The Undertaking (full documentary) | FRONTLINE
Summary
This segment explores the role of funeral directors, specifically Thomas Lynch and his family, in facilitating the grieving process for the living while caring for the deceased. It highlights how funeral directors act as mediators, dealing with tangible services and abstract emotions, emphasizing the importance of confronting death and making arrangements. The takeaway is that well-planned funerals help the living find closure and allow the dead to be committed with dignity.