just said this is the right thing to do just said this is the right thing to do just as what and so he has taught himself how as what and so he has taught himself how as what and so he has taught himself how to do that needs extremely I'm familiar to do that needs extremely I'm familiar to do that needs extremely I'm familiar and comfortable with it now but by in and comfortable with it now but by in and comfortable with it now but by in his nature he's not like wired for that his nature he's not like wired for that his nature he's not like wired for that right absolutely cool well what else right absolutely cool well what else right absolutely cool well what else what else are you keen on coaching your what else are you keen on coaching your what else are you keen on coaching your team to think about you know as what are team to think about you know as what are team to think about you know as what are the strategies to kind of make the the strategies to kind of make the the strategies to kind of make the church feel small yeah so just with that church feel small yeah so just with that church feel small yeah so just with that that Lobby time let me just wrap it up that Lobby time let me just wrap it up that Lobby time let me just wrap it up with this meet new people that you don't with this meet new people that you don't with this meet new people that you don't know the second thing is introduce know the second thing is introduce know the second thing is introduce newcomers to old-timers hmm and then newcomers to old-timers hmm and then newcomers to old-timers hmm and then priority three is priority three is priority three is with old-timers right so there's like with old-timers right so there's like with old-timers right so there's like this because we're all naturally bent this because we're all naturally bent this because we're all naturally bent and we have people coming to us all the and we have people coming to us all the and we have people coming to us all the old-timers want to yuk it up with us and old-timers want to yuk it up with us and old-timers want to yuk it up with us and to help them realize you know what this to help them realize you know what this to help them realize you know what this is limited time I got I'm trying to meet is limited time I got I'm trying to meet is limited time I got I'm trying to meet some new people so they're really at the some new people so they're really at the some new people so they're really at the bottom of the pecking order with regard

bottom of the pecking order with regard bottom of the pecking order with regard to that particular 30 minutes in the to that particular 30 minutes in the to that particular 30 minutes in the week yeah there are other times a week week yeah there are other times a week week yeah there are other times a week when we can have coffee and catch up and when we can have coffee and catch up and when we can have coffee and catch up and all that right so very cool very so all that right so very cool very so all that right so very cool very so that's that the second another thing I that's that the second another thing I that's that the second another thing I would just share as far as warmth and would just share as far as warmth and would just share as far as warmth and making a megachurch feel personal and making a megachurch feel personal and making a megachurch feel personal and all that is I came back from a all that is I came back from a all that is I came back from a sabbatical I was off for 12 weeks we sabbatical I was off for 12 weeks we sabbatical I was off for 12 weeks we attended 16 mega churches my wife and I attended 16 mega churches my wife and I attended 16 mega churches my wife and I during the time off it was really a neat during the time off it was really a neat during the time off it was really a neat experience it made me think that there experience it made me think that there experience it made me think that there are a lot of churches doing great are a lot of churches doing great are a lot of churches doing great weekend services and I've heard hybels weekend services and I've heard hybels weekend services and I've heard hybels say you know and I agree it's all about say you know and I agree it's all about say you know and I agree it's all about the weekend as far as that that's when the weekend as far as that that's when the weekend as far as that that's when everybody is here but what happens everybody is here but what happens everybody is here but what happens between weekend services is what between weekend services is what between weekend services is what distinguishes mega churches from each distinguishes mega churches from each distinguishes mega churches from each other because a lot of the weekends I other because a lot of the weekends I other because a lot of the weekends I mean it was it was weird everybody's mean it was it was weird everybody's mean it was it was weird everybody's doing great weekend services but what doing great weekend services but what doing great weekend services but what happens between those services and one happens between those services and one happens between those services and one of the things I came back with from of the things I came back with from of the things I came back with from sabbatical that I felt like was a very sabbatical that I felt like was a very sabbatical that I felt like was a very tangible thing is I challenge all of our tangible thing is I challenge all of our tangible thing is I challenge all of our pastoral staff you need to hand write pastoral staff you need to hand write pastoral staff you need to hand write three notes every week and these are three notes every week and these are three notes every week and these are notes to people that you've had contact notes to people that you've had contact notes to people that you've had contact with on the weekend or whatever and they with on the weekend or whatever and they with on the weekend or whatever and they can be things like they just had a baby can be things like they just had a baby can be things like they just had a baby thanks for the conversation thanks for the conversation thanks for the conversation congratulations on this you know glad congratulations on this you know glad congratulations on this you know glad your son became Eagle Scout whatever it your son became Eagle Scout whatever it your son became Eagle Scout whatever it is and it doesn't need to be long but is and it doesn't need to be long but is and it doesn't need to be long but just a personal handwritten note and so just a personal handwritten note and so just a personal handwritten note and so in the past we've always used just like in the past we've always used just like in the past we've always used just like a generic kind of northview church thing a generic kind of northview church thing a generic kind of northview church thing yep for all of our notes which i thought yep for all of our notes which i thought yep for all of our notes which i thought you know it's we all have this generic you know it's we all have this generic you know it's we all have this generic letterhead note card and those are great

letterhead note card and those are great letterhead note card and those are great but I thought well what if we came up but I thought well what if we came up but I thought well what if we came up with a line of pastoral note cards right with a line of pastoral note cards right with a line of pastoral note cards right and so our graphic got graphic people and so our graphic got graphic people and so our graphic got graphic people came up with kind of like praying for came up with kind of like praying for came up with kind of like praying for you cards oh very cool got a thinking of you cards oh very cool got a thinking of you cards oh very cool got a thinking of you card we've got a with deepest you card we've got a with deepest you card we've got a with deepest sympathy card we've got a happy birthday sympathy card we've got a happy birthday sympathy card we've got a happy birthday card so there's a pastoral line of of card so there's a pastoral line of of card so there's a pastoral line of of cards that we all are resourced with as cards that we all are resourced with as cards that we all are resourced with as pastors and it sets us up to be a little pastors and it sets us up to be a little pastors and it sets us up to be a little bit more dialed in and specific with bit more dialed in and specific with bit more dialed in and specific with this touch point and I cannot tell you this touch point and I cannot tell you this touch point and I cannot tell you since we've been doing this not just since we've been doing this not just since we've been doing this not just myself but other pastoral staff said I myself but other pastoral staff said I myself but other pastoral staff said I can't believe how much these little can't believe how much these little can't believe how much these little cards mean because they weren't in the cards mean because they weren't in the cards mean because they weren't in the habit or practice of doing this right habit or practice of doing this right habit or practice of doing this right and I'm like yeah a little touch can and I'm like yeah a little touch can and I'm like yeah a little touch can make it feel to take big church and make make it feel to take big church and make make it feel to take big church and make it feel very personal like well they it feel very personal like well they it feel very personal like well they remembered me right and there is remembered me right and there is remembered me right and there is something about the handwritten nature something about the handwritten nature something about the handwritten nature of those there's something you know as of those there's something you know as of those there's something you know as we become more and more a digital we become more and more a digital we become more and more a digital culture when you receive a tactile thing culture when you receive a tactile thing culture when you receive a tactile thing that's like handwritten you see that's like handwritten you see that's like handwritten you see someone's actual you know you know someone's actual you know you know someone's actual you know you know handwriting as terrible as it is you handwriting as terrible as it is you handwriting as terrible as it is you know it really does you know speak and I know it really does you know speak and I know it really does you know speak and I think three is a very tangible number think three is a very tangible number think three is a very tangible number right you think okay 3i can do that well right you think okay 3i can do that well right you think okay 3i can do that well back up that's a hundred and fifty cards back up that's a hundred and fifty cards back up that's a hundred and fifty cards a year you know if you've got a pastoral a year you know if you've got a pastoral a year you know if you've got a pastoral size of you know ten staff gosh you're size of you know ten staff gosh you're size of you know ten staff gosh you're talking 1500 cards yeah you know in a talking 1500 cards yeah you know in a talking 1500 cards yeah you know in a church of 7,000 that's a sizable dent church of 7,000 that's a sizable dent church of 7,000 that's a sizable dent you know that's a you know that's a you know that's a you know that's a you know that's a you know that's a reasonable number of people for you to

reasonable number of people for you to reasonable number of people for you to you know to reach out to yeah it you know to reach out to yeah it you know to reach out to yeah it definitely makes a difference and and I definitely makes a difference and and I definitely makes a difference and and I agree the handwritten I and I'm older agree the handwritten I and I'm older agree the handwritten I and I'm older than you so it's but it's not like I'm than you so it's but it's not like I'm than you so it's but it's not like I'm Mike mr. journal journal ER but there's Mike mr. journal journal ER but there's Mike mr. journal journal ER but there's something about receiving a handwritten something about receiving a handwritten something about receiving a handwritten note that stands out from an email a note that stands out from an email a note that stands out from an email a text message of whatever yeah I was very text message of whatever yeah I was very text message of whatever yeah I was very true no I think that's great i love the true no I think that's great i love the true no I think that's great i love the idea to of kind of almost starter ideas idea to of kind of almost starter ideas idea to of kind of almost starter ideas we've got cars that are you know here's we've got cars that are you know here's we've got cars that are you know here's some kind of ready to go even for your some kind of ready to go even for your some kind of ready to go even for your team because it gives them categories to team because it gives them categories to team because it gives them categories to be thinking about as they're interacting be thinking about as they're interacting be thinking about as they're interacting with people are you taking notes and in with people are you taking notes and in with people are you taking notes and in some on the weekends in some like a some on the weekends in some like a some on the weekends in some like a notepad or something yes so remember notepad or something yes so remember notepad or something yes so remember that what are you doing on that front that what are you doing on that front that what are you doing on that front you know I used to every I used to be in you know I used to every I used to be in you know I used to every I used to be in the heaven I no longer am but I would the heaven I no longer am but I would the heaven I no longer am but I would carry on our worship program and every carry on our worship program and every carry on our worship program and every conversation I would have I write their conversation I would have I write their conversation I would have I write their name down yep and try to see them again name down yep and try to see them again name down yep and try to see them again the next weekend so that's more going the next weekend so that's more going the next weekend so that's more going back to the lobby atrium kind of back to the lobby atrium kind of back to the lobby atrium kind of strategy but then off of that you could strategy but then off of that you could strategy but then off of that you could write your notes because I you're like write your notes because I you're like write your notes because I you're like oh I talked to them they mentioned about oh I talked to them they mentioned about oh I talked to them they mentioned about their child who was you know dyslexia their child who was you know dyslexia their child who was you know dyslexia curry you know who knows what it is and curry you know who knows what it is and curry you know who knows what it is and you can you can write something you know you can you can write something you know you can you can write something you know that would be meaning that would be meaning that would be meaning to them and so so but I no longer do to them and so so but I no longer do to them and so so but I no longer do that it fell in some ways you know but that it fell in some ways you know but that it fell in some ways you know but back when I started we were Church of a back when I started we were Church of a back when I started we were Church of a thousand right so it was it's it's thousand right so it was it's it's thousand right so it was it's it's gotten as we've gone multi-campus and gotten as we've gone multi-campus and gotten as we've gone multi-campus and all that it you do feel like you start all that it you do feel like you start all that it you do feel like you start losing control of who's coming who's losing control of who's coming who's losing control of who's coming who's going and all that but yeah we encourage going and all that but yeah we encourage going and all that but yeah we encourage our the people people on our side of

our the people people on our side of our the people people on our side of church we these little things are called church we these little things are called church we these little things are called levin jerz they're a they're like a levin jerz they're a they're like a levin jerz they're a they're like a notepad we explicitly say please don't notepad we explicitly say please don't notepad we explicitly say please don't take notes in your phone because it take notes in your phone because it take notes in your phone because it looks like it looks like you're looks like it looks like you're looks like it looks like you're disconnecting that's good but is the the disconnecting that's good but is the the disconnecting that's good but is the the levinger it basically you know is like a levinger it basically you know is like a levinger it basically you know is like a they call it a pocket briefcase it's they call it a pocket briefcase it's they call it a pocket briefcase it's like a it's a little notepad thing that like a it's a little notepad thing that like a it's a little notepad thing that you can stuff cards into and it makes it you can stuff cards into and it makes it you can stuff cards into and it makes it very easy for taking notes and so it's very easy for taking notes and so it's very easy for taking notes and so it's become on in our particular churches become on in our particular churches become on in our particular churches become a pattern you see all our campus become a pattern you see all our campus become a pattern you see all our campus pastors campus coordinators anybody pastors campus coordinators anybody pastors campus coordinators anybody that's that's kind of it is charged with that's that's kind of it is charged with that's that's kind of it is charged with this side of what we do they've got this side of what we do they've got this side of what we do they've got their levinger and then on Monday you'll their levinger and then on Monday you'll their levinger and then on Monday you'll see all those folks pulling out those see all those folks pulling out those see all those folks pulling out those cards only I gotta call this person I cards only I gotta call this person I cards only I gotta call this person I got to make this note I got to write got to make this note I got to write got to make this note I got to write this you know this deal for sure so this you know this deal for sure so this you know this deal for sure so we'll put a link in the notes you know we'll put a link in the notes you know we'll put a link in the notes you know for more about those great idea what for more about those great idea what for more about those great idea what else you know strategies to help make else you know strategies to help make else you know strategies to help make you know make a church feel personal I you know make a church feel personal I you know make a church feel personal I would say yeah this is one that's more would say yeah this is one that's more would say yeah this is one that's more personal to me I wouldn't say that we've personal to me I wouldn't say that we've personal to me I wouldn't say that we've done a big vast training and teaching to done a big vast training and teaching to done a big vast training and teaching to all the pastoral staff again I think our all the pastoral staff again I think our all the pastoral staff again I think our lead pastor Steve models this really lead pastor Steve models this really lead pastor Steve models this really well but i use the the expression and well but i use the the expression and well but i use the the expression and this is true of me i'm low touch huh i'm this is true of me i'm low touch huh i'm this is true of me i'm low touch huh i'm low tech high touch okay yeah i'm kind low tech high touch okay yeah i'm kind low tech high touch okay yeah i'm kind of a late adopter when it comes to of a late adopter when it comes to of a late adopter when it comes to technology and all that it's just my technology and all that it's just my technology and all that it's just my nature it's just who I am but and you nature it's just who I am but and you nature it's just who I am but and you got to be careful in today's world about got to be careful in today's world about got to be careful in today's world about touch but touch is one of the god-given touch but touch is one of the god-given touch but touch is one of the god-given senses that that we are created with and senses that that we are created with and senses that that we are created with and I think there is a huge amount of power

I think there is a huge amount of power I think there is a huge amount of power in just touch look at Jesus Christ in just touch look at Jesus Christ in just touch look at Jesus Christ himself and the miracles that he did himself and the miracles that he did himself and the miracles that he did almost every one of them is associated almost every one of them is associated almost every one of them is associated with some kind of a touch whether it's with some kind of a touch whether it's with some kind of a touch whether it's healing the blind guy the 12 year old healing the blind guy the 12 year old healing the blind guy the 12 year old girl in Capernaum or whatever it might girl in Capernaum or whatever it might girl in Capernaum or whatever it might be Jesus was hant kind of hands-on and be Jesus was hant kind of hands-on and be Jesus was hant kind of hands-on and so I think that there's a so I think that there's a so I think that there's a who knows in the end the people that are who knows in the end the people that are who knows in the end the people that are coming to North you church on the coming to North you church on the coming to North you church on the weekend this could be the only time that weekend this could be the only time that weekend this could be the only time that somebody actually hugs them so which is somebody actually hugs them so which is somebody actually hugs them so which is kind of a sad and listen I am NOT a kind of a sad and listen I am NOT a kind of a sad and listen I am NOT a touchy person I grew up in a family I touchy person I grew up in a family I touchy person I grew up in a family I can remember as a young adult married can remember as a young adult married can remember as a young adult married newly married in determining that I was newly married in determining that I was newly married in determining that I was going to hug my dad because I grew up going to hug my dad because I grew up going to hug my dad because I grew up never hugging my dad and it was like never hugging my dad and it was like never hugging my dad and it was like hugging aboard and and I wasn't very hugging aboard and and I wasn't very hugging aboard and and I wasn't very familiar with it either right right and familiar with it either right right and familiar with it either right right and so but we can learn these things we can so but we can learn these things we can so but we can learn these things we can learn to be so whenever you know in the learn to be so whenever you know in the learn to be so whenever you know in the lobby and atrium as I'm interacting with lobby and atrium as I'm interacting with lobby and atrium as I'm interacting with people I am uh I think that there is people I am uh I think that there is people I am uh I think that there is power in putting your hand on a person's power in putting your hand on a person's power in putting your hand on a person's shoulder and just actually just touching shoulder and just actually just touching shoulder and just actually just touching them yeah as you know or giving them a them yeah as you know or giving them a them yeah as you know or giving them a hug or patting him on the back or hug or patting him on the back or hug or patting him on the back or whatever and so again when steve is whatever and so again when steve is whatever and so again when steve is going up and down the aisle he's not going up and down the aisle he's not going up and down the aisle he's not just having conversations with people he just having conversations with people he just having conversations with people he is engaged with them on a touch level is engaged with them on a touch level is engaged with them on a touch level because it's a powerful feeling to it because it's a powerful feeling to it because it's a powerful feeling to it there's warmth in that and so if you there's warmth in that and so if you there's warmth in that and so if you have a pastoral staff you know obviously have a pastoral staff you know obviously have a pastoral staff you know obviously all this in the context of appropriate all this in the context of appropriate all this in the context of appropriate yes right absolutely pastoral staff who yes right absolutely pastoral staff who yes right absolutely pastoral staff who is engaged at that level it makes your

is engaged at that level it makes your is engaged at that level it makes your whole community feel warmer I mean whole community feel warmer I mean whole community feel warmer I mean that's a part of the way God created us that's a part of the way God created us that's a part of the way God created us absolutely you know I think there's a absolutely you know I think there's a absolutely you know I think there's a you know there's a lot of variety in you know there's a lot of variety in you know there's a lot of variety in that right there's the there's the you that right there's the there's the you that right there's the there's the you know even someone who you've relatively know even someone who you've relatively know even someone who you've relatively new with you can reach out and you know new with you can reach out and you know new with you can reach out and you know give them a touch on the shoulder on the give them a touch on the shoulder on the give them a touch on the shoulder on the elbow you know so nice to meet you you elbow you know so nice to meet you you elbow you know so nice to meet you you know the sidearm hug exactly what I went know the sidearm hug exactly what I went know the sidearm hug exactly what I went out like I'll joke with you know folks out like I'll joke with you know folks out like I'll joke with you know folks when I go to give a hug i'll be like when I go to give a hug i'll be like when I go to give a hug i'll be like listen I'm sorry i'm just a hugger yeah listen I'm sorry i'm just a hugger yeah listen I'm sorry i'm just a hugger yeah you know even the most like you know you know even the most like you know you know even the most like you know like she say describe the board even like she say describe the board even like she say describe the board even when you know the person that's of the when you know the person that's of the when you know the person that's of the board if you kind of almost be self board if you kind of almost be self board if you kind of almost be self joking about it i'm just apologized I'm joking about it i'm just apologized I'm joking about it i'm just apologized I'm a hugger come here give me a hug it's um a hugger come here give me a hug it's um a hugger come here give me a hug it's um you know they'll they'll be like okay you know they'll they'll be like okay you know they'll they'll be like okay this guy's funny you know you know but I this guy's funny you know you know but I this guy's funny you know you know but I agree I i appreciate you that's it agree I i appreciate you that's it agree I i appreciate you that's it that's a practical nuanced um you know that's a practical nuanced um you know that's a practical nuanced um you know tip there that hey even are you know how tip there that hey even are you know how tip there that hey even are you know how we r you know physically engaging with we r you know physically engaging with we r you know physically engaging with people obviously an incredibly like you people obviously an incredibly like you people obviously an incredibly like you said you know incredibly healthy manner said you know incredibly healthy manner said you know incredibly healthy manner you know he's important for sure that's you know he's important for sure that's you know he's important for sure that's that i gave a lot of high fives yeah that i gave a lot of high fives yeah that i gave a lot of high fives yeah going around the especially to the kids going around the especially to the kids going around the especially to the kids and all that and all that and all that I'm always engaging in the high five or I'm always engaging in the high five or I'm always engaging in the high five or up top or down low or just you know up top or down low or just you know up top or down low or just you know you're just kind of like engaging people you're just kind of like engaging people you're just kind of like engaging people at more than just conversational level at more than just conversational level at more than just conversational level there's a physical aspect to it yeah one there's a physical aspect to it yeah one there's a physical aspect to it yeah one of the things with coach r because we do of the things with coach r because we do of the things with coach r because we do our hosting on stage is we do it in our hosting on stage is we do it in our hosting on stage is we do it in pairs so our service hosting we do with pairs so our service hosting we do with pairs so our service hosting we do with two people rather than just one and it's two people rather than just one and it's two people rather than just one and it's interesting those people have to think interesting those people have to think interesting those people have to think through the physicality of being on through the physicality of being on through the physicality of being on stage because you don't want them to be stage because you don't want them to be stage because you don't want them to be super wooden right and that kind of

super wooden right and that kind of super wooden right and that kind of stuff the like you know the punch on the stuff the like you know the punch on the stuff the like you know the punch on the shoulder if the if you know that if it's shoulder if the if you know that if it's shoulder if the if you know that if it's a woman in a man and the guy says a woman in a man and the guy says a woman in a man and the guy says something funny or stupid and if the something funny or stupid and if the something funny or stupid and if the lady punches them on the shoulder you lady punches them on the shoulder you lady punches them on the shoulder you know or you know the high fives like hey know or you know the high fives like hey know or you know the high fives like hey wow this was a great thing all of that wow this was a great thing all of that wow this was a great thing all of that the this those small moments of touch the this those small moments of touch the this those small moments of touch communicate powerfully yeah you know to communicate powerfully yeah you know to communicate powerfully yeah you know to a community for sure yeah that's that's a community for sure yeah that's that's a community for sure yeah that's that's wonderful anything else you want to wonderful anything else you want to wonderful anything else you want to share with folks before we move on on share with folks before we move on on share with folks before we move on on how to make you know a megachurch feel how to make you know a megachurch feel how to make you know a megachurch feel personal I just think it you just got to personal I just think it you just got to personal I just think it you just got to be intentional you can't just I think in be intentional you can't just I think in be intentional you can't just I think in our natural tendencies in general is not our natural tendencies in general is not our natural tendencies in general is not to is to be passive and and step back to is to be passive and and step back to is to be passive and and step back and we've got to teach and train and and we've got to teach and train and and we've got to teach and train and model for all the pastors in our church model for all the pastors in our church model for all the pastors in our church to be intentional and be engaging with to be intentional and be engaging with to be intentional and be engaging with people on the weekends and then and then people on the weekends and then and then people on the weekends and then and then to ride our notes throughout the week to ride our notes throughout the week to ride our notes throughout the week and make the phone calls and all that and make the phone calls and all that and make the phone calls and all that stuff but it's just intentionality in my stuff but it's just intentionality in my stuff but it's just intentionality in my mind this is the unset Maneri podcast mind this is the unset Maneri podcast mind this is the unset Maneri podcast stuff you wish they taught in seminary stuff you wish they taught in seminary stuff you wish they taught in seminary we're going to jump into the lightning we're going to jump into the lightning we're going to jump into the lightning round that part of the episode where we round that part of the episode where we round that part of the episode where we ask similar questions of everybody ask similar questions of everybody ask similar questions of everybody that's on the show today we've been that's on the show today we've been that's on the show today we've been super honored to have mark roll with us super honored to have mark roll with us super honored to have mark roll with us he's the executive pastor at north he's the executive pastor at north he's the executive pastor at north future to church you should be checking future to church you should be checking future to church you should be checking out mark what is an online resource that out mark what is an online resource that out mark what is an online resource that you're using these days that's helping you're using these days that's helping you're using these days that's helping you in your ministry yeah so so like I you in your ministry yeah so so like I you in your ministry yeah so so like I said I'm low tech high cuz it wasn't said I'm low tech high cuz it wasn't said I'm low tech high cuz it wasn't like I qualified it with this so I'm like I qualified it with this so I'm like I qualified it with this so I'm gonna share something paper you know gonna share something paper you know gonna share something paper you know yeah I'm gonna share something with you yeah I'm gonna share something with you yeah I'm gonna share something with you guys your whole audience can be oh my guys your whole audience can be oh my guys your whole audience can be oh my gosh this guy is a nerd so honestly just

gosh this guy is a nerd so honestly just gosh this guy is a nerd so honestly just recently I discovered within Microsoft recently I discovered within Microsoft recently I discovered within Microsoft Outlook yes there's a notes yes feature Outlook yes there's a notes yes feature Outlook yes there's a notes yes feature that syncs with my iPhone and I can that syncs with my iPhone and I can that syncs with my iPhone and I can capture to do's while I'm out and about capture to do's while I'm out and about capture to do's while I'm out and about if I'm thinking to something on my notes if I'm thinking to something on my notes if I'm thinking to something on my notes that's good icon on my phone and it that's good icon on my phone and it that's good icon on my phone and it syncs with and so I i have i've got i syncs with and so I i have i've got i syncs with and so I i have i've got i built all these folders in my notes so I built all these folders in my notes so I built all these folders in my notes so I i have like nine direct reports and each i have like nine direct reports and each i have like nine direct reports and each one has a folder and I'm think I got to one has a folder and I'm think I got to one has a folder and I'm think I got to talk with them about this no matter talk with them about this no matter talk with them about this no matter where I'm at at the desk or I always where I'm at at the desk or I always where I'm at at the desk or I always have my phone I can capture that and have my phone I can capture that and have my phone I can capture that and then when we meet I just pull that up then when we meet I just pull that up then when we meet I just pull that up whether I have my phone on my laptop so whether I have my phone on my laptop so whether I have my phone on my laptop so there you go that's all I got rich no there you go that's all I got rich no there you go that's all I got rich no that's good come on that's that's great that's good come on that's that's great that's good come on that's that's great that's there that's a great feature for that's there that's a great feature for that's there that's a great feature for sure what's a book you've read in the sure what's a book you've read in the sure what's a book you've read in the last I don't know maybe six months to a last I don't know maybe six months to a last I don't know maybe six months to a year that's had an impact on your year that's had an impact on your year that's had an impact on your thinking and ministry yeah probably the thinking and ministry yeah probably the thinking and ministry yeah probably the most impactful book I finished just most impactful book I finished just most impactful book I finished just about a month ago was Eric Metaxas wrote about a month ago was Eric Metaxas wrote about a month ago was Eric Metaxas wrote a book called Bonhoeffer extremely long a book called Bonhoeffer extremely long a book called Bonhoeffer extremely long but at chronicles Dietrich's life and is but at chronicles Dietrich's life and is but at chronicles Dietrich's life and is the enter struggle torment he faced as a the enter struggle torment he faced as a the enter struggle torment he faced as a pastor a God fearing God loving man and pastor a God fearing God loving man and pastor a God fearing God loving man and the realities that were going on in his the realities that were going on in his the realities that were going on in his beloved country and how he would and you beloved country and how he would and you beloved country and how he would and you know he became a part of a conspiracy to know he became a part of a conspiracy to know he became a part of a conspiracy to kill Hitler right which you mean that kill Hitler right which you mean that kill Hitler right which you mean that just blows my brain right but and I'm just blows my brain right but and I'm just blows my brain right but and I'm not I wouldn't at all suggest you know not I wouldn't at all suggest you know not I wouldn't at all suggest you know he came to that conclusion with great

he came to that conclusion with great he came to that conclusion with great turmoil right and distressed spiritual turmoil right and distressed spiritual turmoil right and distressed spiritual stress right and I just wonder about you stress right and I just wonder about you stress right and I just wonder about you know in in our world today it just know in in our world today it just know in in our world today it just caused me to really be reflective of our caused me to really be reflective of our caused me to really be reflective of our country and where we're at and who we country and where we're at and who we country and where we're at and who we are and were pastors and how he engaged are and were pastors and how he engaged are and were pastors and how he engaged with his country and how do we engage with his country and how do we engage with his country and how do we engage and what are we willing to to to what and what are we willing to to to what and what are we willing to to to what lengths are we willing to to trust God lengths are we willing to to trust God lengths are we willing to to trust God with what he's entrusted us with the with what he's entrusted us with the with what he's entrusted us with the gospel and the message of God's Word and gospel and the message of God's Word and gospel and the message of God's Word and all this so it created a lot of distress all this so it created a lot of distress all this so it created a lot of distress in me to read that book because of oh my in me to read that book because of oh my in me to read that book because of oh my gosh you know sometimes I feel like a gosh you know sometimes I feel like a gosh you know sometimes I feel like a might like a am I fully engaged run this might like a am I fully engaged run this might like a am I fully engaged run this work of pastoral ministry right has it work of pastoral ministry right has it work of pastoral ministry right has it become professional is it just like this become professional is it just like this become professional is it just like this is something you know this is something is something you know this is something is something you know this is something I do rather than I do rather than I do rather than wow this is this is who I am and is is a wow this is this is who I am and is is a wow this is this is who I am and is is a part of this radical transformation of part of this radical transformation of part of this radical transformation of our culture yeah that's good that's it's our culture yeah that's good that's it's our culture yeah that's good that's it's good to be distressed every once in a good to be distressed every once in a good to be distressed every once in a while when you're really distressing so while when you're really distressing so while when you're really distressing so if you want to be distressed your pepper if you want to be distressed your pepper if you want to be distressed your pepper no that's good that's good right for no that's good that's good right for no that's good that's good right for sure what's another minister you're sure what's another minister you're sure what's another minister you're looking to these days you know that looking to these days you know that looking to these days you know that inspires you gosh you know one of the inspires you gosh you know one of the inspires you gosh you know one of the things that's really on my mind current things that's really on my mind current things that's really on my mind current currently and again this came out of my currently and again this came out of my currently and again this came out of my sabbatical experience what is I came sabbatical experience what is I came sabbatical experience what is I came back to North you feeling like what can back to North you feeling like what can back to North you feeling like what can I do to make men better men at North you

I do to make men better men at North you I do to make men better men at North you church because if I if God could use me church because if I if God could use me church because if I if God could use me to make men better men then everybody to make men better men then everybody to make men better men then everybody wins you know heibel says when the wins you know heibel says when the wins you know heibel says when the leader went you know when the leader leader went you know when the leader leader went you know when the leader wins everybody wins and I think men in wins everybody wins and I think men in wins everybody wins and I think men in our culture in families in relationships our culture in families in relationships our culture in families in relationships as husband and wife in churches if men as husband and wife in churches if men as husband and wife in churches if men can get it then then every but the can get it then then every but the can get it then then every but the dominoes all fall in the right direction dominoes all fall in the right direction dominoes all fall in the right direction and so one of the things on field and so one of the things on field and so one of the things on field testing the summer with a group of nine testing the summer with a group of nine testing the summer with a group of nine guys from our church is a and I did it guys from our church is a and I did it guys from our church is a and I did it when I was in my early 30s is men's when I was in my early 30s is men's when I was in my early 30s is men's men's fraternity the quest for authentic men's fraternity the quest for authentic men's fraternity the quest for authentic manhood and they've taken that content manhood and they've taken that content manhood and they've taken that content it's a long program the original is like it's a long program the original is like it's a long program the original is like a 24-week stud and it was life-changing a 24-week stud and it was life-changing a 24-week stud and it was life-changing for me personally but they've taken it for me personally but they've taken it for me personally but they've taken it they broke it it into six weeks sessions they broke it it into six weeks sessions they broke it it into six weeks sessions called 30 33 the series and so we're called 30 33 the series and so we're called 30 33 the series and so we're doing just the first six week on deaf doing just the first six week on deaf doing just the first six week on deaf initiative and HUD and all this kind of initiative and HUD and all this kind of initiative and HUD and all this kind of stuff and self-esteem I kind of stuff and self-esteem I kind of stuff and self-esteem I kind of envisioned at North you were a groups envisioned at North you were a groups envisioned at North you were a groups and teams culture get in a group join a and teams culture get in a group join a and teams culture get in a group join a team to serve and I can envision a whole team to serve and I can envision a whole team to serve and I can envision a whole bunch of man groups going through the bunch of man groups going through the bunch of man groups going through the content of 33 where guys are getting it content of 33 where guys are getting it content of 33 where guys are getting it kind of like I got it when I was a kind of like I got it when I was a kind of like I got it when I was a younger man and i'm still trying to live younger man and i'm still trying to live younger man and i'm still trying to live that out it's not like I figured it out that out it's not like I figured it out that out it's not like I figured it out but I East had a compelling vision for but I East had a compelling vision for but I East had a compelling vision for my life right very cool if you could get my life right very cool if you could get my life right very cool if you could get 15 minutes with any leader alive today 15 minutes with any leader alive today 15 minutes with any leader alive today who would you want to get that with it who would you want to get that with it who would you want to get that with it why I I really think the world of Henry

why I I really think the world of Henry why I I really think the world of Henry cloud I've never met NRI cloud I've cloud I've never met NRI cloud I've cloud I've never met NRI cloud I've heard him speak and I've read his books heard him speak and I've read his books heard him speak and I've read his books and and and to me you know aunt Stanley says the to me you know aunt Stanley says the to me you know aunt Stanley says the best question you can ask yourself is best question you can ask yourself is best question you can ask yourself is what what's the wise thing to do and what what's the wise thing to do and what what's the wise thing to do and there are certain people in the world there are certain people in the world there are certain people in the world that when I read what they have to say that when I read what they have to say that when I read what they have to say or when I hear them speak I'm like and or when I hear them speak I'm like and or when I hear them speak I'm like and that dude is insightful right he he he that dude is insightful right he he he that dude is insightful right he he he kind of understands people right and so kind of understands people right and so kind of understands people right and so uh I've you know probably Henry clap you uh I've you know probably Henry clap you uh I've you know probably Henry clap you know when I think about that just off know when I think about that just off know when I think about that just off top of my head people like a Henry cloud top of my head people like a Henry cloud top of my head people like a Henry cloud I would love to just sit down and have a I would love to just sit down and have a I would love to just sit down and have a meal with and just earn very cool well I meal with and just earn very cool well I meal with and just earn very cool well I appreciate me on the show today I know appreciate me on the show today I know appreciate me on the show today I know you know leading in your church takes a you know leading in your church takes a you know leading in your church takes a lot and what do you do when you need to lot and what do you do when you need to lot and what do you do when you need to unplug and just be like ah I just need unplug and just be like ah I just need unplug and just be like ah I just need some personal time what do you do I am some personal time what do you do I am some personal time what do you do I am one of those weird runners so nice so I one of those weird runners so nice so I one of those weird runners so nice so I I do a lot of running I'm a fly I do a lot of running I'm a fly I do a lot of running I'm a fly fisherman so I i always take at least fisherman so I i always take at least fisherman so I i always take at least one big trip a year to get away and be one big trip a year to get away and be one big trip a year to get away and be on a river and and fly fish and and for on a river and and fly fish and and for on a river and and fly fish and and for the first time and in our married life the first time and in our married life the first time and in our married life were empty nesters it's not the first were empty nesters it's not the first were empty nesters it's not the first time so i had a few years before kids time so i had a few years before kids time so i had a few years before kids yes but our youngest went to college so yes but our youngest went to college so yes but our youngest went to college so Karen I it cut its like a new season of Karen I it cut its like a new season of Karen I it cut its like a new season of life as you say is that congratulations life as you say is that congratulations life as you say is that congratulations is that door it's been awesome yeah yeah is that door it's been awesome yeah yeah is that door it's been awesome yeah yeah we've been really the kids are doing we've been really the kids are doing we've been really the kids are doing great so to be able to just kind of great so to be able to just kind of great so to be able to just kind of reconnect it and and not have that and reconnect it and and not have that and reconnect it and and not have that and so hanging out with karen is always

so hanging out with karen is always so hanging out with karen is always great time very cool well I appreciate great time very cool well I appreciate great time very cool well I appreciate you be on the show today if people want you be on the show today if people want you be on the show today if people want to get in touch with you or with the to get in touch with you or with the to get in touch with you or with the church what's the best way for them to church what's the best way for them to church what's the best way for them to do that yes you can just look us up do that yes you can just look us up do that yes you can just look us up online northview church us and we can online northview church us and we can online northview church us and we can connect that way on our staff page I connect that way on our staff page I connect that way on our staff page I think there are links to emails and think there are links to emails and think there are links to emails and whatnot so send me an email and we'll whatnot so send me an email and we'll whatnot so send me an email and we'll connect or you can follow me on twitter connect or you can follow me on twitter connect or you can follow me on twitter or on instagram i don't do facebook it's or on instagram i don't do facebook it's or on instagram i don't do facebook it's just too too overwhelming it's too much just too too overwhelming it's too much just too too overwhelming it's too much on there i can't i can't manage it all on there i can't i can't manage it all on there i can't i can't manage it all the critters about my capacity yeah the critters about my capacity yeah the critters about my capacity yeah right exactly yeah well here they're right exactly yeah well here they're right exactly yeah well here they're gonna increase the character limit on gonna increase the character limit on gonna increase the character limit on twitter so i did hear that that's twitter so i did hear that that's twitter so i did hear that that's distressing that's distressing yeah like distressing that's distressing yeah like distressing that's distressing yeah like oh no i love it it's only a couple oh no i love it it's only a couple oh no i love it it's only a couple sentences you know first right okay well sentences you know first right okay well sentences you know first right okay well mark I really appreciate me on the show mark I really appreciate me on the show mark I really appreciate me on the show today thank you so much today thank you so much today thank you so much leave at your church well thank you for leave at your church well thank you for leave at your church well thank you for what you do rich really appreciate it what you do rich really appreciate it what you do rich really appreciate it thank you for tuning in to this week's thank you for tuning in to this week's thank you for tuning in to this week's unsung re podcast don't be shy we'd love unsung re podcast don't be shy we'd love unsung re podcast don't be shy we'd love to connect check out uncie maneri inbox to connect check out uncie maneri inbox to connect check out uncie maneri inbox you can sign up at unsummon re calm and you can sign up at unsummon re calm and you can sign up at unsummon re calm and wilson you helpful training resources wilson you helpful training resources wilson you helpful training resources every week plus you'll gain immediate every week plus you'll gain immediate every week plus you'll gain immediate access to our exclusive members area access to our exclusive members area access to our exclusive members area with tons of resources you can use with tons of resources you can use with tons of resources you can use connect with rich on twitter at rich connect with rich on twitter at rich connect with rich on twitter at rich birch or through email rich at uncie birch or through email rich at uncie birch or through email rich at uncie maneri calm don't forget to check out maneri calm don't forget to check out maneri calm don't forget to check out the show notes for this episode at unset the show notes for this episode at unset the show notes for this episode at unset Maneri calm it includes links to what we Maneri calm it includes links to what we Maneri calm it includes links to what we talked about today and more leave a talked about today and more leave a talked about today and more leave a comment we'd love to hear from you did comment we'd love to hear from you did comment we'd love to hear from you did you enjoy today's episode drop by itunes you enjoy today's episode drop by itunes you enjoy today's episode drop by itunes and leave a review thanks again for and leave a review thanks again for and leave a review thanks again for tuning in to this week's on seminary tuning in to this week's on seminary tuning in to this week's on seminary podcast join us next week when we'll

podcast join us next week when we'll podcast join us next week when we'll learn more stuff we wish they taught in learn more stuff we wish they taught in learn more stuff we wish they taught in seminary