Your Chatbot Hallucinated in 2024. Your Agent Lies in 2026.
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Your AI agent is lying to you. And I Your AI agent is lying to you. And I want you to stay with me for this video. want you to stay with me for this video. want you to stay with me for this video. I'm going to go through the three things I'm going to go through the three things I'm going to go through the three things you need to do to fix it. And I'm going you need to do to fix it. And I'm going you need to do to fix it. And I'm going to start by telling you my personal to start by telling you my personal to start by telling you my personal story of how my agent lied to me this story of how my agent lied to me this story of how my agent lied to me this week and what I did about it. So, we're week and what I did about it. So, we're week and what I did about it. So, we're going to dive into all that and then going to dive into all that and then going to dive into all that and then stay for the end because I have a skill stay for the end because I have a skill stay for the end because I have a skill that I'm launching that helps you figure that I'm launching that helps you figure that I'm launching that helps you figure out the custom missions, the custom jobs out the custom missions, the custom jobs out the custom missions, the custom jobs your agent has and make sure your system your agent has and make sure your system your agent has and make sure your system is actually able to get that done. And is actually able to get that done. And is actually able to get that done. And so, we're going to go through all of the so, we're going to go through all of the so, we're going to go through all of the details. to understand what that means details. to understand what that means details. to understand what that means by the end of this video. And I'm going by the end of this video. And I'm going by the end of this video. And I'm going to make sure that that skill is set up to make sure that that skill is set up to make sure that that skill is set up to give you custom perspective on your to give you custom perspective on your to give you custom perspective on your individual setup. So, let's jump in. individual setup. So, let's jump in. individual setup. So, let's jump in. Every single time I talk to folks in Every single time I talk to folks in Every single time I talk to folks in person, they say, "Is my AI still person, they say, "Is my AI still person, they say, "Is my AI still hallucinating?" And I say, "Your agent hallucinating?" And I say, "Your agent hallucinating?" And I say, "Your agent is probably not hallucinating the way is probably not hallucinating the way is probably not hallucinating the way your chatbot did in 2024. There are your chatbot did in 2024. There are your chatbot did in 2024. There are different kinds of failure modes and different kinds of failure modes and different kinds of failure modes and let's talk about it." And that's a let's talk about it." And that's a let's talk about it." And that's a longer answer. And so, I was like, longer answer. And so, I was like, longer answer. And so, I was like, "Let's make a video about that." What "Let's make a video about that." What "Let's make a video about that." What does it mean in 2026 when you don't does it mean in 2026 when you don't does it mean in 2026 when you don't necessarily have hallucinations, but necessarily have hallucinations, but necessarily have hallucinations, but your agent can still lie? Why why is your agent can still lie? Why why is your agent can still lie? Why why is that happening? So, first I'll start that happening? So, first I'll start that happening? So, first I'll start with the actual story of what I with the actual story of what I with the actual story of what I experienced this week. So, I was trying experienced this week. So, I was trying experienced this week. So, I was trying this consumer AI startup, very buzzy, this consumer AI startup, very buzzy, this consumer AI startup, very buzzy, great polish in the sign-up. They have great polish in the sign-up. They have great polish in the sign-up. They have this this, you know, cute little avatar this this, you know, cute little avatar this this, you know, cute little avatar of your agent, etc. That's all fine.
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of your agent, etc. That's all fine. of your agent, etc. That's all fine. Then you get into asking it to do a job. Then you get into asking it to do a job. Then you get into asking it to do a job. And in this case, I was like, "We're And in this case, I was like, "We're And in this case, I was like, "We're going to start really simple. Please going to start really simple. Please going to start really simple. Please take this file from this folder and take this file from this folder and take this file from this folder and please attach it to this email and draft please attach it to this email and draft please attach it to this email and draft it, but don't send it." Now, you might it, but don't send it." Now, you might it, but don't send it." Now, you might think, "Oh, no, the agent actually sent think, "Oh, no, the agent actually sent think, "Oh, no, the agent actually sent the email. That was bad." No, that's not the email. That was bad." No, that's not the email. That was bad." No, that's not what happened. Nope, that's not what what happened. Nope, that's not what what happened. Nope, that's not what happened. happened. happened. The AI agent decided to lie about The AI agent decided to lie about The AI agent decided to lie about finding the file because it didn't have finding the file because it didn't have finding the file because it didn't have the folder access. But it's more the folder access. But it's more the folder access. But it's more interesting than just having the agent interesting than just having the agent interesting than just having the agent lie about it and not attach the file. lie about it and not attach the file. lie about it and not attach the file. When I went into the email, I almost When I went into the email, I almost When I went into the email, I almost sent it because it had a correctly named sent it because it had a correctly named sent it because it had a correctly named Excel spreadsheet that I was able to Excel spreadsheet that I was able to Excel spreadsheet that I was able to review and say, "Okay, this is review and say, "Okay, this is review and say, "Okay, this is approximately right." But then something approximately right." But then something approximately right." But then something caught my attention. There was a little caught my attention. There was a little caught my attention. There was a little net in the spreadsheet where I was like, net in the spreadsheet where I was like, net in the spreadsheet where I was like, "I don't remember that being there. "I don't remember that being there. "I don't remember that being there. What version is this?" What version is this?" What version is this?" It turned out that the AI agent had It turned out that the AI agent had It turned out that the AI agent had actually gone back through my previous actually gone back through my previous actually gone back through my previous email to an old version of my email, email to an old version of my email, email to an old version of my email, grabbed that spreadsheet that had been grabbed that spreadsheet that had been grabbed that spreadsheet that had been in a previous conversation, pulled it in a previous conversation, pulled it in a previous conversation, pulled it out, and added it back in, and sort of out, and added it back in, and sort of out, and added it back in, and sort of recycled the same old draft into the recycled the same old draft into the recycled the same old draft into the email without telling me. And had email without telling me. And had email without telling me. And had claimed to me claimed to me claimed to me that it had found it and and attached it that it had found it and and attached it that it had found it and and attached it correctly as I asked.
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correctly as I asked. correctly as I asked. And I caught it. And I said, "What And I caught it. And I said, "What And I caught it. And I said, "What happened and why did you do this?" Now, happened and why did you do this?" Now, happened and why did you do this?" Now, people think, "Oh, you can't ask that of people think, "Oh, you can't ask that of people think, "Oh, you can't ask that of agents or you won't get the truth." You agents or you won't get the truth." You agents or you won't get the truth." You actually, if you ask it factually, you actually, if you ask it factually, you actually, if you ask it factually, you actually do get the truth because the actually do get the truth because the actually do get the truth because the agent will talk to you about the tool agent will talk to you about the tool agent will talk to you about the tool calling that it did pretty calling that it did pretty calling that it did pretty transparently. And so it was like, "This transparently. And so it was like, "This transparently. And so it was like, "This isn't what's in downloads. I just went isn't what's in downloads. I just went isn't what's in downloads. I just went and checked what's in in my downloads and checked what's in in my downloads and checked what's in in my downloads folder. This is not it. Uh where did you folder. This is not it. Uh where did you folder. This is not it. Uh where did you get this file?" And it was like, "Oh, I get this file?" And it was like, "Oh, I get this file?" And it was like, "Oh, I found it in an old email." found it in an old email." found it in an old email." And I don't have access to downloads, And I don't have access to downloads, And I don't have access to downloads, but instead of telling you I didn't have but instead of telling you I didn't have but instead of telling you I didn't have access to downloads, uh it's okay. I'll access to downloads, uh it's okay. I'll access to downloads, uh it's okay. I'll just shove the old the old spreadsheet just shove the old the old spreadsheet just shove the old the old spreadsheet in because it's correctly titled, it's in because it's correctly titled, it's in because it's correctly titled, it's about the right subject, and it will about the right subject, and it will about the right subject, and it will allow me to say done." When the agent allow me to say done." When the agent allow me to say done." When the agent lied or hallucinated in 2024, it lied or hallucinated in 2024, it lied or hallucinated in 2024, it literally didn't have tools. It was literally didn't have tools. It was literally didn't have tools. It was training on human feedback, and so it training on human feedback, and so it training on human feedback, and so it was training to talk to you. And the was training to talk to you. And the was training to talk to you. And the reason it said, "I have the answer to reason it said, "I have the answer to reason it said, "I have the answer to the capital of France." And then would the capital of France." And then would the capital of France." And then would give a city that isn't Paris give a city that isn't Paris give a city that isn't Paris is because it was trained to keep the is because it was trained to keep the is because it was trained to keep the conversation going with the human. conversation going with the human. conversation going with the human. Very different fundamental reward loop, Very different fundamental reward loop, Very different fundamental reward loop, very different cause, and that's why very different cause, and that's why very different cause, and that's why hallucination is not the same as what hallucination is not the same as what hallucination is not the same as what you have today with agent line. Why do you have today with agent line. Why do you have today with agent line. Why do agents do this? Why do agents behave agents do this? Why do agents behave agents do this? Why do agents behave this way?
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this way? this way? Agents behave this way Agents behave this way Agents behave this way because of RLVR. Now, RLVR is something because of RLVR. Now, RLVR is something because of RLVR. Now, RLVR is something that we haven't talked a lot on this that we haven't talked a lot on this that we haven't talked a lot on this channel about. I haven't seen a ton of channel about. I haven't seen a ton of channel about. I haven't seen a ton of content about for non-technical people. content about for non-technical people. content about for non-technical people. RLVR is the acronym for a process of RLVR is the acronym for a process of RLVR is the acronym for a process of verifying verifying verifying AI agent results. And it's used by AI agent results. And it's used by AI agent results. And it's used by Measure Labs when they want to train Measure Labs when they want to train Measure Labs when they want to train agents to do long-running work with agents to do long-running work with agents to do long-running work with verified rewards. And that's what the VR verified rewards. And that's what the VR verified rewards. And that's what the VR means. Reinforcement Learning with means. Reinforcement Learning with means. Reinforcement Learning with Verified Rewards. RLVR. Verified Rewards. RLVR. Verified Rewards. RLVR. And what you're looking for is you're And what you're looking for is you're And what you're looking for is you're looking for the agent to get to done. looking for the agent to get to done. looking for the agent to get to done. And so when you think about it, if you And so when you think about it, if you And so when you think about it, if you need to get the agent to actually attach need to get the agent to actually attach need to get the agent to actually attach a real Excel file in this case, if you a real Excel file in this case, if you a real Excel file in this case, if you need it to actually write a real email, need it to actually write a real email, need it to actually write a real email, what you're going to RLVR that agent on what you're going to RLVR that agent on what you're going to RLVR that agent on is you're going to say, is you're going to say, is you're going to say, "Did you attach the file? And did you "Did you attach the file? And did you "Did you attach the file? And did you write the text?" And RLVR is a blunt write the text?" And RLVR is a blunt write the text?" And RLVR is a blunt instrument, right? That's what we mean instrument, right? That's what we mean instrument, right? That's what we mean by verified rewards. The The classic by verified rewards. The The classic by verified rewards. The The classic example is coding, right? Coding is example is coding, right? Coding is example is coding, right? Coding is something where it either runs or it something where it either runs or it something where it either runs or it doesn't. Or mathematics. Another area doesn't. Or mathematics. Another area doesn't. Or mathematics. Another area where AI has made huge strides. It's where AI has made huge strides. It's where AI has made huge strides. It's either the correct solution or it's not.
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either the correct solution or it's not. either the correct solution or it's not. There's It's binary, right? There's There's It's binary, right? There's There's It's binary, right? There's There's no partially correct math There's no partially correct math There's no partially correct math problem. problem. problem. And my grandmother was in math, and she And my grandmother was in math, and she And my grandmother was in math, and she would tell me that. So, with RLVR, what would tell me that. So, with RLVR, what would tell me that. So, with RLVR, what you get is a blunt reward process that you get is a blunt reward process that you get is a blunt reward process that tells the agent tells the agent tells the agent the form of correctness over and over the form of correctness over and over the form of correctness over and over again during training. Now, of course, again during training. Now, of course, again during training. Now, of course, the agent during training never saw my the agent during training never saw my the agent during training never saw my situation, my setup. It just saw lots of situation, my setup. It just saw lots of situation, my setup. It just saw lots of situations with attachments, lots of situations with attachments, lots of situations with attachments, lots of situations with text, lots of situations situations with text, lots of situations situations with text, lots of situations with spreadsheets. And what the agent is with spreadsheets. And what the agent is with spreadsheets. And what the agent is trying to do is take the learning, which trying to do is take the learning, which trying to do is take the learning, which is encoded in its weights, around how to is encoded in its weights, around how to is encoded in its weights, around how to call tools and get that work done, and call tools and get that work done, and call tools and get that work done, and it's trying to say, "Okay, I can go it's trying to say, "Okay, I can go it's trying to say, "Okay, I can go through this, and I can do this, and I through this, and I can do this, and I through this, and I can do this, and I can actually successfully get this can actually successfully get this can actually successfully get this done." done." done." Because I've been I've been taught how Because I've been I've been taught how Because I've been I've been taught how to do it. RLVR is sort of a blunt force to do it. RLVR is sort of a blunt force to do it. RLVR is sort of a blunt force way of of teaching. And that leads to way of of teaching. And that leads to way of of teaching. And that leads to these kinds of problems across a wide these kinds of problems across a wide these kinds of problems across a wide array of any any kind of quantifiable array of any any kind of quantifiable array of any any kind of quantifiable field, right? So, the I talked about it field, right? So, the I talked about it field, right? So, the I talked about it in terms of email and attachments, but in terms of email and attachments, but in terms of email and attachments, but you see the same kind of problem crop up you see the same kind of problem crop up you see the same kind of problem crop up with code where you see a form in which with code where you see a form in which with code where you see a form in which the code runs, but the code may not be the code runs, but the code may not be the code runs, but the code may not be well-formed. The code may not be well-formed. The code may not be well-formed. The code may not be elegant. The code may not reflect the elegant. The code may not reflect the elegant. The code may not reflect the best practices in code hygiene in your best practices in code hygiene in your best practices in code hygiene in your particular particular particular repos, repository, engineering culture, repos, repository, engineering culture, repos, repository, engineering culture, code base. But, you have to start with code base. But, you have to start with code base. But, you have to start with the recognition that that that process the recognition that that that process the recognition that that that process [snorts] [snorts] [snorts] leads the agent to produce the form of leads the agent to produce the form of leads the agent to produce the form of work,
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work, work, but often leads to subtle failures that but often leads to subtle failures that but often leads to subtle failures that are not caught through RLVR. Because if are not caught through RLVR. Because if are not caught through RLVR. Because if the code runs and there's a bunch of, the code runs and there's a bunch of, the code runs and there's a bunch of, you know, loops that are not needed in you know, loops that are not needed in you know, loops that are not needed in the code, it still passes, right? And the code, it still passes, right? And the code, it still passes, right? And so, there's there's all kinds of issues so, there's there's all kinds of issues so, there's there's all kinds of issues there that don't get as well caught in there that don't get as well caught in there that don't get as well caught in RLVR. And and to the lab's credit, they RLVR. And and to the lab's credit, they RLVR. And and to the lab's credit, they are addressing this. are addressing this. are addressing this. The the more recent models care more The the more recent models care more The the more recent models care more about code quality. They care more about about code quality. They care more about about code quality. They care more about being able to produce being able to produce being able to produce accurate and useful responses, but the accurate and useful responses, but the accurate and useful responses, but the problem is not gone. The problem is problem is not gone. The problem is problem is not gone. The problem is deep-seated in the way this training deep-seated in the way this training deep-seated in the way this training happens. The agent is lying. happens. The agent is lying. happens. The agent is lying. What do you do about it? And that's what What do you do about it? And that's what What do you do about it? And that's what we're going to spend the second part of we're going to spend the second part of we're going to spend the second part of this video on. this video on. this video on. Fundamentally, if your agent has that Fundamentally, if your agent has that Fundamentally, if your agent has that kind of response, kind of response, kind of response, and this is not just isolated to one to and this is not just isolated to one to and this is not just isolated to one to to one experience. I told you the story, to one experience. I told you the story, to one experience. I told you the story, but like I said, it happens everywhere. but like I said, it happens everywhere. but like I said, it happens everywhere. There are There are There are three things that I do that I want to three things that I do that I want to three things that I do that I want to give you, and they're things that can be give you, and they're things that can be give you, and they're things that can be implemented at a larger scale for the implemented at a larger scale for the implemented at a larger scale for the team or or for you as an individual as team or or for you as an individual as team or or for you as an individual as well. well. well. Number one, Number one, Number one, have an agent check the agent. I do this have an agent check the agent. I do this have an agent check the agent. I do this with every single thing I do.
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with every single thing I do. with every single thing I do. If you are not having an agent check the If you are not having an agent check the If you are not having an agent check the agent's work, what are you doing? And agent's work, what are you doing? And agent's work, what are you doing? And and I say that kindly, but you should and I say that kindly, but you should and I say that kindly, but you should have a separate agent whose entire goal have a separate agent whose entire goal have a separate agent whose entire goal is to check what you do. And people will is to check what you do. And people will is to check what you do. And people will say, "Well, that's complicated. That's say, "Well, that's complicated. That's say, "Well, that's complicated. That's hard." There's like a dozen different hard." There's like a dozen different hard." There's like a dozen different ways to do this, but the simplest way is ways to do this, but the simplest way is ways to do this, but the simplest way is something that both Claude and Codex something that both Claude and Codex something that both Claude and Codex have implemented, which is just have a have implemented, which is just have a have implemented, which is just have a separate agent review the work that the separate agent review the work that the separate agent review the work that the agent is doing. And you can just It's agent is doing. And you can just It's agent is doing. And you can just It's It's called uh approve forming or review It's called uh approve forming or review It's called uh approve forming or review forming. And people think it's an forming. And people think it's an forming. And people think it's an approval thing, but what it actually is approval thing, but what it actually is approval thing, but what it actually is is it's a separate agent that reviews is it's a separate agent that reviews is it's a separate agent that reviews actions and tool requests by the agent actions and tool requests by the agent actions and tool requests by the agent that's doing the work to see if they that's doing the work to see if they that's doing the work to see if they align with your original intent. That's align with your original intent. That's align with your original intent. That's pretty powerful. It's the simplest way pretty powerful. It's the simplest way pretty powerful. It's the simplest way you can do it. You can also do much more you can do it. You can also do much more you can do it. You can also do much more complex uh setups, right? If you are If complex uh setups, right? If you are If complex uh setups, right? If you are If you were an engineer, there are whole you were an engineer, there are whole you were an engineer, there are whole multiplexer setups where you can have an multiplexer setups where you can have an multiplexer setups where you can have an agent that supervises and checks the agent that supervises and checks the agent that supervises and checks the work of of other agents that are work of of other agents that are work of of other agents that are checking in code, etc. checking in code, etc. checking in code, etc. And that's a little bit outside the And that's a little bit outside the And that's a little bit outside the scope of this video. I can do a separate scope of this video. I can do a separate scope of this video. I can do a separate video on that. But that's That concept video on that. But that's That concept video on that. But that's That concept is something that is very familiar is something that is very familiar is something that is very familiar across AI engineering at this point. And across AI engineering at this point. And across AI engineering at this point. And that And that's something that I want us that And that's something that I want us that And that's something that I want us all to understand because increasingly a all to understand because increasingly a all to understand because increasingly a lot of our work is going to be in lot of our work is going to be in lot of our work is going to be in designing those kinds of systems that designing those kinds of systems that designing those kinds of systems that lead to better outcomes rather than lead to better outcomes rather than lead to better outcomes rather than trying to decide if a particular AI trying to decide if a particular AI trying to decide if a particular AI agent is doing something good or agent is doing something good or agent is doing something good or something not good. And so we think something not good. And so we think something not good. And so we think about it as what tools does the Does the about it as what tools does the Does the about it as what tools does the Does the agent have access to? What is the What agent have access to? What is the What agent have access to? What is the What is the data the agent has access to? And
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is the data the agent has access to? And is the data the agent has access to? And then who is supervising the agent? Those then who is supervising the agent? Those then who is supervising the agent? Those are all sort of core elements of that are all sort of core elements of that are all sort of core elements of that supervision chain. supervision chain. supervision chain. So that's the first thing. Is Is the So that's the first thing. Is Is the So that's the first thing. Is Is the agent getting supervised? agent getting supervised? agent getting supervised? The second thing that I want to talk The second thing that I want to talk The second thing that I want to talk about that I also like I just do every about that I also like I just do every about that I also like I just do every single time. single time. single time. I ask myself, I ask myself, I ask myself, can I tell if it's actually good or not? can I tell if it's actually good or not? can I tell if it's actually good or not? Not does it work? Not is it barely okay? Not does it work? Not is it barely okay? Not does it work? Not is it barely okay? Is it good? Can it Can Can I give it a Is it good? Can it Can Can I give it a Is it good? Can it Can Can I give it a sniff test? And if I can't, who can? How sniff test? And if I can't, who can? How sniff test? And if I can't, who can? How do I know that it's good? Now this gets do I know that it's good? Now this gets do I know that it's good? Now this gets more complex in more complex more complex in more complex more complex in more complex organizations as agents do larger pieces organizations as agents do larger pieces organizations as agents do larger pieces of work. But, fundamentally, if you of work. But, fundamentally, if you of work. But, fundamentally, if you don't have the ability to say this is don't have the ability to say this is don't have the ability to say this is what excellence looks like and say it what excellence looks like and say it what excellence looks like and say it fairly quickly, then the whole process fairly quickly, then the whole process fairly quickly, then the whole process of determining what good looks like gets of determining what good looks like gets of determining what good looks like gets really hard. Because at this point a lot really hard. Because at this point a lot really hard. Because at this point a lot of people expect me to talk about evals. of people expect me to talk about evals. of people expect me to talk about evals. And and I will say in this situation And and I will say in this situation And and I will say in this situation the best way to get to good evals, to the best way to get to good evals, to the best way to get to good evals, to get to all of the specific things that get to all of the specific things that get to all of the specific things that I've talked about in other videos that I've talked about in other videos that I've talked about in other videos that are about agent quality, the best way to are about agent quality, the best way to are about agent quality, the best way to get there is to start by knowing what get there is to start by knowing what get there is to start by knowing what good looks like. Just as you should be good looks like. Just as you should be good looks like. Just as you should be able to look at a piece of writing and able to look at a piece of writing and able to look at a piece of writing and say, "Ah, man, that's terrible. I don't say, "Ah, man, that's terrible. I don't say, "Ah, man, that's terrible. I don't like that." Or you should look at a a like that." Or you should look at a a like that." Or you should look at a a piece of code and say, "Oh, wow, that's piece of code and say, "Oh, wow, that's piece of code and say, "Oh, wow, that's really janky. Why did Why did the agent really janky. Why did Why did the agent really janky. Why did Why did the agent put a loop here? That There's no need put a loop here? That There's no need put a loop here? That There's no need for a loop here. Why are we doing this?
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for a loop here. Why are we doing this? for a loop here. Why are we doing this? Why did the agent call this tool when we Why did the agent call this tool when we Why did the agent call this tool when we have an outdated version that that is have an outdated version that that is have an outdated version that that is calling and there's a new version that's calling and there's a new version that's calling and there's a new version that's available? We don't need to do this. If available? We don't need to do this. If available? We don't need to do this. If you can't look at your code, look at you can't look at your code, look at you can't look at your code, look at your text, look at whatever output you your text, look at whatever output you your text, look at whatever output you want, or even maybe the video because want, or even maybe the video because want, or even maybe the video because agents produce video now, and say this agents produce video now, and say this agents produce video now, and say this is good or this is not good, then you're is good or this is not good, then you're is good or this is not good, then you're not going to get anywhere. And that's not going to get anywhere. And that's not going to get anywhere. And that's what leads to evals, right? I I'm a big what leads to evals, right? I I'm a big what leads to evals, right? I I'm a big fan of evals. I've talked about evals. I fan of evals. I've talked about evals. I fan of evals. I've talked about evals. I use evals. But, I think people hear use evals. But, I think people hear use evals. But, I think people hear evals and they think, "Oh, man, I'm just evals and they think, "Oh, man, I'm just evals and they think, "Oh, man, I'm just sitting there. I'm just writing this sitting there. I'm just writing this sitting there. I'm just writing this out. It's terrible." out. It's terrible." out. It's terrible." It's what good looks like. Do you know It's what good looks like. Do you know It's what good looks like. Do you know what good looks like? That's principle what good looks like? That's principle what good looks like? That's principle number two. And then you can get into number two. And then you can get into number two. And then you can get into evals. And I have whole videos that I've evals. And I have whole videos that I've evals. And I have whole videos that I've done on that. If you want your agents done on that. If you want your agents done on that. If you want your agents not to lie to you, not only do you have not to lie to you, not only do you have not to lie to you, not only do you have to supervise them, not only do you have to supervise them, not only do you have to supervise them, not only do you have to make sure you know what good looks to make sure you know what good looks to make sure you know what good looks like, like, like, you have to make sure that you are you have to make sure that you are you have to make sure that you are giving them a mission that is giving them a mission that is giving them a mission that is achievable. achievable. achievable. Because if you give your agent something Because if you give your agent something Because if you give your agent something that is just impossible for the agent to that is just impossible for the agent to that is just impossible for the agent to do because it doesn't have the data do because it doesn't have the data do because it doesn't have the data access. And which is effectively what I access. And which is effectively what I access. And which is effectively what I did. If we go back to the beginning of did. If we go back to the beginning of did. If we go back to the beginning of this video, I didn't know that this this video, I didn't know that this this video, I didn't know that this agent didn't have data access.
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agent didn't have data access. agent didn't have data access. Uh so, I just tried it. But, I was Uh so, I just tried it. But, I was Uh so, I just tried it. But, I was giving it a mission it couldn't get to giving it a mission it couldn't get to giving it a mission it couldn't get to because it had been locked off from because it had been locked off from because it had been locked off from accessing my local files and I had no accessing my local files and I had no accessing my local files and I had no idea. Which by the way, when we're going idea. Which by the way, when we're going idea. Which by the way, when we're going through the process of like getting through the process of like getting through the process of like getting consumer agents up and running, we consumer agents up and running, we consumer agents up and running, we should be better about communicating should be better about communicating should be better about communicating what files and systems they have access what files and systems they have access what files and systems they have access to or not because that avoids situations to or not because that avoids situations to or not because that avoids situations like this. like this. like this. But I was giving it an impossible But I was giving it an impossible But I was giving it an impossible mission. mission. mission. You have to give your agents missions You have to give your agents missions You have to give your agents missions that they can achieve. And then you have that they can achieve. And then you have that they can achieve. And then you have to make sure that when you do that, to make sure that when you do that, to make sure that when you do that, you're consistently pushing the you're consistently pushing the you're consistently pushing the envelope. And that's the other side. envelope. And that's the other side. envelope. And that's the other side. That's the part that I have to like talk That's the part that I have to like talk That's the part that I have to like talk about a lot because people are like, about a lot because people are like, about a lot because people are like, "Well, but then I just ask for small "Well, but then I just ask for small "Well, but then I just ask for small things, right?" And I'm like, "Actually things, right?" And I'm like, "Actually things, right?" And I'm like, "Actually the opposite. This is misunderstood. Ask the opposite. This is misunderstood. Ask the opposite. This is misunderstood. Ask for really bold things, but make sure for really bold things, but make sure for really bold things, but make sure that if you're asking for something bold that if you're asking for something bold that if you're asking for something bold and you don't know if the agent can do and you don't know if the agent can do and you don't know if the agent can do it, if it's it's inside its tool scope, it, if it's it's inside its tool scope, it, if it's it's inside its tool scope, inside its data scope, whatever, that inside its data scope, whatever, that inside its data scope, whatever, that you're able to check it and make sure you're able to check it and make sure you're able to check it and make sure very quickly that you understand whether very quickly that you understand whether very quickly that you understand whether it got that work done or not. So and the it got that work done or not. So and the it got that work done or not. So and the reason I say bold is very simple. Agents reason I say bold is very simple. Agents reason I say bold is very simple. Agents keep getting better.
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keep getting better. keep getting better. You can get to a point now where you can You can get to a point now where you can You can get to a point now where you can simultaneously simultaneously simultaneously put together multiple significant put together multiple significant put together multiple significant websites in one day with one agent and websites in one day with one agent and websites in one day with one agent and it's just not a problem. It's not even it's just not a problem. It's not even it's just not a problem. It's not even worth talking about. Like I think I put worth talking about. Like I think I put worth talking about. Like I think I put together four different websites together four different websites together four different websites yesterday because I was trying to solve yesterday because I was trying to solve yesterday because I was trying to solve little problems and I was messing up or little problems and I was messing up or little problems and I was messing up or something. I was like, "This is fun. something. I was like, "This is fun. something. I was like, "This is fun. This is fun. This is fun." They're This is fun. This is fun." They're This is fun. This is fun." They're different problems that I'm interested different problems that I'm interested different problems that I'm interested in solving. And that's an ordinary day. in solving. And that's an ordinary day. in solving. And that's an ordinary day. And I put four websites out there. And I put four websites out there. And I put four websites out there. And so I and and I'm asking for them to And so I and and I'm asking for them to And so I and and I'm asking for them to just get done and then I'm asking for just get done and then I'm asking for just get done and then I'm asking for them to be be be uh beautifully done. them to be be be uh beautifully done. them to be be be uh beautifully done. How do we work on the design? How do we How do we work on the design? How do we How do we work on the design? How do we fix it? All of that. And what matters fix it? All of that. And what matters fix it? All of that. And what matters is that I'm able to ask the agent to do is that I'm able to ask the agent to do is that I'm able to ask the agent to do the whole thing in one shot because I the whole thing in one shot because I the whole thing in one shot because I have confidence that it has the tools, have confidence that it has the tools, have confidence that it has the tools, the data. I've given it a lot of my the data. I've given it a lot of my the data. I've given it a lot of my input. I've given it design perspective input. I've given it design perspective input. I've given it design perspective and it can just go and get it done. So I and it can just go and get it done. So I and it can just go and get it done. So I ask boldly. I ask really boldly. And ask boldly. I ask really boldly. And ask boldly. I ask really boldly. And that is ironically a way to ensure that that is ironically a way to ensure that that is ironically a way to ensure that you have a good sense of your truth you have a good sense of your truth you have a good sense of your truth envelope with the agent because you're envelope with the agent because you're envelope with the agent because you're regularly seeing where does it bump the regularly seeing where does it bump the regularly seeing where does it bump the edges. If you're asking really edges. If you're asking really edges. If you're asking really conservatively because you want your conservatively because you want your conservatively because you want your agent to always tell you the truth, one, agent to always tell you the truth, one, agent to always tell you the truth, one, you're not keeping up, and two, you're not keeping up, and two, you're not keeping up, and two, you're not going to find out what you're you're not going to find out what you're you're not going to find out what you're capable of. And you're not going to find capable of. And you're not going to find capable of. And you're not going to find out what your agent is capable of.
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out what your agent is capable of. out what your agent is capable of. That's where I want to leave you. That's That's where I want to leave you. That's That's where I want to leave you. That's the focus I want you to have. If your the focus I want you to have. If your the focus I want you to have. If your agent is lying to you, make sure it's agent is lying to you, make sure it's agent is lying to you, make sure it's supervised. If your agent is lying to supervised. If your agent is lying to supervised. If your agent is lying to you, make sure that you actually have you, make sure that you actually have you, make sure that you actually have the ability to understand what good the ability to understand what good the ability to understand what good looks like, and make sure that you have looks like, and make sure that you have looks like, and make sure that you have the ability to understand the ability to understand the ability to understand how to ask boldly for where your agent how to ask boldly for where your agent how to ask boldly for where your agent should go. And if you're wondering, did should go. And if you're wondering, did should go. And if you're wondering, did I build something to help with this? I I build something to help with this? I I build something to help with this? I absolutely built something to help with absolutely built something to help with absolutely built something to help with this. I want you to be able to this. I want you to be able to this. I want you to be able to effectively effectively effectively use the tools and scripts you have to use the tools and scripts you have to use the tools and scripts you have to get what you want out of your agents. get what you want out of your agents. get what you want out of your agents. And so, I have a skill that you can run And so, I have a skill that you can run And so, I have a skill that you can run that basically says, that basically says, that basically says, let me work with your existing system. let me work with your existing system. let me work with your existing system. Let me look at the tools and data you Let me look at the tools and data you Let me look at the tools and data you have access to. Let me make sure you, have access to. Let me make sure you, have access to. Let me make sure you, the human, know what your system has the human, know what your system has the human, know what your system has access to. And let me make sure that we access to. And let me make sure that we access to. And let me make sure that we audit previous conversations, previous audit previous conversations, previous audit previous conversations, previous previous asks, and we come back and we previous asks, and we come back and we previous asks, and we come back and we say, what's worked? What hasn't worked? say, what's worked? What hasn't worked? say, what's worked? What hasn't worked? What are the failure modes? How can we What are the failure modes? How can we What are the failure modes? How can we have a conversation about setting up have a conversation about setting up have a conversation about setting up your system? Maybe it's it's with your system? Maybe it's it's with your system? Maybe it's it's with deliberate tools access, with better deliberate tools access, with better deliberate tools access, with better files access, so that it matches your files access, so that it matches your files access, so that it matches your unique shape of work. Because I think unique shape of work. Because I think unique shape of work. Because I think that's really important. All of us have that's really important. All of us have that's really important. All of us have different shapes of work, and it turns different shapes of work, and it turns different shapes of work, and it turns out that if you never ask yourself, out that if you never ask yourself, out that if you never ask yourself, how can I evolve my harness? You're how can I evolve my harness? You're how can I evolve my harness? You're going to be in trouble cuz this is going to be in trouble cuz this is going to be in trouble cuz this is effectively harness work. It's about effectively harness work. It's about effectively harness work. It's about calling tools. It's about skills. It's calling tools. It's about skills. It's calling tools. It's about skills. It's about data access. These are all things about data access. These are all things about data access. These are all things that you need to think about that have that you need to think about that have that you need to think about that have been hard for us to think about for a been hard for us to think about for a been hard for us to think about for a long time. And so, what I'm putting long time. And so, what I'm putting long time. And so, what I'm putting together is basically like a way to together is basically like a way to together is basically like a way to evaluate the success factor of your
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evaluate the success factor of your evaluate the success factor of your agent missions, right? And And people agent missions, right? And And people agent missions, right? And And people say, "What agent? I'm not using an say, "What agent? I'm not using an say, "What agent? I'm not using an agent." If you're using Claude, if agent." If you're using Claude, if agent." If you're using Claude, if you're using chat GPT, if you're using you're using chat GPT, if you're using you're using chat GPT, if you're using Codex, you're using an agent. They're Codex, you're using an agent. They're Codex, you're using an agent. They're all agents now. all agents now. all agents now. That's the simplest way I can explain That's the simplest way I can explain That's the simplest way I can explain it. They're all agents now. And so, in it. They're all agents now. And so, in it. They're all agents now. And so, in that sense, they're very capable. You're that sense, they're very capable. You're that sense, they're very capable. You're probably under asking them, but you probably under asking them, but you probably under asking them, but you probably also are not set up with your probably also are not set up with your probably also are not set up with your agent access in ways that allow you to agent access in ways that allow you to agent access in ways that allow you to be successful with these bolder things be successful with these bolder things be successful with these bolder things that you want the AI to do. So, let's that you want the AI to do. So, let's that you want the AI to do. So, let's get that solved. That's what I put get that solved. That's what I put get that solved. That's what I put together. It's a skill that helps you together. It's a skill that helps you together. It's a skill that helps you think that through. think that through. think that through. I hope this has been fun. Tell me your I hope this has been fun. Tell me your I hope this has been fun. Tell me your favorite agent lying story in the favorite agent lying story in the favorite agent lying story in the comments below.
Summary
The main theme is that AI agents can lie, even without outright hallucinations, by fabricating or misrepresenting information. The speaker recounts a personal experience where an AI claimed to have found a file it couldn't access, and then attached a fabricated version. The practical takeaway is to verify AI outputs and understand their potential failure modes beyond simple hallucination, with a forthcoming skill to help manage custom AI missions.