Quickly Build Feature Requests Using No Code
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quickly delivering feature requests quickly delivering feature requests using no code using no code using no code this is from jessica malnick she's a this is from jessica malnick she's a this is from jessica malnick she's a community builder content strategist and community builder content strategist and community builder content strategist and a copywriter her writing has appeared on a copywriter her writing has appeared on a copywriter her writing has appeared on the next web social media examiner the next web social media examiner the next web social media examiner semrush cmx hubspot convince and convert semrush cmx hubspot convince and convert semrush cmx hubspot convince and convert among many other sites she can be among many other sites she can be among many other sites she can be talking today about prioritizing talking today about prioritizing talking today about prioritizing implementing feature requests can be a implementing feature requests can be a implementing feature requests can be a major drain on time an alternative is to major drain on time an alternative is to major drain on time an alternative is to use no code to quickly build and deploy use no code to quickly build and deploy use no code to quickly build and deploy new features she's going to walk through new features she's going to walk through new features she's going to walk through an example that she's helping us with an example that she's helping us with an example that she's helping us with she uh is helping microconf she uh is helping microconf she uh is helping microconf develop our community wiki develop our community wiki develop our community wiki and um her stack she's going to dive and um her stack she's going to dive and um her stack she's going to dive into air table zapier softer slack into air table zapier softer slack into air table zapier softer slack phantom buster and drip so let's give a phantom buster and drip so let's give a phantom buster and drip so let's give a warm microconf welcome to jessica warm microconf welcome to jessica warm microconf welcome to jessica malnick malnick malnick hey jessica hey jessica hey jessica hey hey hey how are you thank you for having me how are you thank you for having me how are you thank you for having me absolutely so i'm gonna head backstage absolutely so i'm gonna head backstage absolutely so i'm gonna head backstage and let you take it from here and let you take it from here and let you take it from here absolutely cool so hi guys today i am going to be cool so hi guys today i am going to be talking specifically about how you can talking specifically about how you can talking specifically about how you can quickly deliver both feature requests as quickly deliver both feature requests as quickly deliver both feature requests as well as like internal tools using no well as like internal tools using no well as like internal tools using no code code code um so a little bit of background about um so a little bit of background about um so a little bit of background about me and why you should even care about me and why you should even care about me and why you should even care about this presentation for starters i'm a this presentation for starters i'm a this presentation for starters i'm a marketer and the community manager i'm marketer and the community manager i'm marketer and the community manager i'm definitely not a developer so if i can definitely not a developer so if i can definitely not a developer so if i can figure out how to use these narcade figure out how to use these narcade figure out how to use these narcade tools pretty much anyone can and some of the benefits of using no
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and some of the benefits of using no code in particular is you can get a lot code in particular is you can get a lot code in particular is you can get a lot faster build times to get a working mvp faster build times to get a working mvp faster build times to get a working mvp uh it tends to be a lot cheaper uh it tends to be a lot cheaper uh it tends to be a lot cheaper when you're not a developer like me when you're not a developer like me when you're not a developer like me it means you're gonna have more control it means you're gonna have more control it means you're gonna have more control over the final product and the features over the final product and the features over the final product and the features uh in the future that you're building uh in the future that you're building uh in the future that you're building and what this is a big feature request and what this is a big feature request and what this is a big feature request in internal tools that you're building in internal tools that you're building in internal tools that you're building um it's also a really great way to be um it's also a really great way to be um it's also a really great way to be able to deliver on customer promises able to deliver on customer promises able to deliver on customer promises quicker um and with fewer resources quicker um and with fewer resources quicker um and with fewer resources especially if you know you're in especially if you know you're in especially if you know you're in marketing or support and you marketing or support and you marketing or support and you kind of interact with customers on kind of interact with customers on kind of interact with customers on either customer interviews or on support either customer interviews or on support either customer interviews or on support calls and you notice like features that calls and you notice like features that calls and you notice like features that are coming up all the time you can get are coming up all the time you can get are coming up all the time you can get you can use no code tools to deliver you can use no code tools to deliver you can use no code tools to deliver some of those feature requests as an mvp some of those feature requests as an mvp some of those feature requests as an mvp and get feedback and really wow and get feedback and really wow and get feedback and really wow um customers um customers um customers and finally it's a really really good and finally it's a really really good and finally it's a really really good and useful for automating repetitive or and useful for automating repetitive or and useful for automating repetitive or tedious tasks so those are some of the tedious tasks so those are some of the tedious tasks so those are some of the benefits of no code um and in particular um and in particular it kind of correlates with a larger it kind of correlates with a larger it kind of correlates with a larger trend that i think many of you have trend that i think many of you have trend that i think many of you have probably seen within news articles and probably seen within news articles and probably seen within news articles and blogs where it's like the rise of this blogs where it's like the rise of this blogs where it's like the rise of this role called the director of automation role called the director of automation role called the director of automation which is one of the which um probably is which is one of the which um probably is which is one of the which um probably is going to be one of the most hired roles going to be one of the most hired roles going to be one of the most hired roles in the next decade and it's all about in the next decade and it's all about in the next decade and it's all about either building feature requests or either building feature requests or either building feature requests or internal systems and tools within like internal systems and tools within like internal systems and tools within like companies like mid-size to large companies like mid-size to large companies like mid-size to large companies and even the fact that nokia companies and even the fact that nokia companies and even the fact that nokia tools can play a huge part in that tools can play a huge part in that tools can play a huge part in that um and just this has already kind of um and just this has already kind of um and just this has already kind of been come up a few times yesterday as been come up a few times yesterday as been come up a few times yesterday as well as today but the no code and the
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well as today but the no code and the well as today but the no code and the loco tool secret system is absolutely loco tool secret system is absolutely loco tool secret system is absolutely massive from website builders to app massive from website builders to app massive from website builders to app builders builders builders to integrators um to integrators um to integrators um and so forth there are literally and so forth there are literally and so forth there are literally hundreds of tools to choose from that hundreds of tools to choose from that hundreds of tools to choose from that kind of meet that no code or logo tools kind of meet that no code or logo tools kind of meet that no code or logo tools so chances are like there's a really so chances are like there's a really so chances are like there's a really really good really good really good chance that what you're trying to build chance that what you're trying to build chance that what you're trying to build can be done with no code tools can be done with no code tools can be done with no code tools um and this is an example of what this um and this is an example of what this um and this is an example of what this actually looks like in this particular actually looks like in this particular actually looks like in this particular talk i'm going to talk about a very talk i'm going to talk about a very talk i'm going to talk about a very specific feature request within specific feature request within specific feature request within micrograph connect micrograph connect micrograph connect um um um and kind of do a little bit of working and kind of do a little bit of working and kind of do a little bit of working in public but there's so many things you in public but there's so many things you in public but there's so many things you can build of no to no code tools can build of no to no code tools can build of no to no code tools including sales crms including sales crms including sales crms employee directories customer employee directories customer employee directories customer directories job boards editorial directories job boards editorial directories job boards editorial calendars event calendars calendars event calendars calendars event calendars internal wikis that's kind of the internal wikis that's kind of the internal wikis that's kind of the example i'm showcasing example i'm showcasing example i'm showcasing uh client and customer portals uh client and customer portals uh client and customer portals training portals for employees lms training portals for employees lms training portals for employees lms systems for courses and the list goes on systems for courses and the list goes on systems for courses and the list goes on and on you're basically just limited by and on you're basically just limited by and on you're basically just limited by based off of your own imagination um so in particular when to use no code um so in particular when to use no code tools tools tools as i kind of said before you can pretty as i kind of said before you can pretty as i kind of said before you can pretty much use it for almost anything but it much use it for almost anything but it much use it for almost anything but it tends to in my experience uh work the tends to in my experience uh work the tends to in my experience uh work the best when it's either looking to kind of best when it's either looking to kind of best when it's either looking to kind of speed up a repetitive or very tedious speed up a repetitive or very tedious speed up a repetitive or very tedious uh manual process so like you know uh manual process so like you know uh manual process so like you know first thing that kind of comes to mind first thing that kind of comes to mind first thing that kind of comes to mind there is like a client portal or there is like a client portal or there is like a client portal or customer support billing customer support billing customer support billing um getting like a really quick mvp up to um getting like a really quick mvp up to um getting like a really quick mvp up to kind of gauge if customers even want kind of gauge if customers even want kind of gauge if customers even want this or what they're really looking for
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this or what they're really looking for this or what they're really looking for as well and another use case that i as well and another use case that i as well and another use case that i won't really get into here but you can won't really get into here but you can won't really get into here but you can and i have seen using nokia tools to and i have seen using nokia tools to and i have seen using nokia tools to give like a really good working vp to give like a really good working vp to give like a really good working vp to like your product engineering team to like your product engineering team to like your product engineering team to kind of speed up development so this brings me to what the crux of so this brings me to what the crux of this talks is about which is how i am this talks is about which is how i am this talks is about which is how i am using nokia tools to build out this using nokia tools to build out this using nokia tools to build out this community wiki within microsoft connect community wiki within microsoft connect community wiki within microsoft connect um and one of the kind of the whole um and one of the kind of the whole um and one of the kind of the whole origin story behind this is it really is origin story behind this is it really is origin story behind this is it really is trying to solve three key point key trying to solve three key point key trying to solve three key point key point key pain points within the point key pain points within the point key pain points within the community community community one if you're in slack you kind of know one if you're in slack you kind of know one if you're in slack you kind of know that it can be kind of hard to search that it can be kind of hard to search that it can be kind of hard to search for content in slack their search for content in slack their search for content in slack their search functionality leaves a lot to be desired functionality leaves a lot to be desired functionality leaves a lot to be desired in addition all content kind of in addition all content kind of in addition all content kind of disappears after 10 000 messages disappears after 10 000 messages disappears after 10 000 messages um so you know and the more activity um so you know and the more activity um so you know and the more activity there is in slack um especially when there is in slack um especially when there is in slack um especially when there are a couple thousand members in there are a couple thousand members in there are a couple thousand members in the community the faster that content the community the faster that content the community the faster that content goes away so this community wiki is goes away so this community wiki is goes away so this community wiki is really going to be designed really going to be designed really going to be designed um as a way to kind of be able to search um as a way to kind of be able to search um as a way to kind of be able to search kind of the best of evergreen content kind of the best of evergreen content kind of the best of evergreen content in one place that any community member in one place that any community member in one place that any community member can find so for the actual tech stack that is so for the actual tech stack that is being used for this wiki um it's being used for this wiki um it's being used for this wiki um it's sappier air table softer and a phantom sappier air table softer and a phantom sappier air table softer and a phantom buster and of course drip um and the buster and of course drip um and the buster and of course drip um and the crux of crux of crux of this tool is being built in air table this tool is being built in air table this tool is being built in air table and softer air table being the quote and softer air table being the quote and softer air table being the quote unquote backend database encode um and
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unquote backend database encode um and unquote backend database encode um and software kind of being what any software kind of being what any software kind of being what any microsoft connect member is going to microsoft connect member is going to microsoft connect member is going to interact with on the front end um interact with on the front end um interact with on the front end um and zapier is actually kind of the glue and zapier is actually kind of the glue and zapier is actually kind of the glue and quote unquote the duct tape that and quote unquote the duct tape that and quote unquote the duct tape that kind of pulls everything together from kind of pulls everything together from kind of pulls everything together from all of the tools all of the tools all of the tools um side note i personally think zapier um side note i personally think zapier um side note i personally think zapier at some point in time should just at some point in time should just at some point in time should just should nickname themselves the duct tape should nickname themselves the duct tape should nickname themselves the duct tape of the internet because they kind of are of the internet because they kind of are of the internet because they kind of are that um and then i use a tool called that um and then i use a tool called that um and then i use a tool called phantom buster to pull in specific phantom buster to pull in specific phantom buster to pull in specific uh youtube videos it's really similar to uh youtube videos it's really similar to uh youtube videos it's really similar to if you were listening to andy's talk if you were listening to andy's talk if you were listening to andy's talk earlier um it has a lot of similar earlier um it has a lot of similar earlier um it has a lot of similar functionality to hexmatic functionality to hexmatic functionality to hexmatic um diving right in so diving right in so it can be really tempting to immediately it can be really tempting to immediately it can be really tempting to immediately go into go into go into all these nokia tools with an idea and all these nokia tools with an idea and all these nokia tools with an idea and just immediately start tinkering around just immediately start tinkering around just immediately start tinkering around and i would strongly strongly strongly and i would strongly strongly strongly and i would strongly strongly strongly recommend not doing that recommend not doing that recommend not doing that um in particular because um in particular because um in particular because um um um when you are trying to do that you're when you are trying to do that you're when you are trying to do that you're going to waste a lot of time and going to waste a lot of time and going to waste a lot of time and oftentimes you're not going to oftentimes you're not going to oftentimes you're not going to necessarily get the best results so what necessarily get the best results so what necessarily get the best results so what i've done and what i would recommend and i've done and what i would recommend and i've done and what i would recommend and you'll do is start from mockup this you'll do is start from mockup this you'll do is start from mockup this could be as could be as could be as low tech as low tech as low tech as sketching out what you want to what you sketching out what you want to what you sketching out what you want to what you want this feature request to be on a pen want this feature request to be on a pen want this feature request to be on a pen and paper um or in like a white board in and paper um or in like a white board in and paper um or in like a white board in your office or it could be using um your office or it could be using um your office or it could be using um tools tools tools um like a digital whiteboard tool or um like a digital whiteboard tool or um like a digital whiteboard tool or wireframing tool it can be as fancy or
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wireframing tool it can be as fancy or wireframing tool it can be as fancy or as low tech as you want in my particular as low tech as you want in my particular as low tech as you want in my particular case i used a tool called miro um to be case i used a tool called miro um to be case i used a tool called miro um to be able to build up mockups and i literally able to build up mockups and i literally able to build up mockups and i literally just went through and figured out okay just went through and figured out okay just went through and figured out okay what do i want this what should the wiki what do i want this what should the wiki what do i want this what should the wiki look like and then i literally just did look like and then i literally just did look like and then i literally just did a mock-up of every single screen on a mock-up of every single screen on a mock-up of every single screen on there there there um so you can kind of see like you know um so you can kind of see like you know um so you can kind of see like you know the first thing someone's going to the first thing someone's going to the first thing someone's going to interact with is the member login screen interact with is the member login screen interact with is the member login screen i'll get into a lot of details on why i'll get into a lot of details on why i'll get into a lot of details on why that's really really important um and that's really really important um and that's really really important um and then you can kind of be able to map out then you can kind of be able to map out then you can kind of be able to map out the crux of it and you really can't see the crux of it and you really can't see the crux of it and you really can't see it right here it right here it right here but you can kind of map out the hand of but you can kind of map out the hand of but you can kind of map out the hand of the crux of like how people are going to the crux of like how people are going to the crux of like how people are going to be able to search for content um both be able to search for content um both be able to search for content um both based off of like individual channels based off of like individual channels based off of like individual channels within slack or became categories within within slack or became categories within within slack or became categories within the wiki um as well as being able to the wiki um as well as being able to the wiki um as well as being able to pull in additional content like all of pull in additional content like all of pull in additional content like all of the microconf video vaults while videos the microconf video vaults while videos the microconf video vaults while videos um and there's also plans to add in um and there's also plans to add in um and there's also plans to add in additional blog posts and essays as well additional blog posts and essays as well additional blog posts and essays as well so that's kind of the crux of it is this so that's kind of the crux of it is this so that's kind of the crux of it is this make sure that you don't eliminate that make sure that you don't eliminate that make sure that you don't eliminate that mock-up stage mock-up stage mock-up stage um and this kind of gets into the meat um and this kind of gets into the meat um and this kind of gets into the meat of it which is pretty much everything of it which is pretty much everything of it which is pretty much everything within this wiki um and in all of the within this wiki um and in all of the within this wiki um and in all of the quote-unquote back-end code quote-unquote back-end code quote-unquote back-end code um is done with an airtable and you can um is done with an airtable and you can um is done with an airtable and you can kind of see here there's a bunch there's kind of see here there's a bunch there's kind of see here there's a bunch there's like there's actually two bases one like there's actually two bases one like there's actually two bases one basis for users which you can't see here basis for users which you can't see here basis for users which you can't see here um and that's gonna power and that um and that's gonna power and that um and that's gonna power and that powers the login um and the ability to powers the login um and the ability to powers the login um and the ability to candidate content within software and candidate content within software and candidate content within software and then all of the actual content is being then all of the actual content is being then all of the actual content is being done within airtable directory so there done within airtable directory so there done within airtable directory so there are are are tables for all of the community threads
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tables for all of the community threads tables for all of the community threads within slack um filtered in a very within slack um filtered in a very within slack um filtered in a very specific way specific way specific way um to all the video content so the first um to all the video content so the first um to all the video content so the first thing that had to happen to get to even thing that had to happen to get to even thing that had to happen to get to even make this happen at all is to figure out make this happen at all is to figure out make this happen at all is to figure out how to actually get the content out of how to actually get the content out of how to actually get the content out of slack in a usable format so that i can slack in a usable format so that i can slack in a usable format so that i can even go into software for this wiki um even go into software for this wiki um even go into software for this wiki um and for that i use slack um and zapier and for that i use slack um and zapier and for that i use slack um and zapier well excuse me i use zapier and well excuse me i use zapier and well excuse me i use zapier and integrated zapier between airtable and integrated zapier between airtable and integrated zapier between airtable and slack um one thing if you haven't used slack um one thing if you haven't used slack um one thing if you haven't used airtable before which i suspect most airtable before which i suspect most airtable before which i suspect most people listen to this help um people listen to this help um people listen to this help um their table of zapier integration is their table of zapier integration is their table of zapier integration is probably one of the best i've seen um probably one of the best i've seen um probably one of the best i've seen um and i've used a lot of them in the past and i've used a lot of them in the past and i've used a lot of them in the past and i've set it up in a way where it's and i've set it up in a way where it's and i've set it up in a way where it's formatted so that you even have formatted so that you even have formatted so that you even have nested comments within the air table nested comments within the air table nested comments within the air table i'll walk through exactly how i did that i'll walk through exactly how i did that i'll walk through exactly how i did that in a second um and then the other part in a second um and then the other part in a second um and then the other part of this was actually adding in of this was actually adding in of this was actually adding in blog posts and videos from like the blog posts and videos from like the blog posts and videos from like the microcomp site as well as the video microcomp site as well as the video microcomp site as well as the video vault within youtube and for that i vault within youtube and for that i vault within youtube and for that i actually used a tool called phantom actually used a tool called phantom actually used a tool called phantom buster which extracts all of the buster which extracts all of the buster which extracts all of the essentially can extract all of the video essentially can extract all of the video essentially can extract all of the video content in a format in a csv file and content in a format in a csv file and content in a format in a csv file and then automatically upload it into then automatically upload it into then automatically upload it into airtable super useful tool um airtable super useful tool um airtable super useful tool um would definitely recommend it would definitely recommend it would definitely recommend it so a little bit more details about what so a little bit more details about what so a little bit more details about what because air table is basically the crux because air table is basically the crux because air table is basically the crux of all the content there's a specific of all the content there's a specific of all the content there's a specific specific fields that are particularly specific fields that are particularly specific fields that are particularly useful um the one is like using linked
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useful um the one is like using linked useful um the one is like using linked records and lookup fields is basically records and lookup fields is basically records and lookup fields is basically what powers and formatted what powers and formatted what powers and formatted all of the data so that it's actually all of the data so that it's actually all of the data so that it's actually going to be so that it displays within going to be so that it displays within going to be so that it displays within the actual wiki in a way that's actually the actual wiki in a way that's actually the actual wiki in a way that's actually usable usable usable definitely recommend that um and the definitely recommend that um and the definitely recommend that um and the second one is air table automations second one is air table automations second one is air table automations which is basically there which is basically there which is basically there if you've used a zapier as well this is if you've used a zapier as well this is if you've used a zapier as well this is basically zapier with an air table so basically zapier with an air table so basically zapier with an air table so for example for example for example i used it to set up specific i used it to set up specific i used it to set up specific records that match a very specific records that match a very specific records that match a very specific condition like profile photos and then condition like profile photos and then condition like profile photos and then use that to be able to create additional use that to be able to create additional use that to be able to create additional records within different um records within different um records within different um views within the base and within views within the base and within views within the base and within different tables within a base so you different tables within a base so you different tables within a base so you can set up a lot of different things can set up a lot of different things can set up a lot of different things um with an air table to really structure um with an air table to really structure um with an air table to really structure the data that you're using in a way the data that you're using in a way the data that you're using in a way that's going to that's going to that's going to make the most sense for how you want make the most sense for how you want make the most sense for how you want people to interact with that content so that brings me to the front on front so that brings me to the front on front end code end code end code and air quotes um and this was all done and air quotes um and this was all done and air quotes um and this was all done within software so within software so within software so you can kind of so for example you know you can kind of so for example you know you can kind of so for example you know you could technically be like hey you could technically be like hey you could technically be like hey everything's in our table you can send everything's in our table you can send everything's in our table you can send that to anyone you want but there's many that to anyone you want but there's many that to anyone you want but there's many reasons why that's probably not going to reasons why that's probably not going to reasons why that's probably not going to be a great idea for one you have limited be a great idea for one you have limited be a great idea for one you have limited ability to get content ability to get content ability to get content um you can't give people different um you can't give people different um you can't give people different layers of access that easily layers of access that easily layers of access that easily um um um it's not really a great like it's a step it's not really a great like it's a step it's not really a great like it's a step above searching for something in slack above searching for something in slack above searching for something in slack but it's still not a great ui or you but it's still not a great ui or you but it's still not a great ui or you actually send somebody at
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actually send somebody at actually send somebody at basically a stair a spreadsheet on basically a stair a spreadsheet on basically a stair a spreadsheet on steroids steroids steroids and um it makes it harder to and um it makes it harder to and um it makes it harder to you know and if by having another table you know and if by having another table you know and if by having another table it makes it way too easy for say someone it makes it way too easy for say someone it makes it way too easy for say someone to get access to the content you to get access to the content you to get access to the content you shouldn't have access and one of the big shouldn't have access and one of the big shouldn't have access and one of the big reasons why reasons why reasons why software was being used in this software was being used in this software was being used in this particular case is getting the content particular case is getting the content particular case is getting the content so only microsoft connect members can so only microsoft connect members can so only microsoft connect members can see it based off of their email address see it based off of their email address see it based off of their email address um that they use within slack is the um that they use within slack is the um that they use within slack is the same email address that they're going to same email address that they're going to same email address that they're going to have access to this wiki when it starts have access to this wiki when it starts have access to this wiki when it starts to roll out uh within the next month to roll out uh within the next month to roll out uh within the next month um so this kind of brings it to the um so this kind of brings it to the um so this kind of brings it to the login screen within the wiki so when you login screen within the wiki so when you login screen within the wiki so when you first join the wiki first join the wiki first join the wiki um you get to add in your email address um you get to add in your email address um you get to add in your email address and your password standard and your password standard and your password standard login experience and this is just a way login experience and this is just a way login experience and this is just a way to be able to kind of get to be able to kind of get to be able to kind of get all of the content um so that it stays all of the content um so that it stays all of the content um so that it stays there conversations that are happening there conversations that are happening there conversations that are happening within the slack community stay within within the slack community stay within within the slack community stay within the slack community ecosystem uh in addition this is kind of some work uh in addition this is kind of some work in public in public in public showcasing exactly what some of this is showcasing exactly what some of this is showcasing exactly what some of this is going to look like so you can kind of going to look like so you can kind of going to look like so you can kind of see here within the wiki you can search see here within the wiki you can search see here within the wiki you can search based off of a specific conversation or based off of a specific conversation or based off of a specific conversation or you can actually hit any one of these uh you can actually hit any one of these uh you can actually hit any one of these uh buttons at the top which is basically buttons at the top which is basically buttons at the top which is basically different categories and these different categories and these different categories and these categories correspond to specific categories correspond to specific categories correspond to specific channels channels channels within select so you can basically pull within select so you can basically pull within select so you can basically pull up and say if you want to look for up and say if you want to look for up and say if you want to look for you know videos if you're looking for you know videos if you're looking for you know videos if you're looking for the best the best the best video screen sharing tool video screen sharing tool video screen sharing tool um you can search it and you'll see
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um you can search it and you'll see um you can search it and you'll see results like this and that is an example results like this and that is an example results like this and that is an example of one of the results so if john's of one of the results so if john's of one of the results so if john's actually in here um congrats you're the actually in here um congrats you're the actually in here um congrats you're the example uh within this example uh within this example uh within this um for this presentation um for this presentation um for this presentation you can also search for individual video you can also search for individual video you can also search for individual video and blog content this is actually and blog content this is actually and blog content this is actually pulling into i mentioned it before but pulling into i mentioned it before but pulling into i mentioned it before but pulling in stuff from within fit and pulling in stuff from within fit and pulling in stuff from within fit and buster buster buster um to be able to pull in all of the um to be able to pull in all of the um to be able to pull in all of the youtube videos all the video vault youtube videos all the video vault youtube videos all the video vault videos so you can listen to any of the videos so you can listen to any of the videos so you can listen to any of the talks and there's a lot more that's talks and there's a lot more that's talks and there's a lot more that's going to be pulled in in the future going to be pulled in in the future going to be pulled in in the future which i'll get to you which i'll get to you which i'll get to you in a future slide in a future slide in a future slide um and then with the whole theme of um and then with the whole theme of um and then with the whole theme of working in public working in public working in public um this is going to be rolling out in um this is going to be rolling out in um this is going to be rolling out in the next month or so um but some there's the next month or so um but some there's the next month or so um but some there's a lot of additional features within this a lot of additional features within this a lot of additional features within this individual feature request um like individual feature request um like individual feature request um like adding in some adding in some adding in some ability to have you know leave reactions ability to have you know leave reactions ability to have you know leave reactions and comments within the wiki directory and comments within the wiki directory and comments within the wiki directory so you know especially since most of the so you know especially since most of the so you know especially since most of the content in the wiki is content in the wiki is content in the wiki is content that you know has content that you know has content that you know has disappeared quote unquote from slack disappeared quote unquote from slack disappeared quote unquote from slack and there's also the ability to and there's also the ability to and there's also the ability to um pull in additional content types um pull in additional content types um pull in additional content types whether it's blogs and essays whether it's blogs and essays whether it's blogs and essays yeah um and i won't get into all the yeah um and i won't get into all the yeah um and i won't get into all the details but that's kind of all in the details but that's kind of all in the details but that's kind of all in the slide slide slide um and kind of the final piece of the um and kind of the final piece of the um and kind of the final piece of the puzzle when it comes to puzzle when it comes to puzzle when it comes to building feature requests in no code is building feature requests in no code is building feature requests in no code is it can be really tempted to try to skip it can be really tempted to try to skip it can be really tempted to try to skip the processes that the processes that the processes that your developer development team is your developer development team is your developer development team is probably used to of qa definitely don't probably used to of qa definitely don't probably used to of qa definitely don't recommend that um
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recommend that um recommend that um just because you might be building a just because you might be building a just because you might be building a feature request mvp or a feature request feature request mvp or a feature request feature request mvp or a feature request or an internal tool doesn't mean you or an internal tool doesn't mean you or an internal tool doesn't mean you should skip the qa process so at the should skip the qa process so at the should skip the qa process so at the very very bare minimum make sure it's very very bare minimum make sure it's very very bare minimum make sure it's working across different browsers working across different browsers working across different browsers whether it's safari chrome firefox edge whether it's safari chrome firefox edge whether it's safari chrome firefox edge um you know tablets um you know tablets um you know tablets iphones android device devices iphones android device devices iphones android device devices make sure that you're not just relying make sure that you're not just relying make sure that you're not just relying on you who's building this feature to on you who's building this feature to on you who's building this feature to actually test and qa this but also some actually test and qa this but also some actually test and qa this but also some ideally at least one person if not ideally at least one person if not ideally at least one person if not multiple people who haven't worked on multiple people who haven't worked on multiple people who haven't worked on the build before the build before the build before um to actually go through and literally um to actually go through and literally um to actually go through and literally click on every single link in every click on every single link in every click on every single link in every single screen and see what happens and single screen and see what happens and single screen and see what happens and then because there's guaranteed to be then because there's guaranteed to be then because there's guaranteed to be some bugs and basically record every some bugs and basically record every some bugs and basically record every single issue so you can prioritize and single issue so you can prioritize and single issue so you can prioritize and work through them um you can even use work through them um you can even use work through them um you can even use air table for that i know i've already air table for that i know i've already air table for that i know i've already mentioned the sponge mentioned the sponge mentioned the sponge and and and that is everything that is everything that is everything any questions comments yes there are questions coming through yes there are questions coming through thanks so much jessica thanks so much jessica thanks so much jessica all right first question and obviously all right first question and obviously all right first question and obviously if you are in uh gather right now you if you are in uh gather right now you if you are in uh gather right now you can ask it in the chat and producer can ask it in the chat and producer can ask it in the chat and producer xander will make them appear fancy like xander will make them appear fancy like xander will make them appear fancy like up here on the screen so the first up here on the screen so the first up here on the screen so the first question for you jessica is what types question for you jessica is what types question for you jessica is what types of features can you build with no code of features can you build with no code of features can you build with no code tools tools tools great question so great question so great question so the first thing is you're basically the first thing is you're basically the first thing is you're basically limited by your imagination you can limited by your imagination you can limited by your imagination you can pretty much if you want to
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pretty much if you want to pretty much if you want to there are hundreds of no-code tools out there are hundreds of no-code tools out there are hundreds of no-code tools out there so if you want to and you have it there so if you want to and you have it there so if you want to and you have it mapped out you can pretty much build mapped out you can pretty much build mapped out you can pretty much build almost anything almost anything almost anything however there are certain features that however there are certain features that however there are certain features that i probably wouldn't recommend building i probably wouldn't recommend building i probably wouldn't recommend building for example if it's super super super for example if it's super super super for example if it's super super super tied to a whole bunch of proprietary tied to a whole bunch of proprietary tied to a whole bunch of proprietary algorithms within like your software and algorithms within like your software and algorithms within like your software and it's going to need to be pulling in a it's going to need to be pulling in a it's going to need to be pulling in a whole bunch of complex data and a whole whole bunch of complex data and a whole whole bunch of complex data and a whole bunch of complex security things bunch of complex security things bunch of complex security things maybe not the best feature to try to maybe not the best feature to try to maybe not the best feature to try to build a no code however if you're trying build a no code however if you're trying build a no code however if you're trying to automate a repetitive process maybe to automate a repetitive process maybe to automate a repetitive process maybe you have like a macro set up for you have like a macro set up for you have like a macro set up for something in excel something in excel something in excel using something like that would be a using something like that would be a using something like that would be a really good example of how to build a really good example of how to build a really good example of how to build a feature request within no good tools feature request within no good tools feature request within no good tools next question is what should you next question is what should you next question is what should you consider when choosing your no code consider when choosing your no code consider when choosing your no code tools stack tools stack tools stack another great question um the first another great question um the first another great question um the first thing kind of really goes back into what thing kind of really goes back into what thing kind of really goes back into what are you trying to build are you trying to build are you trying to build um and also building out some sort of um and also building out some sort of um and also building out some sort of mock-up to really go through mock-up to really go through mock-up to really go through what does this thing need to fill out what does this thing need to fill out what does this thing need to fill out and then look for and then look for and then look for the tools that are going to make sense the tools that are going to make sense the tools that are going to make sense so for example for a wiki or any sort of so for example for a wiki or any sort of so for example for a wiki or any sort of directory sort of thing directory sort of thing directory sort of thing obviously a database component and obviously a database component and obviously a database component and having some sort of way to having some sort of way to having some sort of way to put in a ton of different records and a put in a ton of different records and a put in a ton of different records and a ton of different data is going to be ton of different data is going to be ton of different data is going to be useful so a tool like air table makes a useful so a tool like air table makes a useful so a tool like air table makes a ton of sense for something like that um ton of sense for something like that um ton of sense for something like that um and given that software is basically a and given that software is basically a and given that software is basically a layer on top of air table that's one of layer on top of air table that's one of layer on top of air table that's one of the reasons why that was chosen for this the reasons why that was chosen for this the reasons why that was chosen for this wiki however you're really trying to
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wiki however you're really trying to wiki however you're really trying to look through what is the functionality look through what is the functionality look through what is the functionality that needs to be in there and that needs to be in there and that needs to be in there and also going after after what is your also going after after what is your also going after after what is your skill set um so if you need something a skill set um so if you need something a skill set um so if you need something a little bit more complex than using a little bit more complex than using a little bit more complex than using a tool like bubble um there's also really tool like bubble um there's also really tool like bubble um there's also really great communities obviously great communities obviously great communities obviously asking microcomp directly um but there's asking microcomp directly um but there's asking microcomp directly um but there's also tools like makerpad that are like also tools like makerpad that are like also tools like makerpad that are like designed specifically for no code designed specifically for no code designed specifically for no code what are the advantages of using no code what are the advantages of using no code what are the advantages of using no code tools to build feature requests tools to build feature requests tools to build feature requests um i hinted at this a little bit earlier um i hinted at this a little bit earlier um i hinted at this a little bit earlier in this presentation but it's a lot in this presentation but it's a lot in this presentation but it's a lot quicker to be able to build quicker to be able to build quicker to be able to build the things um when you're not a the things um when you're not a the things um when you're not a developer like me it gives you a little developer like me it gives you a little developer like me it gives you a little more control and flexibility so you can more control and flexibility so you can more control and flexibility so you can kind of get things faster and you're not kind of get things faster and you're not kind of get things faster and you're not necessarily having to either hire a necessarily having to either hire a necessarily having to either hire a developer or developer or developer or you know work with a development team you know work with a development team you know work with a development team and back and forth you can kind of take and back and forth you can kind of take and back and forth you can kind of take some of that ownership over yourself and some of that ownership over yourself and some of that ownership over yourself and kind of get at the very least a really kind of get at the very least a really kind of get at the very least a really really really strong mvp really really strong mvp really really strong mvp um that's why um that's why um that's why and let's see it's our last question and let's see it's our last question and let's see it's our last question unless another one comes through here in unless another one comes through here in unless another one comes through here in the next uh 30 seconds or so what are the next uh 30 seconds or so what are the next uh 30 seconds or so what are some potent you may have addressed this some potent you may have addressed this some potent you may have addressed this already but what are some potential already but what are some potential already but what are some potential drawbacks to using no code tools uh to drawbacks to using no code tools uh to drawbacks to using no code tools uh to build feature requests build feature requests build feature requests absolutely so the biggest drawback i absolutely so the biggest drawback i absolutely so the biggest drawback i mean the one of the biggest drawbacks mean the one of the biggest drawbacks mean the one of the biggest drawbacks is if you i mean as if you're trying to is if you i mean as if you're trying to is if you i mean as if you're trying to build something that's extremely complex build something that's extremely complex build something that's extremely complex and extremely tied into
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and extremely tied into and extremely tied into either like security or like a whole either like security or like a whole either like security or like a whole bunch of complex algorithms within an bunch of complex algorithms within an bunch of complex algorithms within an existing within your existing software existing within your existing software existing within your existing software probably not a great idea to use no code probably not a great idea to use no code probably not a great idea to use no code tools but reality is is tools but reality is is tools but reality is is the sky's the limit like you can build the sky's the limit like you can build the sky's the limit like you can build almost anything and granted i'm not a almost anything and granted i'm not a almost anything and granted i'm not a developer but i think you can build developer but i think you can build developer but i think you can build almost anything within the nokia tools almost anything within the nokia tools almost anything within the nokia tools especially if you kind of work through especially if you kind of work through especially if you kind of work through and think out okay what needs to happen and think out okay what needs to happen and think out okay what needs to happen and at the very least you can kind of and at the very least you can kind of and at the very least you can kind of get an mvp um that's going to be a lot get an mvp um that's going to be a lot get an mvp um that's going to be a lot better than you know a back of the better than you know a back of the better than you know a back of the napkin drawing where you can be like hey napkin drawing where you can be like hey napkin drawing where you can be like hey this is you know this might not be this is you know this might not be this is you know this might not be totally automated but like these are totally automated but like these are totally automated but like these are like in all the steps and that gives a like in all the steps and that gives a like in all the steps and that gives a lot of runway lot of runway lot of runway and flexibility that you wouldn't have and flexibility that you wouldn't have and flexibility that you wouldn't have before before before all right um if there all right um if there all right um if there are any other questions we have time for are any other questions we have time for are any other questions we have time for a couple more i'm curious jessica a a couple more i'm curious jessica a a couple more i'm curious jessica a question for me um in terms of building question for me um in terms of building question for me um in terms of building out this out this out this this wiki you know you showed the this wiki you know you showed the this wiki you know you showed the process and all the things that went process and all the things that went process and all the things that went into it into it into it what kind of time like overall how many what kind of time like overall how many what kind of time like overall how many hours approximately have you invested um hours approximately have you invested um hours approximately have you invested um in in you know this type of project that's a great question um that's a that's a great question um that's a great question great question great question um i would say in general the majority um i would say in general the majority um i would say in general the majority like i don't necessarily have a time like i don't necessarily have a time like i don't necessarily have a time estimate estimate estimate off the top of my head but uh the off the top of my head but uh the off the top of my head but uh the majority of that was really majority of that was really majority of that was really in in in building out like the air table side of building out like the air table side of building out like the air table side of things and getting all this getting all things and getting all this getting all things and getting all this getting all of the
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of the of the existing content from slack into error existing content from slack into error existing content from slack into error table in a format that's actually table in a format that's actually table in a format that's actually readable um and that's actually going to readable um and that's actually going to readable um and that's actually going to be readable within the be readable within the be readable within the within the actual wiki itself so when a within the actual wiki itself so when a within the actual wiki itself so when a member actually logs in and sees it member actually logs in and sees it member actually logs in and sees it within the wiki was definitely where the within the wiki was definitely where the within the wiki was definitely where the majority of the time and the complexity majority of the time and the complexity majority of the time and the complexity came in like actually adding in the came in like actually adding in the came in like actually adding in the layer and software is actually really layer and software is actually really layer and software is actually really easy that's essentially deciding in the easy that's essentially deciding in the easy that's essentially deciding in the sign up form sign up form sign up form right yeah and that's interesting right yeah and that's interesting right yeah and that's interesting because obviously because obviously because obviously you know i am as much as we use no code you know i am as much as we use no code you know i am as much as we use no code in we use some tools in microconf and in we use some tools in microconf and in we use some tools in microconf and tinyseed obviously our business is not tinyseed obviously our business is not tinyseed obviously our business is not entirely based on it but i am familiar entirely based on it but i am familiar entirely based on it but i am familiar with airtable zapier slack drip but i with airtable zapier slack drip but i with airtable zapier slack drip but i had never heard of softer and phantom had never heard of softer and phantom had never heard of softer and phantom buster um those are funny names buster um those are funny names buster um those are funny names how did you how did you how did you how did you find those like were they how did you find those like were they how did you find those like were they rec when you when you thought okay so rec when you when you thought okay so rec when you when you thought okay so now i need to go scrape stuff did you go now i need to go scrape stuff did you go now i need to go scrape stuff did you go search like no code tool to do this did search like no code tool to do this did search like no code tool to do this did you go into you know a private community you go into you know a private community you go into you know a private community slack that you where you know a bunch of slack that you where you know a bunch of slack that you where you know a bunch of people doing no code and ask them like people doing no code and ask them like people doing no code and ask them like what's what's your avenue for learning what's what's your avenue for learning what's what's your avenue for learning about these new tools to accomplish what about these new tools to accomplish what about these new tools to accomplish what you need to get done you need to get done you need to get done i feel like every single day there's a i feel like every single day there's a i feel like every single day there's a no new there's a new no new there's a new no new there's a new tool out there yeah um so for software tool out there yeah um so for software tool out there yeah um so for software in particular it was literally i first in particular it was literally i first in particular it was literally i first heard about it on twitter heard about it on twitter heard about it on twitter um and i heard someone talking about um and i heard someone talking about um and i heard someone talking about their table and software software and their table and software software and their table and software software and i'm like oh this is a pretty interesting i'm like oh this is a pretty interesting i'm like oh this is a pretty interesting tool i immediately like went to the tool i immediately like went to the tool i immediately like went to the website did a bunch of digging within website did a bunch of digging within website did a bunch of digging within google search within google and social google search within google and social google search within google and social media to kind of see and i'm like this media to kind of see and i'm like this media to kind of see and i'm like this looks really really powerful and it's
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looks really really powerful and it's looks really really powerful and it's built on air table which is probably one built on air table which is probably one built on air table which is probably one of my of my of my favorite no-codes out there just because favorite no-codes out there just because favorite no-codes out there just because of how powerful it is um i like to call of how powerful it is um i like to call of how powerful it is um i like to call it like google spreadsheet google sheets it like google spreadsheet google sheets it like google spreadsheet google sheets on steroids because you can pretty much on steroids because you can pretty much on steroids because you can pretty much do anything in it like they have their do anything in it like they have their do anything in it like they have their own like air and air triple automations own like air and air triple automations own like air and air triple automations is a newer feature so like it's is a newer feature so like it's is a newer feature so like it's basically zapier for air table basically zapier for air table basically zapier for air table um and then for phantom buster i don't um and then for phantom buster i don't um and then for phantom buster i don't know how i first heard about it um know how i first heard about it um know how i first heard about it um i want to say i was googling around i want to say i was googling around i want to say i was googling around probably two years ago looking for probably two years ago looking for probably two years ago looking for something completely unrelated to this something completely unrelated to this something completely unrelated to this project um and i found that tool just to project um and i found that tool just to project um and i found that tool just to be at google be at google be at google all right we have another question from all right we have another question from all right we have another question from the audience if you're i'm not sure i the audience if you're i'm not sure i the audience if you're i'm not sure i understand this so let me read it out understand this so let me read it out understand this so let me read it out loud and then and then you can help me loud and then and then you can help me loud and then and then you can help me interpret it if you were looking for a interpret it if you were looking for a interpret it if you were looking for a consult on your stack what type of consult on your stack what type of consult on your stack what type of resources are you looking for resources are you looking for resources are you looking for do you think they're asking like what do you think they're asking like what do you think they're asking like what type of expert could you hire to help type of expert could you hire to help type of expert could you hire to help like like like validate your res you know validate your validate your res you know validate your validate your res you know validate your the the moves you're making are the the moves you're making are the the moves you're making are smart i guess smart i guess smart i guess that is um a really good question i'm that is um a really good question i'm that is um a really good question i'm also not sure if i totally understand also not sure if i totally understand also not sure if i totally understand this but i know and going back to this but i know and going back to this but i know and going back to software like i know there's actually software like i know there's actually software like i know there's actually experts within their experts within their experts within their community that are like called software community that are like called software community that are like called software experts obviously um that you can hire experts obviously um that you can hire experts obviously um that you can hire to consult for you i'd also say like one to consult for you i'd also say like one to consult for you i'd also say like one probably the best example of this and probably the best example of this and probably the best example of this and actually what i've used a little bit in actually what i've used a little bit in actually what i've used a little bit in the past um is zapier has a partner the past um is zapier has a partner the past um is zapier has a partner program that is pretty massive and with program that is pretty massive and with program that is pretty massive and with a whole bunch of like experts that you a whole bunch of like experts that you a whole bunch of like experts that you can literally hire and those folks tend
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can literally hire and those folks tend can literally hire and those folks tend to be to be to be both coders and no code tool enthusiasts both coders and no code tool enthusiasts both coders and no code tool enthusiasts as well that you can actually hire in as well that you can actually hire in as well that you can actually hire in either an hourly or project basis um to either an hourly or project basis um to either an hourly or project basis um to learn a little bit more i've i've never learn a little bit more i've i've never learn a little bit more i've i've never used in particular software's experts used in particular software's experts used in particular software's experts but i have actually used a few zapier but i have actually used a few zapier but i have actually used a few zapier partners in the past to figure out how partners in the past to figure out how partners in the past to figure out how to do like more complex things within to do like more complex things within to do like more complex things within zapier zapier zapier yeah that's a good point i think yeah that's a good point i think yeah that's a good point i think makerpad.co is a great community i'm makerpad.co is a great community i'm makerpad.co is a great community i'm sure you can find someone there and then sure you can find someone there and then sure you can find someone there and then i would go to upwork i'm imagining there i would go to upwork i'm imagining there i would go to upwork i'm imagining there might be someone you know if those other might be someone you know if those other might be someone you know if those other resources resources resources don't pan out
Summary
This discussion focuses on the benefits and practicality of using no-code tools to quickly implement feature requests and internal tools. Key subjects include Airtable, Zapier, and other no-code platforms, highlighted by Jessica Malinick's experience. The practical takeaway is that non-developers can leverage no-code solutions for faster, cheaper, and more controlled development, ultimately delighting customers and automating tasks.