Families say social media put their kids in danger | 60 Minutes Archive

When whistleblower Frances Haugen pulled When whistleblower Frances Haugen pulled back the curtain on Facebook last fall, back the curtain on Facebook last fall, back the curtain on Facebook last fall, thousands of pages of internal documents thousands of pages of internal documents thousands of pages of internal documents showed troubling signs that the social showed troubling signs that the social showed troubling signs that the social media giant knew its platforms could be media giant knew its platforms could be media giant knew its platforms could be negatively impacting youth and were negatively impacting youth and were negatively impacting youth and were doing little to effectively change it. doing little to effectively change it. doing little to effectively change it. With around 21 million American With around 21 million American With around 21 million American adolescents on social media, parents adolescents on social media, parents adolescents on social media, parents took note. took note. took note. Today, there are more than 1,200 Today, there are more than 1,200 Today, there are more than 1,200 families pursuing lawsuits against families pursuing lawsuits against families pursuing lawsuits against social media companies, including social media companies, including social media companies, including TikTok, Snapchat, YouTube, Roblox, and TikTok, Snapchat, YouTube, Roblox, and TikTok, Snapchat, YouTube, Roblox, and Meta, the parent company to Instagram Meta, the parent company to Instagram Meta, the parent company to Instagram and Facebook. More than 150 lawsuits and Facebook. More than 150 lawsuits and Facebook. More than 150 lawsuits will be moving forward next year. will be moving forward next year. will be moving forward next year. Tonight, you'll hear from some of the Tonight, you'll hear from some of the Tonight, you'll hear from some of the families suing social media. We want to families suing social media. We want to families suing social media. We want to warn you that some of the content in warn you that some of the content in warn you that some of the content in this story is alarming, but we thought this story is alarming, but we thought this story is alarming, but we thought it was important to include because it was important to include because it was important to include because parents say the posts impacted their parents say the posts impacted their parents say the posts impacted their kids' mental health and in some cases kids' mental health and in some cases kids' mental health and in some cases helped lead to the death of their helped lead to the death of their helped lead to the death of their children. children. children. >> They're holding our children hostage and >> They're holding our children hostage and >> They're holding our children hostage and they're seeking and praying on them.

they're seeking and praying on them. they're seeking and praying on them. >> Praying on them? >> Praying on them? >> Praying on them? >> Yes. >> Yes. >> Yes. >> The Spence family is suing social media >> The Spence family is suing social media >> The Spence family is suing social media giant Meta. Kathleen and Jeff Spence say giant Meta. Kathleen and Jeff Spence say giant Meta. Kathleen and Jeff Spence say Instagram led their daughter Alexis into Instagram led their daughter Alexis into Instagram led their daughter Alexis into depression and to an eating disorder at depression and to an eating disorder at depression and to an eating disorder at the age of 12. the age of 12. the age of 12. >> We realized that we were slowly losing >> We realized that we were slowly losing >> We realized that we were slowly losing her. We really had no comprehension to her. We really had no comprehension to her. We really had no comprehension to how severe social media had affected our how severe social media had affected our how severe social media had affected our daughter. She was being drawn into this daughter. She was being drawn into this daughter. She was being drawn into this hidden space and this a dark world. hidden space and this a dark world. hidden space and this a dark world. >> It began after the Spences, both middle >> It began after the Spences, both middle >> It began after the Spences, both middle school teachers from Long Island, New school teachers from Long Island, New school teachers from Long Island, New York, gave 11-year-old Alexis a cell York, gave 11-year-old Alexis a cell York, gave 11-year-old Alexis a cell phone to keep in touch with them after phone to keep in touch with them after phone to keep in touch with them after school. school. school. >> We had very strict rules from the moment >> We had very strict rules from the moment >> We had very strict rules from the moment she had the phone. The phone was never she had the phone. The phone was never she had the phone. The phone was never allowed in the room at night. We would allowed in the room at night. We would allowed in the room at night. We would keep the phone in the hall. keep the phone in the hall. keep the phone in the hall. >> We checked the phone. We put >> We checked the phone. We put >> We checked the phone. We put restrictions on the phone. restrictions on the phone. restrictions on the phone. >> I would wait for my parents to fall >> I would wait for my parents to fall >> I would wait for my parents to fall asleep and then I would just sit in the asleep and then I would just sit in the asleep and then I would just sit in the hallway or I would sneak my phone in my hallway or I would sneak my phone in my hallway or I would sneak my phone in my room. I wasn't allowed to use a lot of room. I wasn't allowed to use a lot of room. I wasn't allowed to use a lot of apps and they had a lot of the parental apps and they had a lot of the parental apps and they had a lot of the parental controls on. controls on. controls on. >> And so how quickly did you figure out a >> And so how quickly did you figure out a >> And so how quickly did you figure out a way around the restrictions?

way around the restrictions? way around the restrictions? >> Pretty quickly. >> Pretty quickly. >> Pretty quickly. >> Hoping to connect and keep up with >> Hoping to connect and keep up with >> Hoping to connect and keep up with friends, Alexis joined Instagram. friends, Alexis joined Instagram. friends, Alexis joined Instagram. Instagram policy mandates users are 13 Instagram policy mandates users are 13 Instagram policy mandates users are 13 years old. Alexis was 11. years old. Alexis was 11. years old. Alexis was 11. >> Just made up this song and it's called >> Just made up this song and it's called >> Just made up this song and it's called rain. rain. rain. >> I thought you had to be 13. >> I thought you had to be 13. >> I thought you had to be 13. >> It asks you, are you 13 years or older? >> It asks you, are you 13 years or older? >> It asks you, are you 13 years or older? I checked the box yes and then just kept I checked the box yes and then just kept I checked the box yes and then just kept going. going. going. >> And there was never any checks? >> And there was never any checks? >> And there was never any checks? >> No. No verification or anything like >> No. No verification or anything like >> No. No verification or anything like that. that. that. >> If I picked up your phone, would I have >> If I picked up your phone, would I have >> If I picked up your phone, would I have seen the Instagram app on there? seen the Instagram app on there? seen the Instagram app on there? >> No. There were apps that you could use >> No. There were apps that you could use >> No. There were apps that you could use to disguise it as another app. So you to disguise it as another app. So you to disguise it as another app. So you could download like a calculator could download like a calculator could download like a calculator calculator, but it's really Instagram. calculator, but it's really Instagram. calculator, but it's really Instagram. >> There was always some work around. >> There was always some work around. >> There was always some work around. >> She was outwitting you. >> She was outwitting you. >> She was outwitting you. >> Right. She was outwitting us. >> Right. She was outwitting us. >> Right. She was outwitting us. >> She was addicted to social media and >> She was addicted to social media and >> She was addicted to social media and there were we couldn't stop it. It was there were we couldn't stop it. It was there were we couldn't stop it. It was much bigger than us. much bigger than us. much bigger than us. >> Now 20, Alexis says an innocent search >> Now 20, Alexis says an innocent search >> Now 20, Alexis says an innocent search on Instagram for fitness routines led on Instagram for fitness routines led on Instagram for fitness routines led her into a dark world. her into a dark world. her into a dark world. >> Started as like fitness stuff and then I >> Started as like fitness stuff and then I >> Started as like fitness stuff and then I guess that would guess that would guess that would spark the algorithm to show me diets and spark the algorithm to show me diets and spark the algorithm to show me diets and then started to shift into eating then started to shift into eating then started to shift into eating disorders.

disorders. disorders. >> What were you seeing? >> What were you seeing? >> What were you seeing? >> People would post photos of themselves >> People would post photos of themselves >> People would post photos of themselves who were very sickly or just very thin who were very sickly or just very thin who were very sickly or just very thin and using them to promote eating and using them to promote eating and using them to promote eating disorders. disorders. disorders. >> These are some of the images that were >> These are some of the images that were >> These are some of the images that were sent to Alexis through Instagram's sent to Alexis through Instagram's sent to Alexis through Instagram's algorithms, which process the users' algorithms, which process the users' algorithms, which process the users' browsing history and personal data, then browsing history and personal data, then browsing history and personal data, then push content to them they never directly push content to them they never directly push content to them they never directly asked for. asked for. asked for. >> What did you learn from looking at these >> What did you learn from looking at these >> What did you learn from looking at these pro-anorexic websites? pro-anorexic websites? pro-anorexic websites? >> A lot. >> A lot. >> A lot. Learning about diet pills and how to Learning about diet pills and how to Learning about diet pills and how to lose weight when you're 11 and going lose weight when you're 11 and going lose weight when you're 11 and going through puberty and like your body is through puberty and like your body is through puberty and like your body is supposed to be changing. supposed to be changing. supposed to be changing. Um, it's hard. Um, it's hard. Um, it's hard. >> When did that stop being something that >> When did that stop being something that >> When did that stop being something that you looked at and start being something you looked at and start being something you looked at and start being something that you were doing to yourself? that you were doing to yourself? that you were doing to yourself? >> Within months. >> Within months. >> Within months. >> Did it normalize it for you? Did you >> Did it normalize it for you? Did you >> Did it normalize it for you? Did you think, "Oh well, other people are doing think, "Oh well, other people are doing think, "Oh well, other people are doing this?" this?" this?" >> Like they needed help. I needed help. >> Like they needed help. I needed help. >> Like they needed help. I needed help. And instead of getting help, I was And instead of getting help, I was And instead of getting help, I was getting advice on how to continue. getting advice on how to continue. getting advice on how to continue. >> Smile nice.

>> Smile nice. >> Smile nice. >> By the time she was 12, Alexis had >> By the time she was 12, Alexis had >> By the time she was 12, Alexis had developed an eating disorder. She had developed an eating disorder. She had developed an eating disorder. She had multiple Instagram accounts and says she multiple Instagram accounts and says she multiple Instagram accounts and says she would spend 5 hours a day scrolling would spend 5 hours a day scrolling would spend 5 hours a day scrolling through the app, even though it often through the app, even though it often through the app, even though it often made her feel depressed. made her feel depressed. made her feel depressed. She drew this picture of herself in her She drew this picture of herself in her She drew this picture of herself in her diary crying, surrounded by her phone diary crying, surrounded by her phone diary crying, surrounded by her phone and laptop with thoughts reading, and laptop with thoughts reading, and laptop with thoughts reading, "Stupid, fat, kill yourself." "Stupid, fat, kill yourself." "Stupid, fat, kill yourself." >> I was struggling with my mental health. >> I was struggling with my mental health. >> I was struggling with my mental health. I was struggling with my depression and I was struggling with my depression and I was struggling with my depression and my body image, and social media did not my body image, and social media did not my body image, and social media did not help with help with help with my confidence. And if anything, it it my confidence. And if anything, it it my confidence. And if anything, it it made me like hate myself. made me like hate myself. made me like hate myself. >> It all came to a head her sophomore year >> It all came to a head her sophomore year >> It all came to a head her sophomore year when Alexis posted on Instagram that she when Alexis posted on Instagram that she when Alexis posted on Instagram that she didn't deserve to exist. A friend didn't deserve to exist. A friend didn't deserve to exist. A friend alerted a school counselor. alerted a school counselor. alerted a school counselor. >> That was the scariest day of our lives. >> That was the scariest day of our lives. >> That was the scariest day of our lives. I got a call to come to the school, and I got a call to come to the school, and I got a call to come to the school, and I went there, and they were just showing I went there, and they were just showing I went there, and they were just showing me all of these Instagram posts me all of these Instagram posts me all of these Instagram posts of how Alexis wanted to kill herself and of how Alexis wanted to kill herself and of how Alexis wanted to kill herself and hurt herself. And if Instagram is really hurt herself. And if Instagram is really hurt herself. And if Instagram is really has all the software to protect them, has all the software to protect them, has all the software to protect them, why was that not flagged? Why was that why was that not flagged? Why was that why was that not flagged? Why was that not identified?

not identified? not identified? >> This previously unpublished internal >> This previously unpublished internal >> This previously unpublished internal document reveals Facebook knew Instagram document reveals Facebook knew Instagram document reveals Facebook knew Instagram was pushing girls to dangerous content. was pushing girls to dangerous content. was pushing girls to dangerous content. It says that in 2021, an Instagram It says that in 2021, an Instagram It says that in 2021, an Instagram employee ran an internal investigation employee ran an internal investigation employee ran an internal investigation on eating disorders by opening up a on eating disorders by opening up a on eating disorders by opening up a false account as a 13-year-old girl false account as a 13-year-old girl false account as a 13-year-old girl looking for diet tips. looking for diet tips. looking for diet tips. She was led to this content and She was led to this content and She was led to this content and recommendations to follow skinny binge recommendations to follow skinny binge recommendations to follow skinny binge and apple core anorexic. and apple core anorexic. and apple core anorexic. Other memos show Facebook employees Other memos show Facebook employees Other memos show Facebook employees raising concerns about company research raising concerns about company research raising concerns about company research that revealed Instagram made one in that revealed Instagram made one in that revealed Instagram made one in three teen girls feel worse about their three teen girls feel worse about their three teen girls feel worse about their bodies. And the teens who used the app bodies. And the teens who used the app bodies. And the teens who used the app felt higher rates of anxiety and felt higher rates of anxiety and felt higher rates of anxiety and depression. depression. depression. >> What was it like when you saw those >> What was it like when you saw those >> What was it like when you saw those Facebook papers for the first time? Facebook papers for the first time? Facebook papers for the first time? >> Sickening. The fact that I was sitting >> Sickening. The fact that I was sitting >> Sickening. The fact that I was sitting there struggling there struggling there struggling and hoping to save my daughter's life and hoping to save my daughter's life and hoping to save my daughter's life and they had all these documents behind and they had all these documents behind and they had all these documents behind closed doors that they could have closed doors that they could have closed doors that they could have protected her and they chose to ignore protected her and they chose to ignore protected her and they chose to ignore that research.

that research. that research. >> Attorney Matt Bergman represents the >> Attorney Matt Bergman represents the >> Attorney Matt Bergman represents the Spence family. He started the Social Spence family. He started the Social Spence family. He started the Social Media Victims Law Center after reading Media Victims Law Center after reading Media Victims Law Center after reading the Facebook papers and is now working the Facebook papers and is now working the Facebook papers and is now working with more than 1,200 families who are with more than 1,200 families who are with more than 1,200 families who are pursuing lawsuits against social media pursuing lawsuits against social media pursuing lawsuits against social media companies like Meta. companies like Meta. companies like Meta. >> Time and time again when they have an an >> Time and time again when they have an an >> Time and time again when they have an an opportunity to choose between safety of opportunity to choose between safety of opportunity to choose between safety of our kids and profits, uh they always our kids and profits, uh they always our kids and profits, uh they always choose profits. choose profits. choose profits. >> Next year, Bergman and his team will >> Next year, Bergman and his team will >> Next year, Bergman and his team will start the discovery process for the start the discovery process for the start the discovery process for the federal case against Meta and other federal case against Meta and other federal case against Meta and other social media companies. A multi-million social media companies. A multi-million social media companies. A multi-million dollar suit that he says is more about dollar suit that he says is more about dollar suit that he says is more about changing policy than financial changing policy than financial changing policy than financial compensation. compensation. compensation. Bergman spent 25 years as a product Bergman spent 25 years as a product Bergman spent 25 years as a product liability attorney specializing in liability attorney specializing in liability attorney specializing in asbestos and mesothelioma cases. He asbestos and mesothelioma cases. He asbestos and mesothelioma cases. He argues the design of social media argues the design of social media argues the design of social media platforms is ultimately hurting kids. platforms is ultimately hurting kids. platforms is ultimately hurting kids. >> They have intentionally designed a >> They have intentionally designed a >> They have intentionally designed a product that is addictive. They product that is addictive. They product that is addictive. They understand that if children stay online, understand that if children stay online, understand that if children stay online, they make more money. Doesn't matter how they make more money. Doesn't matter how they make more money. Doesn't matter how harmful the material is.

harmful the material is. harmful the material is. >> So, the fact that these kids ended up >> So, the fact that these kids ended up >> So, the fact that these kids ended up seeing the things that they saw that seeing the things that they saw that seeing the things that they saw that were so disturbing wasn't by accident. were so disturbing wasn't by accident. were so disturbing wasn't by accident. It was by design. It was by design. It was by design. >> Absolutely. This is not a coincidence. >> Absolutely. This is not a coincidence. >> Absolutely. This is not a coincidence. >> Isn't it the parents' job to monitor >> Isn't it the parents' job to monitor >> Isn't it the parents' job to monitor this stuff? this stuff? this stuff? >> Well, of course it is. I'm all for >> Well, of course it is. I'm all for >> Well, of course it is. I'm all for parental responsibility, but these parental responsibility, but these parental responsibility, but these products are explicitly designed to products are explicitly designed to products are explicitly designed to evade parental authority. evade parental authority. evade parental authority. >> So, what needs to be done? >> So, what needs to be done? >> So, what needs to be done? >> Number one is age and identity >> Number one is age and identity >> Number one is age and identity verification. You know, that technology verification. You know, that technology verification. You know, that technology exists. You know, if people are trying exists. You know, if people are trying exists. You know, if people are trying to hook up on Tinder, there's technology to hook up on Tinder, there's technology to hook up on Tinder, there's technology to make sure that uh the people are who to make sure that uh the people are who to make sure that uh the people are who they say they are. Number two would be they say they are. Number two would be they say they are. Number two would be turn off the algorithms. Uh you know, turn off the algorithms. Uh you know, turn off the algorithms. Uh you know, there's no reason why Alexis Spence, who there's no reason why Alexis Spence, who there's no reason why Alexis Spence, who was interested in exercise, should have was interested in exercise, should have was interested in exercise, should have been directed toward anorexic content. been directed toward anorexic content. been directed toward anorexic content. Number three uh uh would be warnings uh Number three uh uh would be warnings uh Number three uh uh would be warnings uh so that uh uh parents uh know what's so that uh uh parents uh know what's so that uh uh parents uh know what's going on. Let's be realistic. You're going on. Let's be realistic. You're going on. Let's be realistic. You're never going to have social media never going to have social media never going to have social media platforms be 100% safe. But, you know, platforms be 100% safe. But, you know, platforms be 100% safe. But, you know, these changes would make them safer. these changes would make them safer. these changes would make them safer. >> And her favorite pose?

>> And her favorite pose? >> And her favorite pose? >> Mhm. >> Mhm. >> Mhm. >> Right now, the Roberts family says >> Right now, the Roberts family says >> Right now, the Roberts family says social media is not safe for kids. social media is not safe for kids. social media is not safe for kids. England Roberts was the baby in a large England Roberts was the baby in a large England Roberts was the baby in a large family, the center of her parents, Tony family, the center of her parents, Tony family, the center of her parents, Tony and Brandi's world. and Brandi's world. and Brandi's world. >> [music] >> [music] >> [music] [singing] [singing] [singing] >> She made every day >> She made every day >> She made every day >> special. >> special. >> special. >> Every day. Every day felt like Christmas >> Every day. Every day felt like Christmas >> Every day. Every day felt like Christmas here. here. here. >> But, England's life online told a >> But, England's life online told a >> But, England's life online told a different story. As the pandemic played different story. As the pandemic played different story. As the pandemic played out, England wrote about struggles with out, England wrote about struggles with out, England wrote about struggles with self-worth, relationships, and mental self-worth, relationships, and mental self-worth, relationships, and mental health. health. health. One August night in 2020, just a few One August night in 2020, just a few One August night in 2020, just a few hours after Tony and Brandi kissed their hours after Tony and Brandi kissed their hours after Tony and Brandi kissed their 14-year-old smiling daughter good night, 14-year-old smiling daughter good night, 14-year-old smiling daughter good night, Brandi received a text from a parent of Brandi received a text from a parent of Brandi received a text from a parent of one of England's friends who was worried one of England's friends who was worried one of England's friends who was worried about England and suggested they check about England and suggested they check about England and suggested they check on her. on her. on her. >> We went upstairs and we checked and her >> We went upstairs and we checked and her >> We went upstairs and we checked and her door was locked and that was kind of door was locked and that was kind of door was locked and that was kind of odd. I took the key from the top and we odd. I took the key from the top and we odd. I took the key from the top and we opened the door and no England. opened the door and no England. opened the door and no England. And when I turned around And when I turned around And when I turned around that's when I that's when I that's when I I found her.

When you find your child When you find your child hanging hanging hanging and you are and you are and you are in that moment in that moment in that moment in disbelief. It's just no way. Not our in disbelief. It's just no way. Not our in disbelief. It's just no way. Not our baby. Not our child. baby. Not our child. baby. Not our child. And then ultimately I fought myself. And then ultimately I fought myself. And then ultimately I fought myself. >> Why do you fault yourself? >> Why do you fault yourself? >> Why do you fault yourself? >> Dead. >> Dead. >> Dead. Supposed to know. >> Prior to that night you had no idea that >> Prior to that night you had no idea that she was depressed. she was depressed. she was depressed. >> Not. >> Not. >> Not. Not even close. Not even close. Not even close. >> Like the Spence family, Tony Roberts >> Like the Spence family, Tony Roberts >> Like the Spence family, Tony Roberts started connecting the dots after the started connecting the dots after the started connecting the dots after the Facebook papers came out. Facebook papers came out. Facebook papers came out. >> I knew her password. >> I knew her password. >> I knew her password. >> And began digging through his daughter's >> And began digging through his daughter's >> And began digging through his daughter's phone for answers. phone for answers. phone for answers. He found an Instagram post sent to He found an Instagram post sent to He found an Instagram post sent to England from a friend. England from a friend. England from a friend. >> There was a video. >> There was a video. >> There was a video. And that video was And that video was And that video was a lady on Instagram a lady on Instagram a lady on Instagram pretending to hang herself. And that's pretending to hang herself. And that's pretending to hang herself. And that's ultimately what our child did. Cuz you ultimately what our child did. Cuz you ultimately what our child did. Cuz you ask yourself, how did she come up with ask yourself, how did she come up with ask yourself, how did she come up with this idea? this idea? this idea? And then when I did the research, there And then when I did the research, there And then when I did the research, there it was.

it was. it was. She saw it on Instagram. It was on her She saw it on Instagram. It was on her She saw it on Instagram. It was on her phone. phone. phone. >> If that video wasn't sent to her >> If that video wasn't sent to her >> If that video wasn't sent to her because she copied it, she wouldn't have because she copied it, she wouldn't have because she copied it, she wouldn't have >> She wouldn't have had >> She wouldn't have had >> She wouldn't have had >> had a way of knowing how to do >> had a way of knowing how to do >> had a way of knowing how to do that certain that certain that certain way of hanging yourself. way of hanging yourself. way of hanging yourself. >> Nearly a year and a half after England's >> Nearly a year and a half after England's >> Nearly a year and a half after England's death, that hanging video was still death, that hanging video was still death, that hanging video was still circulating on Instagram with at least circulating on Instagram with at least circulating on Instagram with at least 1,500 views. Tony Roberts says it was 1,500 views. Tony Roberts says it was 1,500 views. Tony Roberts says it was taken down in December 2021. The Roberts taken down in December 2021. The Roberts taken down in December 2021. The Roberts are suing Meta, the parent company to are suing Meta, the parent company to are suing Meta, the parent company to Instagram. Instagram. Instagram. >> If they so-called monitor and do things >> If they so-called monitor and do things >> If they so-called monitor and do things how could it stay on that site? Because how could it stay on that site? Because how could it stay on that site? Because they're part of their policy it states they're part of their policy it states they're part of their policy it states they don't allow for self harm photos, they don't allow for self harm photos, they don't allow for self harm photos, videos, things of that nature. So, who's videos, things of that nature. So, who's videos, things of that nature. So, who's holding them accountable? holding them accountable? holding them accountable? >> Meta declined our request for an >> Meta declined our request for an >> Meta declined our request for an interview, but its global head of safety interview, but its global head of safety interview, but its global head of safety gave us this statement, telling us, "We gave us this statement, telling us, "We gave us this statement, telling us, "We want teens to be safe online, and that want teens to be safe online, and that want teens to be safe online, and that Instagram doesn't allow content Instagram doesn't allow content Instagram doesn't allow content promoting self-harm or eating disorders, promoting self-harm or eating disorders, promoting self-harm or eating disorders, and that Meta has improved Instagram's and that Meta has improved Instagram's and that Meta has improved Instagram's age verification technology."

age verification technology." age verification technology." But, when 60 Minutes ran this test 2 But, when 60 Minutes ran this test 2 But, when 60 Minutes ran this test 2 months ago, our colleague was able to months ago, our colleague was able to months ago, our colleague was able to lie about her age and sign up for lie about her age and sign up for lie about her age and sign up for Instagram as a 13-year-old with no Instagram as a 13-year-old with no Instagram as a 13-year-old with no verification. We were also able to verification. We were also able to verification. We were also able to search for skinny and harmful content. search for skinny and harmful content. search for skinny and harmful content. And while this prompt came up, asking if And while this prompt came up, asking if And while this prompt came up, asking if we wanted help, we instead clicked see we wanted help, we instead clicked see we wanted help, we instead clicked see post and easily found content promoting post and easily found content promoting post and easily found content promoting anorexia and self-harm, anorexia and self-harm, anorexia and self-harm, showing more rigorous change is needed. showing more rigorous change is needed. showing more rigorous change is needed. A challenge the Spence and Roberts A challenge the Spence and Roberts A challenge the Spence and Roberts families are ready for. families are ready for. families are ready for. >> We're being gaslighted by the big tech >> We're being gaslighted by the big tech >> We're being gaslighted by the big tech companies that it's our fault. When companies that it's our fault. When companies that it's our fault. When really, what we should be doing as really, what we should be doing as really, what we should be doing as parents is banding together and say, parents is banding together and say, parents is banding together and say, "No, "No, "No, you need to do better. I'm doing you need to do better. I'm doing you need to do better. I'm doing everything I can. You need to do everything I can. You need to do everything I can. You need to do better." better." better." >> We've lost, we've learned, but what's >> We've lost, we've learned, but what's >> We've lost, we've learned, but what's going to stop these companies from going to stop these companies from going to stop these companies from continuing to let things happen if they continuing to let things happen if they continuing to let things happen if they don't change or be forced to make a don't change or be forced to make a don't change or be forced to make a change? change? change? >> Social media is a silent killer for our >> Social media is a silent killer for our >> Social media is a silent killer for our children's generation.

children's generation. children's generation. That's the conclusion I've come to. Why That's the conclusion I've come to. Why That's the conclusion I've come to. Why is everyone in power that can help is everyone in power that can help is everyone in power that can help change this, why is it not changing change this, why is it not changing change this, why is it not changing quick enough if our children are truly quick enough if our children are truly quick enough if our children are truly our future? our future? our future? What's the wait?