← Back
60 Minutes September 2, 2026 13m

Preserving the stories and voices of 9/11 | 60 Minutes Archive

Read full transcript 12 segments
  1. 60 Minutes rewind. 60 Minutes rewind. Each year, as the anniversary of Each year, as the anniversary of Each year, as the anniversary of September 11th approaches, we remember September 11th approaches, we remember September 11th approaches, we remember the events of that awful day and honor the events of that awful day and honor the events of that awful day and honor its victims. Next spring at ground zero its victims. Next spring at ground zero its victims. Next spring at ground zero in New York City, one of the largest and in New York City, one of the largest and in New York City, one of the largest and most ambitious memorial museums in the most ambitious memorial museums in the most ambitious memorial museums in the world is scheduled to open its doors to world is scheduled to open its doors to world is scheduled to open its doors to do that permanently. The National do that permanently. The National do that permanently. The National September 11th Memorial Museum. It'll September 11th Memorial Museum. It'll September 11th Memorial Museum. It'll actually be located below ground, seven actually be located below ground, seven actually be located below ground, seven stories down. It's a project that's been stories down. It's a project that's been stories down. It's a project that's been plagued by delays, funding battles, even plagued by delays, funding battles, even plagued by delays, funding battles, even a flood thanks to Hurricane Sandy. But a flood thanks to Hurricane Sandy. But a flood thanks to Hurricane Sandy. But if you can believe it, those things were if you can believe it, those things were if you can believe it, those things were the easy part. The bigger challenge, how the easy part. The bigger challenge, how the easy part. The bigger challenge, how do you convey the horror of 9/11 without do you convey the horror of 9/11 without do you convey the horror of 9/11 without making it unbearable? Memorialize a day making it unbearable? Memorialize a day making it unbearable? Memorialize a day most of us wish we could forget. most of us wish we could forget. most of us wish we could forget. Tonight, we'll take you down below as we Tonight, we'll take you down below as we Tonight, we'll take you down below as we first did last April for an indepth look first did last April for an indepth look first did last April for an indepth look at what our nation's 911 museum will be.

  2. at what our nation's 911 museum will be. at what our nation's 911 museum will be. Ground zero above ground is today a Ground zero above ground is today a Ground zero above ground is today a place of rebuilding and remembrance. At place of rebuilding and remembrance. At place of rebuilding and remembrance. At its center is a serene memorial plaza its center is a serene memorial plaza its center is a serene memorial plaza with two giant cascading pools. Twin with two giant cascading pools. Twin with two giant cascading pools. Twin voids set into the footprints where the voids set into the footprints where the voids set into the footprints where the towers of the World Trade Center once towers of the World Trade Center once towers of the World Trade Center once stood. Each pool is surrounded by names, stood. Each pool is surrounded by names, stood. Each pool is surrounded by names, 2,983 2,983 2,983 of them, plus some who didn't even have of them, plus some who didn't even have of them, plus some who didn't even have a name. It's quiet and powerful as a name. It's quiet and powerful as a name. It's quiet and powerful as people come, nearly 10 million so far, people come, nearly 10 million so far, people come, nearly 10 million so far, to touch and feel, and in some cases to touch and feel, and in some cases to touch and feel, and in some cases mourn fathers, sisters, children. But mourn fathers, sisters, children. But mourn fathers, sisters, children. But you won't find anything here about what you won't find anything here about what you won't find anything here about what actually happened on 911. Nothing about actually happened on 911. Nothing about actually happened on 911. Nothing about the buildings, the planes, nothing about the buildings, the planes, nothing about the buildings, the planes, nothing about the terrorists. All that will be the job the terrorists. All that will be the job the terrorists. All that will be the job of the museum and its director, Alice of the museum and its director, Alice of the museum and its director, Alice Greenwald. Greenwald. Greenwald. >> We occupy literally the space below the >> We occupy literally the space below the >> We occupy literally the space below the memorial plaza. And it's the art. memorial plaza. And it's the art. memorial plaza. And it's the art. >> So, we're walking. You're walking on the >> So, we're walking. You're walking on the >> So, we're walking. You're walking on the roof of the museum.

  3. roof of the museum. roof of the museum. >> This is not Greenwald's first job on a >> This is not Greenwald's first job on a >> This is not Greenwald's first job on a project about a painful subject. She project about a painful subject. She project about a painful subject. She came here from the Holocaust Museum in came here from the Holocaust Museum in came here from the Holocaust Museum in Washington, DC. Washington, DC. Washington, DC. >> Just watch your step, Leslie. It is a >> Just watch your step, Leslie. It is a >> Just watch your step, Leslie. It is a construction site. But at this construction site. But at this construction site. But at this construction site, the issues go far construction site, the issues go far construction site, the issues go far beyond where to put the walls. Virtually beyond where to put the walls. Virtually beyond where to put the walls. Virtually every decision here is fraught with every decision here is fraught with every decision here is fraught with meaning. As you descend past two 50tonon meaning. As you descend past two 50tonon meaning. As you descend past two 50tonon beams recovered from the wreckage into a beams recovered from the wreckage into a beams recovered from the wreckage into a space, space, space, >> welcome to Foundation Hall. >> welcome to Foundation Hall. >> welcome to Foundation Hall. >> That takes your breath away. >> That takes your breath away. >> That takes your breath away. It's haunting and a little chilling It's haunting and a little chilling It's haunting and a little chilling knowing you're in the belly of ground knowing you're in the belly of ground knowing you're in the belly of ground zero in the place where so many innocent zero in the place where so many innocent zero in the place where so many innocent people lost their lives. people lost their lives. people lost their lives. >> So, here we are. We're right where the >> So, here we are. We're right where the >> So, here we are. We're right where the buildings collapsed. We're in it. buildings collapsed. We're in it. buildings collapsed. We're in it. >> Most museums are buildings that house >> Most museums are buildings that house >> Most museums are buildings that house artifacts. We're a museum in an artifacts. We're a museum in an artifacts. We're a museum in an artifact. artifact. artifact. >> Where we are is almost sacred. >> Where we are is almost sacred. >> Where we are is almost sacred. >> I think you are become super conscious >> I think you are become super conscious >> I think you are become super conscious of where you're standing and that's a of where you're standing and that's a of where you're standing and that's a powerful thing. It's a very powerful powerful thing. It's a very powerful powerful thing. It's a very powerful thing.

  4. thing. thing. >> It's the authentic. >> It's the authentic. >> It's the authentic. >> It is it is sacred and how >> It is it is sacred and how >> It is it is sacred and how >> we spoke with four family members who >> we spoke with four family members who >> we spoke with four family members who are also members of the museum's board. are also members of the museum's board. are also members of the museum's board. Paula Grant Barry's husband David worked Paula Grant Barry's husband David worked Paula Grant Barry's husband David worked in tower two as did Monica Iiken's in tower two as did Monica Iiken's in tower two as did Monica Iiken's husband Michael and Thula Katamatus' husband Michael and Thula Katamatus' husband Michael and Thula Katamatus' brother John was in tower 1 and Tom brother John was in tower 1 and Tom brother John was in tower 1 and Tom Roer's daughter Jean was a flight Roer's daughter Jean was a flight Roer's daughter Jean was a flight attendant on American Airlines flight 11 attendant on American Airlines flight 11 attendant on American Airlines flight 11 >> the site radiates something for us all >> the site radiates something for us all >> the site radiates something for us all in a very special way in a very special way in a very special way >> that's where the final resting place of >> that's where the final resting place of >> that's where the final resting place of our love is our love is our love is >> it has to be there has to be there >> it has to be there has to be there >> it has to be there has to be there >> and you can feel it >> and you can feel it >> and you can feel it >> this is the remnant of the exterior IOR >> this is the remnant of the exterior IOR >> this is the remnant of the exterior IOR structure that made up the Twin Towers. structure that made up the Twin Towers. structure that made up the Twin Towers. >> One of Greenwall's first challenges in >> One of Greenwall's first challenges in >> One of Greenwall's first challenges in this hallowed space was deciding where this hallowed space was deciding where this hallowed space was deciding where the story of 9/11 should begin. We begin the story of 9/11 should begin. We begin the story of 9/11 should begin. We begin with the voices of people from around with the voices of people from around with the voices of people from around the world. the world. the world. >> I was driving to work. >> I was driving to work. >> I was driving to work. >> Remembering where they were when they >> Remembering where they were when they >> Remembering where they were when they heard about the attack. heard about the attack. heard about the attack. >> Someone bared in and said, "Oh my god, a >> Someone bared in and said, "Oh my god, a >> Someone bared in and said, "Oh my god, a plane has just crashed into the World plane has just crashed into the World plane has just crashed into the World Trade Center." The idea is to Trade Center." The idea is to Trade Center." The idea is to acknowledge that most visitors will acknowledge that most visitors will acknowledge that most visitors will bring their own memories of 9/11, which bring their own memories of 9/11, which bring their own memories of 9/11, which was witnessed within hours by people all was witnessed within hours by people all was witnessed within hours by people all across the globe.

  5. across the globe. across the globe. >> Phone rang, woke me up. My business >> Phone rang, woke me up. My business >> Phone rang, woke me up. My business partner told me to turn on television. partner told me to turn on television. partner told me to turn on television. >> Greenwall says, "We are all survivors of >> Greenwall says, "We are all survivors of >> Greenwall says, "We are all survivors of 9/11. So, it's fitting that visitors 9/11. So, it's fitting that visitors 9/11. So, it's fitting that visitors will descend to the main exhibits of the will descend to the main exhibits of the will descend to the main exhibits of the museum beside an enormous staircase, now museum beside an enormous staircase, now museum beside an enormous staircase, now encased in wood, that served as an encased in wood, that served as an encased in wood, that served as an escape route on 911. Hundreds of people escape route on 911. Hundreds of people escape route on 911. Hundreds of people ran to safety down this stair. The ran to safety down this stair. The ran to safety down this stair. The so-called survivor staircase is one of so-called survivor staircase is one of so-called survivor staircase is one of several artifacts so big the museum had several artifacts so big the museum had several artifacts so big the museum had to be built around them. Like this fire to be built around them. Like this fire to be built around them. Like this fire engine lowered in through a hatch in the engine lowered in through a hatch in the engine lowered in through a hatch in the roof that will honor first responders, roof that will honor first responders, roof that will honor first responders, 441 of whom lost their lives. And the 441 of whom lost their lives. And the 441 of whom lost their lives. And the famous last column, the final massive famous last column, the final massive famous last column, the final massive remnant of the towers to be removed from remnant of the towers to be removed from remnant of the towers to be removed from the site. the site. the site. >> So there's no sound. But we found that >> So there's no sound. But we found that >> So there's no sound. But we found that some of the most powerful things on some of the most powerful things on some of the most powerful things on display here display here display here >> so that's flight 11 takes off in Boston >> so that's flight 11 takes off in Boston >> so that's flight 11 takes off in Boston won't be physical artifacts at all. won't be physical artifacts at all. won't be physical artifacts at all. >> Oh look the second plane. >> Oh look the second plane. >> Oh look the second plane. >> A large projection on the wall will show >> A large projection on the wall will show >> A large projection on the wall will show the morning of 911 as it played out in the morning of 911 as it played out in the morning of 911 as it played out in the air.

  6. the air. the air. >> Flight 11 is hijacked. >> Flight 11 is hijacked. >> Flight 11 is hijacked. >> Oh my god. >> Oh my god. >> Oh my god. >> Meanwhile, flight 77 leaves with the >> Meanwhile, flight 77 leaves with the >> Meanwhile, flight 77 leaves with the simultaneous flight paths of the four simultaneous flight paths of the four simultaneous flight paths of the four planes. planes. planes. >> Look at that. >> Look at that. >> Look at that. >> And now flight 93 takes off. Okay. Oh, >> And now flight 93 takes off. Okay. Oh, >> And now flight 93 takes off. Okay. Oh, >> impact has already happened in New York. >> impact has already happened in New York. >> impact has already happened in New York. >> Look at this. >> Look at this. >> Look at this. >> And then flight 93 is hijacked. Turns >> And then flight 93 is hijacked. Turns >> And then flight 93 is hijacked. Turns around. around. around. >> Among the agonizing decisions for the >> Among the agonizing decisions for the >> Among the agonizing decisions for the museum, should they include the museum, should they include the museum, should they include the voicemail messages left by passengers voicemail messages left by passengers voicemail messages left by passengers aboard those planes and other victims of aboard those planes and other victims of aboard those planes and other victims of 9/11 for their loved ones. One adviser 9/11 for their loved ones. One adviser 9/11 for their loved ones. One adviser told Greenwall to think of these told Greenwall to think of these told Greenwall to think of these recordings as a form of human remains. recordings as a form of human remains. recordings as a form of human remains. What he said, and I've never forgotten What he said, and I've never forgotten What he said, and I've never forgotten it, is that sound can be a more it, is that sound can be a more it, is that sound can be a more emotional form of communication because emotional form of communication because emotional form of communication because you hear the timber of the human voice. you hear the timber of the human voice. you hear the timber of the human voice. >> Baby, you have to listen to me >> Baby, you have to listen to me >> Baby, you have to listen to me carefully. I'm on a plane that's in carefully. I'm on a plane that's in carefully. I'm on a plane that's in hijack. I'm hijack. I'm hijack. I'm >> They plan to include a few recordings, >> They plan to include a few recordings, >> They plan to include a few recordings, seek permission from family members, and seek permission from family members, and seek permission from family members, and use them only with a purpose. This one use them only with a purpose. This one use them only with a purpose. This one from flight attendant Cece Lyles to her from flight attendant Cece Lyles to her from flight attendant Cece Lyles to her husband as a testament to the husband as a testament to the husband as a testament to the professionalism of the hijacked crews.

  7. professionalism of the hijacked crews. professionalism of the hijacked crews. There's three guys. They hijacked a There's three guys. They hijacked a There's three guys. They hijacked a plane. I'm trying to be calm. plane. I'm trying to be calm. plane. I'm trying to be calm. >> She is so composed. She's in flight >> She is so composed. She's in flight >> She is so composed. She's in flight attendant. She's in flight attendant attendant. She's in flight attendant attendant. She's in flight attendant mode. And at the very end of the call, mode. And at the very end of the call, mode. And at the very end of the call, she says something like, um, I hope I she says something like, um, I hope I she says something like, um, I hope I see you again, baby. see you again, baby. see you again, baby. >> I hope to be able to see your face >> I hope to be able to see your face >> I hope to be able to see your face again, baby. I love you. Bye. again, baby. I love you. Bye. again, baby. I love you. Bye. >> End of message. >> End of message. >> End of message. >> Oh my goodness. And of course, audio is >> Oh my goodness. And of course, audio is >> Oh my goodness. And of course, audio is just the beginning of the sensitive just the beginning of the sensitive just the beginning of the sensitive questions about what should be questions about what should be questions about what should be exhibited. Let me ask you, what about exhibited. Let me ask you, what about exhibited. Let me ask you, what about some of the horrific some of the horrific some of the horrific shots, for example, of people jumping? shots, for example, of people jumping? shots, for example, of people jumping? This is probably, as far as I'm This is probably, as far as I'm This is probably, as far as I'm concerned, the most sensitive question concerned, the most sensitive question concerned, the most sensitive question for this museum. for this museum. for this museum. >> We went through a lot of debate >> We went through a lot of debate >> We went through a lot of debate internally about do we show that side of internally about do we show that side of internally about do we show that side of the story. the story. the story. >> On the morning of September 11th, Joe >> On the morning of September 11th, Joe >> On the morning of September 11th, Joe Daniels came out of the subway to the Daniels came out of the subway to the Daniels came out of the subway to the gruesome site of bodies falling from the gruesome site of bodies falling from the gruesome site of bodies falling from the North Tower. North Tower. North Tower. Today he is president of the 9/11 Today he is president of the 9/11 Today he is president of the 9/11 memorial and museum.

  8. memorial and museum. memorial and museum. >> You never want to have to see that >> You never want to have to see that >> You never want to have to see that someone 100 stories up a thousand feet someone 100 stories up a thousand feet someone 100 stories up a thousand feet in the air having to make that kind of in the air having to make that kind of in the air having to make that kind of choice. On the same time there's a very choice. On the same time there's a very choice. On the same time there's a very strong feeling is that this was a part strong feeling is that this was a part strong feeling is that this was a part of the story that a group of people from of the story that a group of people from of the story that a group of people from this group al-Qaeda put innocent people this group al-Qaeda put innocent people this group al-Qaeda put innocent people in a position to have to do that. in a position to have to do that. in a position to have to do that. >> When you think about what terrorism >> When you think about what terrorism >> When you think about what terrorism means, this really says it. Absolutely. means, this really says it. Absolutely. means, this really says it. Absolutely. It's an impossible thing for a human It's an impossible thing for a human It's an impossible thing for a human being to do to another human being. And being to do to another human being. And being to do to another human being. And yet it became possible on 9/11. So for yet it became possible on 9/11. So for yet it became possible on 9/11. So for us not to acknowledge that would be to us not to acknowledge that would be to us not to acknowledge that would be to not be true to the story. But how? With not be true to the story. But how? With not be true to the story. But how? With video of people falling or photographs? video of people falling or photographs? video of people falling or photographs? And what about the feelings of family And what about the feelings of family And what about the feelings of family members? Greenwall told us that she members? Greenwall told us that she members? Greenwall told us that she knows that some will never want to see knows that some will never want to see knows that some will never want to see an exhibit on this subject, but many an exhibit on this subject, but many an exhibit on this subject, but many argued strongly that it had to be there. argued strongly that it had to be there. argued strongly that it had to be there. But I have to say that we were also um I But I have to say that we were also um I But I have to say that we were also um I I don't want to say accosted that's a I don't want to say accosted that's a I don't want to say accosted that's a little strong but you know shaken by the little strong but you know shaken by the little strong but you know shaken by the lapels by family members who said you lapels by family members who said you lapels by family members who said you have to tell the story. Don't whitewash have to tell the story. Don't whitewash have to tell the story. Don't whitewash this story. Tell it like it was. The this story. Tell it like it was. The this story. Tell it like it was. The world needs to know.

  9. world needs to know. world needs to know. >> So we ultimately decided that we will >> So we ultimately decided that we will >> So we ultimately decided that we will include an exhibit but do it in a way in include an exhibit but do it in a way in include an exhibit but do it in a way in an al cove where people will be clearly an al cove where people will be clearly an al cove where people will be clearly warned. If they don't want to see it or warned. If they don't want to see it or warned. If they don't want to see it or have their family see it, they can have their family see it, they can have their family see it, they can easily avoid it. One exhibit they want easily avoid it. One exhibit they want easily avoid it. One exhibit they want everyone to see is what Greenwall calls everyone to see is what Greenwall calls everyone to see is what Greenwall calls the heart of this museum. A space the heart of this museum. A space the heart of this museum. A space devoted to honoring the victim's lives devoted to honoring the victim's lives devoted to honoring the victim's lives with photographs of each of them lining with photographs of each of them lining with photographs of each of them lining the walls. the walls. the walls. >> Those giant walls out there go all the >> Those giant walls out there go all the >> Those giant walls out there go all the way up. way up. way up. >> Every bit of space will be covered with >> Every bit of space will be covered with >> Every bit of space will be covered with faces. faces. faces. >> Yes. The impression will be that you are >> Yes. The impression will be that you are >> Yes. The impression will be that you are surrounded by nearly 3,000 faces. surrounded by nearly 3,000 faces. surrounded by nearly 3,000 faces. >> These are the photographs that will >> These are the photographs that will >> These are the photographs that will cover those walls. cover those walls. cover those walls. Look at those faces. Look at those faces. Look at those faces. >> Look at all those faces. >> Look at all those faces. >> Look at all those faces. >> They're ages 2 and a half to 85 from >> They're ages 2 and a half to 85 from >> They're ages 2 and a half to 85 from over 90 countries, every sector of the over 90 countries, every sector of the over 90 countries, every sector of the economy, every possible ethnic group. economy, every possible ethnic group. economy, every possible ethnic group. Visitors will be able to search these Visitors will be able to search these Visitors will be able to search these interactive tables and call up profiles interactive tables and call up profiles interactive tables and call up profiles of each person with photos and recorded of each person with photos and recorded of each person with photos and recorded remembrances by family members and remembrances by family members and remembrances by family members and friends like this one by the father of friends like this one by the father of friends like this one by the father of Paul Aquaviva who died in tower one.

  10. Paul Aquaviva who died in tower one. Paul Aquaviva who died in tower one. >> He never had a bad word literally to say >> He never had a bad word literally to say >> He never had a bad word literally to say about anybody. He always looked at the about anybody. He always looked at the about anybody. He always looked at the positive. You know, I know to be honest positive. You know, I know to be honest positive. You know, I know to be honest with you, he didn't get it from me with you, he didn't get it from me with you, he didn't get it from me because I'm very critical at times. To because I'm very critical at times. To because I'm very critical at times. To me, that was one of the most important me, that was one of the most important me, that was one of the most important things about Paul. things about Paul. things about Paul. >> Some of them are funny, some of them are >> Some of them are funny, some of them are >> Some of them are funny, some of them are sweet, and we're not telling you who sweet, and we're not telling you who sweet, and we're not telling you who they are. Their loved ones are telling they are. Their loved ones are telling they are. Their loved ones are telling you who they are. Visitors can also you who they are. Visitors can also you who they are. Visitors can also search by birthplace or by company. If I search by birthplace or by company. If I search by birthplace or by company. If I call up Caner, Caner Fitzgerald was the call up Caner, Caner Fitzgerald was the call up Caner, Caner Fitzgerald was the company that lost more employees than company that lost more employees than company that lost more employees than any other. any other. any other. >> 658 people. >> 658 people. >> 658 people. >> Look at that. >> Look at that. >> Look at that. >> Who died on 911 at Caner one company? >> Who died on 911 at Caner one company? >> Who died on 911 at Caner one company? One of the 658 was John Katamatitis and One of the 658 was John Katamatitis and One of the 658 was John Katamatitis and Thula's brother. The Thula's brother. The Thula's brother. The >> four of us growing up, George, John, >> four of us growing up, George, John, >> four of us growing up, George, John, myself, and Michael. myself, and Michael. myself, and Michael. >> We were there the day she brought photos >> We were there the day she brought photos >> We were there the day she brought photos to contribute to John's profile to the to contribute to John's profile to the to contribute to John's profile to the museum's chief curator. museum's chief curator. museum's chief curator. >> Well, that is just so cute. >> Well, that is just so cute. >> Well, that is just so cute. >> I know. What's it like to go through the >> I know. What's it like to go through the >> I know. What's it like to go through the photographs and choose? I had an photographs and choose? I had an photographs and choose? I had an extremely difficult time doing that. Um extremely difficult time doing that. Um extremely difficult time doing that. Um because you know you see him as a child because you know you see him as a child because you know you see him as a child growing up you know and then as a best growing up you know and then as a best growing up you know and then as a best man in all of his best friends weddings man in all of his best friends weddings man in all of his best friends weddings you know so it's like well which one do you know so it's like well which one do you know so it's like well which one do you pick because you just are so sad you pick because you just are so sad you pick because you just are so sad that the pictures stop here that the pictures stop here that the pictures stop here >> family members all share the devastation >> family members all share the devastation >> family members all share the devastation of their loss but the museum discovered of their loss but the museum discovered of their loss but the museum discovered that they are hardly a monolithic that they are hardly a monolithic that they are hardly a monolithic [snorts] block.

  11. [snorts] block. [snorts] block. >> It's the families of nearly 3,000 >> It's the families of nearly 3,000 >> It's the families of nearly 3,000 people. It's, you know, probably 10, people. It's, you know, probably 10, people. It's, you know, probably 10, 20,000 people, all of whom have their 20,000 people, all of whom have their 20,000 people, all of whom have their own perspectives, their own desires, own perspectives, their own desires, own perspectives, their own desires, their own ideas about what kind of their own ideas about what kind of their own ideas about what kind of museum should be here. museum should be here. museum should be here. >> Was absolutely every single tiny little >> Was absolutely every single tiny little >> Was absolutely every single tiny little thing an argument. thing an argument. thing an argument. >> There were lots of issues, [laughter] >> There were lots of issues, [laughter] >> There were lots of issues, [laughter] lots of issues lots of issues lots of issues >> like whether to exhibit pictures of the >> like whether to exhibit pictures of the >> like whether to exhibit pictures of the perpetrators. And what about Osama bin perpetrators. And what about Osama bin perpetrators. And what about Osama bin Laden? Do they belong in the 9/11 Laden? Do they belong in the 9/11 Laden? Do they belong in the 9/11 museum? Well, what was the argument for museum? Well, what was the argument for museum? Well, what was the argument for not showing Osama bin Laden not showing Osama bin Laden not showing Osama bin Laden >> that on this this actual ground where >> that on this this actual ground where >> that on this this actual ground where the atrocity took place, this graveyard the atrocity took place, this graveyard the atrocity took place, this graveyard to some extent, how could you demean the to some extent, how could you demean the to some extent, how could you demean the memory of my loved one by showing the memory of my loved one by showing the memory of my loved one by showing the image of the person that murdered him? image of the person that murdered him? image of the person that murdered him? >> But other family members took the >> But other family members took the >> But other family members took the opposite view, demanding accountability. opposite view, demanding accountability. opposite view, demanding accountability. >> It was absolutely important to >> It was absolutely important to >> It was absolutely important to point fingers. You have to tell the point fingers. You have to tell the point fingers. You have to tell the story. story. story. >> You know, we had to express who did this >> You know, we had to express who did this >> You know, we had to express who did this to our loved ones.

  12. to our loved ones. to our loved ones. >> We don't want any child or adult or >> We don't want any child or adult or >> We don't want any child or adult or student to walk through this museum and student to walk through this museum and student to walk through this museum and not leave knowing who did this to us, not leave knowing who did this to us, not leave knowing who did this to us, which is why we're going to go ahead and which is why we're going to go ahead and which is why we're going to go ahead and show those images. show those images. show those images. >> But the museum also wants people to know >> But the museum also wants people to know >> But the museum also wants people to know the stories of heroism and selflessness, the stories of heroism and selflessness, the stories of heroism and selflessness, the spirit of unity after the attacks. the spirit of unity after the attacks. the spirit of unity after the attacks. So, there will be tributes here to So, there will be tributes here to So, there will be tributes here to recovery workers and volunteers. recovery workers and volunteers. recovery workers and volunteers. By the time this museum opens its doors By the time this museum opens its doors By the time this museum opens its doors next year, virtually no one under the next year, virtually no one under the next year, virtually no one under the age of 17 will have a firsthand memory age of 17 will have a firsthand memory age of 17 will have a firsthand memory of September 11th, 2001. For almost a of September 11th, 2001. For almost a of September 11th, 2001. For almost a quarter of the population, 911 will not quarter of the population, 911 will not quarter of the population, 911 will not be a searing memory. It'll be well be a searing memory. It'll be well be a searing memory. It'll be well something to learn about in a museum. something to learn about in a museum. something to learn about in a museum. >> We are worried about the children who >> We are worried about the children who >> We are worried about the children who don't remember 9/11. don't remember 9/11. don't remember 9/11. >> Yes. And this is the way to tell exactly >> Yes. And this is the way to tell exactly >> Yes. And this is the way to tell exactly what happened to future generations so what happened to future generations so what happened to future generations so no one ever forgets. no one ever forgets. no one ever forgets. >> Even the painful, maybe most >> Even the painful, maybe most >> Even the painful, maybe most particularly the painful, particularly the painful, particularly the painful, >> right? We're not talking about a simple >> right? We're not talking about a simple >> right? We're not talking about a simple little happening, you know, we're little happening, you know, we're little happening, you know, we're talking about a brutal attack on our talking about a brutal attack on our talking about a brutal attack on our country, you know, where 3,000 people country, you know, where 3,000 people country, you know, where 3,000 people were innocent and they were murdered were innocent and they were murdered were innocent and they were murdered that day.

Summary

The transcript discusses the development of the National September 11th Memorial Museum at Ground Zero, highlighting the challenge of conveying the horror of 9/11 without making it unbearable. It mentions the museum's location beneath the memorial plaza, the artifacts like the 50-ton steel beams, and the director's experience at the Holocaust Museum, emphasizing that the practical takeaway is the profound difficulty of memorializing such a traumatic event.

View original episode ↗